2004 Lexus RX330 airbags problems

Filed Sep 23, 2018 · Airbags · 140,500 miles · NC

Recently there was a popping sound while the vehicle was turned on and was stationary. It resulted in cracks on the front passenger side dashboard. I am scared to drive the vehicle as I do not know what happened. Is there a lexus recall for the same problem?

Filed Nov 18, 2016 · Airbags, Body · 60,000 miles · FL

Tl* the contact owns a 2004 lexus rx330. The contact stated that the dashboard was defective and exhibited fractures near the passenger side air bag area. The dealer stated that the manufacturer did not provide the replacement dashboard; therefore, they were unable to perform the replacement. The manufacturer was notified. The VIN was not available. The approximate failure mileage was 60,000.

Filed Nov 8, 2016 · Airbags · 90,000 miles · FL

Parent co, toyota issued a voluntary replacement of dashboard due to cracked, sticky, shiny condition in what was an obvious attempt to stave off an official government recall and/or a class action. Parent co, toyota is now stalling by not supplying the dealers with said dashboards they promised to replace. I first brought this issue to the attention of my dealer in may of 2012. Even if the dealer was receiving the dashboards at the rate of 2 or 3 a week as originally promised, it would be another full year or more before they would replace mine. At this time, the dealers are receiving none and no dashboards are being replaced. This is not just a cosmetic issue, it's a severe safety hazard. In the case of my dash, which is completely covered with cracks, if the airbag is deployed at 200 MPH those small little pieces of plastic will shred my face and the faces of anyone riding with me into hamburger. Considering the fact that the takata air bags can be deployed even when there isn't a accident, makes it even a bigger hazard. Enough is enough, the government needs to step in and issue an official recall and force toyota to replace the dashboards immediately without any more legal stall tactics. The vehicle is essentially undriveable in it's present condition. I have health conditions that prevent me from working at this time and need the vehicle to get to my doctors. I couldn't afford to buy a new vehicle even if this one was in excellent trade-in value. It's been over 4 years for me, longer for others and will be multiple more years at this rate. I need a safe vehicle to drive, like the one I was promised when I purchased this one.

Filed Nov 11, 2015 · Airbags, Body · TX

My dashboard has been recalled and mine is split and keeps getting larger especially where the passenger airbag is located. Lexus told me in july 2015 that the "dashboards will be released at the end of this month." that did not happen. The response that I received as to whether my airbags were takata, lexus responded, "unfortunately we do not have data on the manufacturer....but can assure you that ...the airbags...are not under any recall at this time." I am suppose to feel good driving my car with that statement? They have always known every part in my car by VIN #. I am also driving around with the headlights' excessive moisture after they finally could replace those. Alluding me that I would be able to get the dashboard fixed at the end of july, I held off get that repaired until I could do all three. Now, I believe that the headlights' repair will be at my expense. When is the federal safety agency.dot.gov going to enforce the recalls? I & many others are driving death vehicles!!! Are my children going to have to sue both you & lexus for neglect? I, & numerous others, thought that we were paying you to protect us. When are you going to protect us instead of just recording our issues?

Filed Jan 13, 2015 · Airbags · 104,497 miles · CA · crash

I was driving into a parking structure and was startled by something inside the car falling. I lost control of the vehicle and ran head-on into a concrete pole. The airbags did not deploy. The car was deemed a total loss and, in an accident of that type, it was scary that the airbags did not deploy.

Filed Oct 11, 2014 · Airbags, Body · 150,000 miles · MD

I own a 2004 lexus rx 330. As has been widely reported on the internet, the dashboard in these cars has a tendency to crack and peal, particularly around the area above the passenger airbag. At the outset this appears to be a cosmetic issue. However, when I recently went to an auto upholstery shop to inquire about repair, the technician became alarmed because I -- like presumably many others -- had sought to initiate a temporary repair by placing heavy-duty duct tape over the cracked area. The technician advised me to immediately remove the duct tape because of his concern that it would interfere with the deployment of the airbag. Thus, in this instance, while the actual problem may only be cosmetic, the tendency of consumers to seek to temporarily repair the issue particularly given the prohibitive cost of dashboard replacement as a proper repair?? Creates a situation of grave concern for passenger safety. I had driven the car thousands of miles with the duct tape covering the airbag without a thought to the risk I was taking.

Filed Jul 5, 2014 · Airbags · 85,000 miles · SC

Passenger side airbag is compromised due to the dash cracking apart. The car is in excellent condition and has been garage kept, so heat is not the issue with the dash. The dash problem is a manufacturer defect.

Filed May 21, 2014 · Airbags, Body · 100,000 miles · LA

The dashboard leather material has cracked income apart on top of where the passenger airbag sits.

Filed May 16, 2014 · Airbags, Body · FL

The vehicle dashboard has experienced abnormal cracking and decomposition throughout. It started with hairline cracks which spread all through the dash. Since the dash started to turn sticky/gummy, pieces of the dash started falling off near the ends (e.g. Where the dash meets the glove compartment). Of concern is airbag deployment in case of an accident. For example, since the dash has been compromised and has cracks, would the airbag deployment cause the dash to splinter and shoot pieces at the car's occupants? Would the stickiness of the dash cause the airbag deployment to fail since it can stick to the dash due to it's newly acquired adhesive properties? Visibility concerns arise due to the reflections of the dash on the windshield. Since the dash can no longer be kept clean because everything sticks to it, bothersome reflections are cast on the windshield during certain lighting conditions. The local lexus dealership and lexus corporate was notified and they inspected the vehicle. They said the vehicle was no longer covered under warranty and since my vehicle had not been serviced at the dealership, they would not pay to replace the dash; they did offer a 25% discount for the cost of the parts. From my research, it appears faulty materials may have been used by toyota/lexus for a period of some years as there are many reports of this same condition happening to other owners. Since there are safety concerns involved, I believe lexus should be responsible and replace the faulty dashboards.

Filed Feb 19, 2014 · Airbags · 92,000 miles · FL

This is not an accident complaint. My car has a defect in the dash vinyl (cracks and 2 holes) that I fear could effect the airbag operation if it were to activate. I understand lexus has recognized this is a common manufacturing defect of these models but classify it only as a cosmetic problem and only offer a replacement at the owners expense. Has there been any reports of airbag problems in these vehicles? Any lawsuits?