The contact owns a 2020 Lexus RX350. The contact stated while driving approximately 25 MPH and ascending a slight grade, the vehicle began to shake. The contact stated that she stopped depressing the accelerator pedal and the shaking stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The contact received a letter from the manufacturer regarding a fuel seepage failure from the high/low pressure fuel pump. The contact stated that the letter informed the contact that the manufacturer would replace the fuel pump due to a failure within the next 10 years. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and found that there was a recall for the fuel pump under the federal safety agency Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 11,500.
Lexus RX350 fuel pump problems
16 of the 838 owner complaints about the Lexus RX350 describe fuel pump failure, most of them for the 2019 model year.
- owner complaints
- 16
- worst model year
- 2019
- typical mileage
- 12,000
By model year
- 20203
- 20194
- 20183
- 20171
- 20162
- 20151
- 20081
- 20071
Often reported together
Stalling 7Loss of power 1Hesitation 1Harsh shifting 1Check engine light 1
What owners say
I received a safety recall from lexus sometime last year, although I don't know exactly when. There is no date on any of the information that was sent to me, but I believe it was sometime last summer. Nothing has happened to my car, yet, but I don't believe a "safety" recall notice should take months and months to be fixed. When I got the notice, I called my lexus dealership and asked when I could expect my car to be fixed and they said they did not know when they would get the part and would let me know. I have never heard from them. This recall is for a low pressure fuel pump which could cause the vehicle to stall while driving. To confirm, so far nothing has happened to my car. The federal safety agency no. 20v‑682 I am putting today's date in the area of "when did this happen".
Low-pressure fuel pump which may stop operating.
I tried accelerating on the highway (pch in santa monica, ca) while traveling forward at about 45-50 MPH, but the vehicle hesitated. This is the forth time there has been a hesitation in acceleration since owning the car, but this time there was a message on my dash. The message stated that there was "an obstruction with the pedal and acceleration was retarded." I later looked down at the pedals felt around the them, but found nothing obstructing. At the time, the vehicle had less than a quarter tank of gas but not low enough for the low fuel warning to come on. After driving about 15 more miles - the low fuel warning came on. I have always put premium fuel in the vehicle and my wife doesn't put gas in the vehicle. A recall was recently performed pertaining to the fuel pump at the dealer - pertaining to low
The vehicle was stalling and sputtering after driving less than 0.1 mile on a city street. After contacting the lexus dealership regarding the issue, we had the vehicle towed into the lexus dealership. After running a diagnostic check, they determined the fuel pump needed to be replaced. The vehicle has 51,701 miles on it. The towing charge was $101, and the repairs were $808.96. Approximately a month later, I saw that toyota and lexus were recalling various models and years with a similar issue that we experienced. Although the 2016 rx350 is not currently included, I contacted lexus because the coincidence was too much to ignore. Lexus advised that our vehicle is not currently included in recall the federal safety agency 20v012000.
Vehicle experienced rough transmission mostly between gear number 2 and 3 after take off. Vehicle stalled around RPM 1200 - 1500 during normal drive at highway, then suddenly shifted forward with excessive force. Encountered very dangerous situations on highway on my recent trip. I almost hit the vehicle at the front for a few times due to consistent rough shift pattern. I have taken this vehicle to lexus dealership several times to address issue in the past. Updated ecu software didn't resolve the problem, and always keep coming back. I believe this issue could have been related to recent fuel pump recall, but the recall didn't include the 2017 rx 350 models. Please investigate for safety issue. Thank you.
Dear customere services, I got a notice for recall fuel pump may fail 1- I make an appoint with lexus of las vegas for a recall on may 06, 2020 later on the lexus of las vegas canceled my an appointment due to the part was not available ' 2- I make another appointment to bring my car for a recall with the same issue after 1 day they send me an email to canceled my services due to the part if the part not available or lexus need to recall for safety if the vehiche stall occur while driving, this could increase the risk of crash lexus do not need to send the recall notice to the consumer and later the lexus dealer cancel the services due to tha part not available
Fuel pump issues.
Car has low pressure fuel pump that if it fails may result in car not running, which could be very dangerous should it happen while on freeway. A recall was issued in january by lexus, and now at the end of june, there is still no fix for the problem.
2019 model lexus r350l are installed with low efficiency "fuel pump system" and this is a recall form the manufacturer. Still there is no remedy ??
Related recalls
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
- What is wrong
- Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
- Risk
- During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
- Remedy
- Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1‑800‑331‑4331. Lexus' number for this recall is 21LA01.
Recall number 21V043000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Note: This recall is an expansion of recall 20V‑012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Recall number 20V682000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Recall number 20V012000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1‑800‑331‑4331.
Recall number 14V576000 · Recall details
Questions about the Lexus RX350 fuel pump
Which Lexus RX350 years have fuel pump failure problems?
The model years with the most reports are 2019 (4 complaints), 2018 (3 complaints) and 2020 (3 complaints).
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