2007 lexus rx350. Consumer states stuck accelerator and run away car caused an accident. *tgw the consumer was involved in two accidents. The second accident was a simple rear end collision. However, after being hit, the vehicle accelerated and the consumer had to apply extreme pressure to the brake pedal to make it come to a stop.
2007 Lexus RX350 acceleration complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
My 2007 lexus rx 350 will occasionally slow down and feel as if it is going to shut off when I press the gas. It will then suddenly accelerate and jolt causing me to depress the brakes in order to slow down. I have advised lexus of the problem and must bring it in for service. This has been happening since I purchased the car in 2008.
Random acceleration! My rx 350 lexus was returned to the dealer for repair less than a month after I purchased it for random acceleration. I explained that although I am not accelerating my vehicle accelerates rapidly and lunges forward. I have to take my foot of the gas immediately and apply the brake. Sometimes it happens 3/4 times a day and sometimes not for a week, thus the term random. I have brought it in to park place lexus and called numerous times. They drive it a few miles and tell me nothing is wrong. I even pleaded with the owner of park place, chris brunner to keep my car and drive it until he experienced the random acceleration, he refused and told me to call lexus headquarters. I did call and was on hold for 38 minutes. Lauren shields of lexus also told me nothing could be done. I think mr. Al smith, the vp of customer satisfaction should monitor how good customers and repeat buyers with serious vehicle problems are handled. I am now at 52,000 miles and past warranty, (I think this was their plan- to dance around the problem until my warranty ran out) I worry if I will be able to stop my vehicle the next time this happens. The random acceleration started immediately after purchase and it was prior to any recalls, any tv news casts or newspaper articles. We have 2 highlanders, and this is my 4th lexus, we are good customers and nothing has been done. I think the random acceleration is a problem for many more vehicles than they have recalled!
Re: 2007 lexus rx350. Response time from gas pedal action to car responding is slow (about 2-3 sec.) I never know when the car is going to start/stop moving. The start delay is constant. Acceleration reduction is also 2-3 sec. And infrequent. The most recent prolonged acceleration event is documented in your approximate incident date spaces. If I need to try to get out of another drivers path and step on the gas in order to "move", the rear end squeals and control is sacrificed. Two different lexus dealers have seemed unconcerned and have not even documented my complaints.
Unexpected acceleration it has happened with two different drivers. Once when in "park" and once while on the highway. No damage or injuries occurred.
Tl* the contact owns a 2007 lexus rx350. The contact was driving approximately between 20-30 MPH on normal road conditions; approaching a traffic stop signal. There was pressure applied to the brake pedal. Suddenly, the vehicle began to lunge forward and unintended acceleration occurred. The vehicle failed to slow down. The driver placed the gear shifter into "neutral" position. The vehicle came to a complete stop. The vehicle was able to resume normal operation. The vehicle was not inspected by a mechanic. The manufacturerer was notified of the malfunctions. The failure mileage was 35,000. The VIN was unavailable.
Lexus rx350 auto-acceleration. While pulling into a parking spot (at a slow speed) in a parking structure, the engine, without pressure on the gas pedal, suddenly reved up to high speed and accelerated into the wire retaining cabled and wall of the structure. The distanced traveled was less than 10 feet before the car was stopped by the retaining cables and the wall. The front end of the car and the structure were damaged. The impact was severe enough to break 5 of the 7 cables. The airbags did not deploy.
Tl* the contact owns a 2007 lexus rx350. While driving between 35-40 MPH she experienced unintended vehicle acceleration. Consequently she rear-ended the proceeding vehicle. Both drivers of each vehicle received bruises from the impact. A police report was available. The vehicle received $13,000 worth of damages. A representative from the manufacturer was sent to inspect her vehicle. The inspector could not locate a defect in her vehicle. The failure mileage was 12,179.
I drive a 2007 lexus rx 350 which was purchased and I have noticed that periodically it surges forward when my foot is on the brakes. It happens a lot even in slow traffic. I first noticed it when backing out of my driveway a few times. At that time I got so frightened that I had to check if I made a mistake and pressed the brakes instead, but my foot was definitely in the brakes. I travel on an expressway to get to work in the mornings and quite a few times I notice the surge, but usually I am driving slowly. In general I'm not a fast driver. I mentioned it to the servicer of my car, they drive it and indicates that they did not find a problem. It does not happen all the time, only periodically. It is very frightening because it is so unpredictable.
2007lexus 350 rx -at least 3 times it has engaged in sudden acceleration. The dealer told me they could find nothing wrong. Now I find that it is a common occurrence. Please register my name to those having had safety problems. There has been no accident (yet)!
Tl*the contact owns a 2007 lexus rx350. The floor mats have a tendency to make contact with the accelerator pedal. The malfunction occurred at a car was and the contact was forced to shut the engine off and remove the floor mats. The failure mileage was 75,000.
Sudden acceleration resulting in a crash.
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