Lexus RX350 door locks problems

Filed Dec 13, 2020 · Body · 60 miles · AL

I was driving home on us highway 82 and my driver side door opened while I was driving. I know the door was completely closed before I began driving. There were no warning lights or audible alarms until the door automatically opened while I was driving.

Filed Sep 23, 2020 · Acceleration · VA

I reported the speedometer issue to lexus chantilly, va when I drove on highway from va to in, the lexus speedometer shows 83, and my waze shows 75. Its 8 MPH difference. I also have noticed of the MPH difference between 6 to 8 MPH. Lexus said, I required to pay for the repair, when this speedometer is defected by lexus design. It has do nothing with personal wear, etc. I drove other honda pilot, and the speedometer showed correctly against the traffic pattern, and waze app, but the 2016 lexus doesnt show the correct based on traffic flow, and waze app. The travel from leesburg, va to indiaopolis, in should be 547, but ended at 601 miles. Im ok if its just few miles differences, but 50 miles per every 500 miles is huge, 5% error. I think its because of speedometer and impact error actual miles. I went to lexus chantilly, va to perform recall for other thing, door handle, but they said, wont look at speedometer issue, unless I pay for it. Then I called lexus corporation to open the case, and the lexus case manager wont honor or fix my issue. This is serious safety issue, and should be covered by lexus due to their defective issue. I have 4 photos to attach.. Can you assist me to contact lexus to fix based on photos. Thank you... I can be reached via [xxx] - [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jul 5, 2020 · Body · 160,000 miles · CA

I purchased this car new and about 3 years ago the automatic door locks on this vehicle started to fail - first it started with front passenger door and now in addition to front passenger door, the driver door and the rear right door automatic locks to not engage when I try to lock/unlock. I have been told that I need to replace these at a cost of ~$1,000 for each door and think this is unfair since there are numerous reports of automatic door locks on this model failing online and it is a common issue with the door actuator failing (but not recalled) (see lexus owner site and youtube - search "2013 lexus rx350 door locks not working" on google for details). I am currently manually locking/unlocking these doors and feel unsafe and feel my personal property inside the car is exposed to theft since sometimes I forget to lock these 3 doors manually when driving alone in vehicle. Note the above occurs when the vehicle is stationary, in motion, on a city street/highway, and turning.

Filed Jun 15, 2020 · Body · TX

My lexus vehicle has been having issues with its locks and trunk. Sometimes the trunk cannot be opened at all even if I attempt to open it manually. Also, my doors have to be manually locked most of the time. Sometimes the vehicle will lock/unlock using the remote. However, most of the time I have to manually lock and unlock all of the doors. There are tons of videos on youtube about this issue which has to do with the lock actuators. There are also a plethora of forums on this issue as well. Many individuals have chosen to not replace the lock actuators that each individual door has because it is very costly. I have also read that sometimes the lock actuators will have to be replaced more than once, this is a common design flaw for my car as well as other lexus vehicles. Even newer model lexus vehicles are having this issue. Obviously this issue is a design flaw and defect and should be classified as a recall that lexus should be mandated to fix. I always have to check with my son to ensure that he has manually locked his door. We live in houston and imagine how nervous I get when I approach a red light where homeless people are often begging for money. I have to make sure my doors are locked because some individuals are bold enough to pull on your door handle and anything could happen. This hold true for when I am exiting the vehicle. I have to manually lock all the doors because people are known for pulling on your handles at night to see if they can get lucky. The reliability of the lexus lock actuators is a true design flaw that is long overdue for lexus to fix, I am asking that you hold them accountable for making this design flaw right with all lexus car owners.

Filed Sep 13, 2018 · Electrical · AL

Door lock assembly went bad in driver's side door. Door cannot be locked using door lock button and has to be locked manually. Door also does not lock using remote or keyless entry. Mechanic stated that he's seen a number of these problems.

Filed Aug 22, 2018 · Electrical · 55,000 miles · SC

The door lock accuator on the driver's side is inoperable.I have to manually lock the driver side door then open the passenger door and lean into the car and reach over to unlock the driver side door each time I need to open the door. Cost to repair is $600.00 (parts & labor) I feel this is excessive as the vehicle is only 5 years old and has only 55,500 miles! Parts dealer noted he keeps the part stocked on his shelf as it is frequently requested.

Filed Nov 18, 2017 · Electrical, Lights · NC

Electrical causes headlight to not work (on driver side), and then door lock would not work on driver side and had to use key fob . Then all windows rolled down and cannot roll them back up definitely not safe with windows down when out of town.

Filed Jun 13, 2016 · Body · 82,308 miles · TX

I went to get something out of the back of my lexus, which was parked in my garage, and the handle to the rear door latch is "melted". I went to manually open the rear power door and the plastic or rubber that was covering the manual button was melted and sticky. I keep my car in my garage when I'm not running errands or at work. Not sure when it "melted" cause I usually use the power door button on my remote to open the rear door. I have read other complaints with the same issue.

Filed Mar 12, 2016 · Body · 55,000 miles · LA

Glue rubber due to melting of rear door lock .

Filed Aug 9, 2013 · Body, Electrical · 65,000 miles · AL

Just wish to report melted rear door latch... Been getting gooey for months and finally came off - seems to be an ongoing problem with several lexus and toyota vehicles. Wasn't sure if this is heat related or electrical.