I called the local dealer was told they can not help me. I call the lexus brand engagement center line and was called back with an explanation why my vehicle is not eligible. Even though it ia exhibiting the malfunction. The deadline was december 31,2020. This last refusal to deal with a part that they are well aware is malfunctioning due to their failure to build a reliable product, as they have offered their own version of satisfaction for those lucky enough to have the failure occur timely. Mine did not know if the timely requirements and opted to malfunction less than a year after the established deadline. However, the letter they sent went to the previous registered owner. As a registered owner in the state of florida, it is my opinion that lexis could have easily located me through the help of the state of florida registration office. Which is what their site states is done. I purchased this car june 2020. Lexus/toyota should have to fix because it is a known issue that they sent out customer support warranty extensions for previously. As of this week my vehicles braking ability has only 10% of what it had a month ago and is no longer safe to drive! I havent owned for a year as yet smh! It is now parked in my garage.
2008 Lexus RX brakes complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
When driving I would have all the lights on my dash come on with a dinging sound and when I go to press on my brakes vehicle will not stop unless I press down hard on the brake this is really dangerous will cause a deadly crash and to replace this will cost 3000 dollars that I do not have I reall believe rx 400h have a defeat with there braking system.
I was driving my vehicle and pushed on brake pedal to stop at red light. What I noticed that brake, ABS, traction, check engine and more warning lights came on in the dashboard and I almost rear ended car in front of me due to no brakes. Pedal went to the floor, slowly I drove my car to bp workshop on liberty road randlestown md, 21133 first. Later I drove to a&b autobody 901 dundalk ave baltimore md 21224. For the repair. After 2days, tech called and told me that my car needs brake actuator which is almost $2000.00 parts and labor. Ridiculous. Tech told me its common problem with these vehicles. I called lexus of towson and they told me that we would've got it done for free of charge if the vehicle was sold at our dealership. I guess dealers do recalls only on those cars that are sold thru them but I've bought it used. I don't have this much money to fix my [xxx] truck. Please help me to get my car back on the road. Thanks *tr parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The brake actuator has malfunctioned. Lexus has verified this has happened to my vehicle this week. They have declined any assistance, including replacement of the part and labor, providing me the part to replace myself (at no cost for the part), and even refuse to sell me the part at their manufactured cost basis. This last refusal to deal with a part that they are well aware is malfunctioning due to their failure to build a reliable product, as they have offered their own version of satisfaction for those lucky enough to have the failure occur timely. Mine did not know if the timely requirements and opted to malfunction less than a year after the established deadline. However, the letter they sent went to the previous registered owner and lexus explained to me that I should have contacted them when I purchased this vehicle. I do not agree. As a registered owner in the state if texas, it is my opinion that lexis could have easily located me through the help of the state if texas registration requirement. Lexus should have to fix items they built with poor designs or workmanship! As if this week my vehicles braking ability has only 10% of what it had a month ago and is no longer safe to drive!
The brake pedal goes to the floor due to the ABS actuator defects. I have video of the sound and behaviors when the problem occurs. I have not been able to drive the vehicle and the dealer will not fix the problem. The brakes didn't work, didn't stop the vehicle upon my last use of the car. The vehicle dashboard gives warning and error codes related to the brakes, emergency brake, ABS, vsc, etc. I have written lexus for any assistance. I purchased the vehicle in maryland from a used car dealer who cleared the codes before obtaining the safety inspection. However if this car were started or if the brake pedal was tested, the vehicle would have failed. As was the case when I obtained my own safety inspection on the vehicle which it now failed
2008 lexus rx400h: all warning lights and buzzer came on unexpectedly. Brake lost integrity, have to press harder on brakes for them to work. Does not feel safe to drive as I do not want to injure or kill anyone. Ran diagnostic and error codes c1256 and c1365 came up. These codes point to the brake accumulator failure. Repair is quoted at $3200 by toyota dealer. After researching this is a very common safety issues with toyota vehicles. My brothers prius has the same issue. I found out there was possible a recall/extended warranty but it has ended a few months ago. I do not know why this is not a standing safety recall as it is extremely dangerous. From my research and reports from personal acquaintances it is very apparent that is an ongoing issue. I can not drive my vehicle or justify spending $3200 fixing a know safety defect.
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