Tl* the contact owns a 2019 lexus rx350. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lexus escondido (1205 auto park way, escondido, ca 92029, (760) 747-2300), who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was contacted however, no further assistance was provided. Vin tool confirms parts not available.
2019 Lexus RX350 fuel system complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Tl* the contact owns a 2019 lexus rx350. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Lexus of lehigh valley (4500 broadway, allentown, pa 18104), confirmed that part was not yet available. The manufacturer was not notified of the issue. The contact stated that there was a hesitation while attempting to accelerate since the vehicle was purchased. The vehicle was not repaired. The approximate failure mileage was 1,000. Vin tool confirms parts not available. *bf
Tl* the contact owns a 2019 lexus rx350. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that lexus san diego located at (4970 kearny mesa rd, san diego, ca 92111), exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *bf
Tl* the contact owns a 2019 lexus rx350. The contact was notified through the lexus app that the vehicle was included in the federal safety agency campaign number 20v012000 (fuel system, gasoline). The contact reached out to lexus of orange county located at (3496 route us-6 middletown, new york, 10940, (845)589-5435, and was informed that the part to do the recall would be available the beginning of the fall season. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted or made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2019 lexus rx350. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that dch lexus of oxnard (located at 1640 auto center dr, oxnard, ca 93036), exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving on a city street the warning lights came on and the car stalled. I was alone in the car and in downtown city traffic with honking cars behind me. I was able to restart the car after a few attempts. A few days after this incident, while driving on a very busy hwy at 55mph the car engine was skipping as if about to stall. I had a passenger in my car who experienced this rough ride and made a comment about it. A few days later, on march 8,2020, I received an email from lexus enform services with a vehicle health report informing me that my vehicle requires attention due to a safety recall 20la01. When I leased my vehicle, I was never informed of this recall which goes back to 01/13/2020. Safety is a top concern for me and I fully communicated this to the salesperson when I leased my car but I was not informed of this recall at that time. I have exactly 2800 miles on my car. I am not able to use it because the service department at lexus does not have a remedy available to fix the low -pressure fuel pump and they do not know when they will have it. I want to drive a vehicle that is safe not one that increases the risk of having a crash.
On jan 13, 2020 lexus announced that my 2019 rx350 has a low pressure fuel pump that could fail resulting in an increase in the risk of a crash. Lexus has informed me that a fix is not available. I left the car at the dealer on jan. 27, 2020. The car is still there after 6 weeks. There is still not fix to the problem and I will not let my wife drive this car with this issue. Any suggestions?
Tl* the contact owns a 2019 lexus rx350. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Berlin city toyota of portland located at (191 riverside st, portland, me 04103), confirmed that parts were not available. The manufacturer was notified of the issue. The maintenance required warning indicator is illuminated. Vin tool confirms parts were not available.
Tl* the contact owns a 2019 2019 lexus rx350. The contact received notification of the federal safety agency campaign number: 20v012000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The vehicle was not repaired. The contact stated that the vehicle failed to exceed 50 MPH while driving. The contact was unsure if the failure to exceed 50 MPH was connected to the recall. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 6,903. Vin tool confirms parts not available.
Tl* the contact owns a 2019 lexus rx350. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline). The contact stated that lexus of queens (located at 40-40 northern blvd, long island city, ny 11101, (833) 457-3255) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
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