Tl* the contact owns a 2007 lexus rx350. The contact stated that the steering wheel vibrated without warning. The vehicle was taken to an authorized dealer who diagnosed that the rack and pinion needed to be replaced. The vehicle was to be repaired by the authorized dealer. The manufacturer was notified of the failure. The failure mileage was unavailable.
2007 Lexus RX350 steering complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
I was driving on interstate 95 south when I lost the steering capability in my rx350 lexus vehicle. Vehicle had to be towed for repair. Was told it was my A/C compressor that failed that caused my water pump to blowup which caused the serpentine belt to break= $2,308. Not sure I believe all this. When I relayed all this information to my lexus dealer they had no comment. 6,000 miles later I had another major problem, oil leaking that my lexus dealer said had to do with the engine. Lexus removed and resealed engine front cover assy and replaced gaskets $2665.56 also at this time lexus replaced engine front oil cooler supply hose assy and gaskets at no charge saying it was under warranty.
Leaking fluid and unusual noise in steering components .I took the vehicle to the dealer and had to have steering rack and shaft replaced for a cost of $2,207.00. I asked service representative if this was covered by any type of extended warranty and he said no. I indicated I was a toyota driver since 1970 and said that not only had this never happened to me on a vehicle before, I had never heard of this issue. He told me it was quite common!! As I had bought the vehicle used in naples, florida, I looked up the repair history in the lexus data base and imagine my surprise when I discovered these parts had also been replaced at 52,847 miles. I wrote to lexus USA and got a call stating the standard line that the repair was beyond the 1 year warranty period etc. To toyota motors and its lexus division, I say that you have let a 40 year customer down big time. I never had any major problems with my toyotas and now this when I thought I had up scaled to lexus. I have lost faith in the toyota brand and I say "shame to you lexus".
The car completely halted while driving on a city road. The steering locked and the car completely stopped in the middle of the road. The manufacturer inspected the car. During inspection they found A/C compressor locked up causing vehicle to stall under load. Once the A/C system is activated, vehicle will stall out. They also confirmed that this could happen while the vehicle is in motion on a highway going 60 MPH and if it did, it would stall the car and lock up the vehicle just like it did in the first incident. It seems completely unreadable to stall a vehicle in motion for some confirm/convenience feature like A/C. I feel this is a fundamental engineering problem with the way the car is designed. I would like to ensure this is declared as an issue with the design of lexus vehicles and there is a trigger to disconnect AC under such circumstances where AC can stall a car in motion.
I own a 2007 lexus rx350. I went in for am oi; change. The vehicle failed inspection. The mechanic said that the steering rack and pinion was leaking and that the seals needed to be replaced. There were no repairs completed on the vehicle. The manufacturer was contacted and did not offer a remedy. The failure and current mileage was 80,000. Quoted $1500.00 to $1800.00 repair.
Tl* the contact owns a 2007 lexus rx350. The contact stated that after the vehicle was taken into the dealer for for repairs, the vehicle failed inspection. The dealership diagnosis on the vehicle was that steering rack and pinion was leaking and that the seals needed to be replaced. There were no repairs completed on the vehicle. The manufacturer was contacted and did not offer a remedy. The failure and current mileage was 80,000. The VIN was not provided.
We took our rx350 in for a 60k mile service and was told the power steering rack was leaking and required replacement. Since the vehicle is no longer under warranty we had to pay full replacement value. We had no evidence of a leak in our garage and encountered no steering issues prior to the service appointment. This should not be considered normal vehicle wear and tear. Since this is a know issue, lexus should do the right thing and compensate anyone who had to pay for this defective part including labor. Lexus is known for their dependability and this type of issue should not be passed on to the consumer. The total cost of the repair was approximately $1,200 which is much cheaper than many of the war stories published in-line..
Power steering rack leaking. This is a problem with all lexus rx models 2007 at least. This should be repaired under manufacturer warranty due to the number of reports for the same problem.
My 2007 rx350 was in for 50k maintenance service. I was informed of the power steering oil leaking. No dropping of oil was noticed on the parking floor at my home. Technician informed that the oil reservoir was almost empty. I was asked to replace the power steering rack. I was told by the lexus technician that about 30% of rx-350 2006 seem to have this issue within 5 years of in service date and toyota/ lexus id not pay any concern for the safety of the owners. I cannot imagine that I am driving on the freeway at highway speeds running without oil in the power steering. Please review and advise all owners of this failure and ensure lexus recalls and fix this issue for all owners.
My rx350 was in for 70k maintenance service. I was informed of the power steering oil leaking. No oil was noticed on the parking garage in our condo . The service technician said I should replace the power steering rack at a cost of $1800. He said the boot was starting to leak but at this point I said I would not replace but monitor. Still evaluating the power steering oil reserve and looking at other options for repair. $1800 is way too much to replace this and based on what others are saying this is happening too often on these vehicles.
My rx350 was in for 60k maintenance service. I was informed of the power steering oil leaking. No dropping of oil was noticed on the parking floor at my home. Technician informed that the oil reservoir was almost empty. I had a platinum warranty that just expired and was asked to replace the power steering rack at my cost of $1800. I was told by the lexus technician that about 30% of rx-350 2006 seem to have this issue within 5 years of in service date and toyota/ lexus id not pay any concern for the safety of the owners. I cannot imagine that I am driving on the freeway at highway speeds running without oil in the power steering. Please review and advise all owners of this failure and ensure lexus recalls and fix this issue for all owners. This vehicle is now in zionsville of indiana.
Noticed issue with power steering while turning on my 2007 lexus rx-350. Vehicle inspected by technician and was informed of the power steering failure , oil leak. No dropping of oil was noticed on the parking floor at my home. Technician informed that the oil reservoir was almost empty and the oil was collected in a boot under the steering rack. If the oil dripped on the floor, I could have noticed it and fix the issue much earlier. Luckily I was not driving on the freeway at highway speeds? Running without oil in the power steering? Based on my discussion with lexus technician one in every three rx-350 2006 - 2008 seem to have this issue within 5 years of in service date and toyota/ lexus seem to pay no concern for the safety of the owners. Please review and advise all owners of this failure and ensure lexus recalls and fix this issue for all owners. This vehicle is now in toronto / canada.
During my annual state vehicle inspection conducted by a lexus dealership, service technicians indicated that one of the boots on the power steering rack had a hole/tear and was leaking power steering fluid, and there was an additional leak from a seal in the power-steering gear assembly. The estimate and final cost to replace the entire rack and pinion system was $1600+, and I found myself at the mercy of the dealership, who said I would "fail" my state inspection if I chose not to have them make this repair. I have since read online where numerous other rx350 and related lexus vehicle owners have experienced the same or similar steering rack failures and seal leaks, and there appears to have been at least 1 lexus recall campaign on a non-rx350 vehicle for this issue. Unfortunately this was not a warranty repair for me, and since many other lexus vehicle owners have documented this same issue (and service technicians are quite familiar with the problem), it would seem that lexus would take the high road and commence a recall campaign for vehicles already on the road with this problem, and would correct or eliminate this problem for future vehicles now that it's a known, documented issue. Unfortunately lexus does not appear willing/able to take the high road on this one.
2007 rx 350. Consumer states problems with installation of running boards on vehicle *tgw the dealer was unable to produce the running boards after eight months of the consumer making calls to them. In july 2007, the consumer began experiencing problems with the hazard lights and sensors. On several instances, the tire light would illuminate. The vehicle was taken to the dealer and they found a nail in one of the tires which caused the hazard sensor to activate. In october 2007, the rear passenger window would not roll up at times. Additionally, the tire hazard sensor also continued to exhibit problems. The dealer was unable to replicate the window malfunction and the tire sensor was reset. In late december 2007, the consumer began experiencing problems with the air bags and sensors. The dealer reset the air bag sensor. Shortly thereafter, the consumer continued to experience the same air bag malfunction. Upon inspection of the vehicle, it was determined that the entire air bag system had shut down and was inoperable. Over the course of the next seven months, she continued to experience issues with the tire hazard sensors and was frequently unable to use the automatic seat adjust feature on the driver's side. Passengers also complained that they could not adjust the seat and that the seat belt felt tight and would not extend outward. The dealer sated the seat belt was caught in the passenger seat track, which caused the malfunction of the passenger seat and seat belt. Several months later, the consumer complained of steering problems, but the dealer was unable to find a problem. The consumer stated she continued to have problems with air bag light. In july 2009, the consumer began experiencing problems with the remote lock and door locks. Currently, the passenger door only locks manually. The problems with the passenger seat and seat belt was never corrected. In addition, the rear of the truck was making a rattling noise.
I have a 2007 lexus rx350 and when I make a right hand turn, the steering wheel does not come back to center and continues to pull right unless I pull the steering wheel back myself. The first time it happened I was traveling a slow speed and almost drove off the road since it caught me off guard. The problem has continued at various speeds. I brought the car in to my lexus dealer last week and they replaced the steering system and charged me nearly $2000. I have not experienced the issue since lexus replaced the steering rack. The issue sounds identical to a recall I heard about today on their 2009-10 ls 460, ls 460 l and ls 600h l models.
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