It happened on two occasions. I was driving and decided to roll down my passenger window. I normally keep it closed. After a while, decided to close it and rolled up but it overshoot the window frame, that the glass almost fell off. I had to stopped and manually push it back in. I successfully rolled it up and kept it there for a week until my son rolled it down last march 1st,2015. It no longer will roll up. I took my car to palm beach lexus on that same day. Apparently the plastic clip broke off and the entire window has to be replaced, for 600 usd. I have seen a lot of complaints online about this (mostly es350), based on the number of complains this should be considered a defect and costumers shouldn't be paying for the replacement.
2008 Lexus IS visibility complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
Dash is melting and cracked. Causing visibility impairment
My dashboard is melting horribly. I have contacted lexus on several occasions. I was told that I first needed to bring it the nearest dealership in my area to have to serviced and get an estimate. The service report stated that the dash was in fact melting and needed to be replaced. I followed up with another call to lexus and was informed that it was out of warranty and that it could not be replaced. I indicated that issue is by far not a warranty issue but in fact a defect in the material used to make the dashboard. The visibility on the driver side is horrible and quite dangerous.
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