The contact owns a 2024 Lexus TX. The contact stated that while driving at 41 MPH, a vehicle ran a stop sign while distracted and hit the contact's vehicle. The contact was able to swerve and avoid a head-on collision. The contact's vehicle was struck on the right driver's side toward the rear bumper. The vehicle was pushed off the road, where it came to a stop. The driver-side and passenger-side air bags did not deploy. The driver-side and passenger-side air bags did not deploy. The driver-side seatbelt did not lock as intended. From the impact, the contact was propelled over the center console. The contact was taken to the hospital by ambulance. The contact suffered a concussion and sustained injuries to the neck, both knees, hip, her back, and right foot. The contact was scheduled for physical therapy and suffers from post-concussion syndrome. A police report was filed. There were no passengers in the vehicle. The vehicle was towed to Mayfield Wrecker Service, and then it was towed to the dealer. The cosmetic part was repaired on the vehicle. However, the safety issues were not repaired. The vehicle is at the residence. The insurance company was contacted. The contact related the failure of the side curtain air bags to the federal safety agency Campaign Number: 24V461000 (Air Bag). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
2024 Lexus TX airbags problems
17 complaints (35% of all complaints for this car). 2 crashes reported.
- owner complaints
- 17
- of this car's complaints
- 35%
- crashes
- 2
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Lexus TX airbags problems in other years
Related recalls
Air bags: side/window: curtain
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
- Risk
- An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
Recall number 24V461000 · Recall details
What 2024 Lexus TX owners say
Most recent owner complaints, unedited.
The contact owned a 2024 Lexus TX350. The contact stated while driving 15-20 MPH from a complete stop and making a left turn, another vehicle who was driving at an undisclosed speed, crashed into the front passenger's side end of the vehicle, causing the front end of the vehicle to separate. The contact shifted into park(P), and the vehicle stopped on the road. The other vehicle continued to accelerate and veered off into a ditch. The contact did not recall whether there were warning lights illuminated after the incident. The contact stated that several messages indicating the brake system, the Advance Autosonic detection, the Intelligence alert, the ABS, the parking brake, the electric power steering, the electronic stability control systems malfunctions, and other malfunctions were displayed on the vehicle mobile app. The contact stated that the front driver's side air bag and the knee air bag failed to deploy as intended and partially deployed. The contact sustained whiplash and hit her knees against the dashboard during the incident. The contact sustained neck, hips and legs pain. The ambulance transported the contact to the hospital, where a CT scan and X-Rays were performed, and the contact was informed that an internal neck injury was found. Additionally, the contact's legs had become swollen between the knees and the ankles. The contact stated that she was in the process of receiving further medical assistance. A police report was filed but the contact did not have the police report information available. The vehicle was towed and totaled by the insurance company. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the federal safety agency Hotline for further assistance. The failure mileage was approximately 10,750.
Recall has been since June and still no remedy. Lexus needs to offer buy backs to customers.
The contact owns a 2024 Lexus TX. The contact received notification of the federal safety agency Campaign Number: 24V461000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Recall on my Lexus tx, where originally I was working with the dealership until a remedy was established but it’s been 4 months and still nothing. Then the Lexus of Orlando dealership has lied and treated me like crap because I don’t feel safe in a car that has a high ticket price. Refusing to do anything to help me get out of the car with statements such as”you’re going to have to eat the depreciation” this is sickening to know I have to deal with this, not to mention my insurance company has threatened to drop coverage on the car!
The contact owns a 2024 Lexus TX350. The contact received notification of the federal safety agency Campaign Number: 24V461000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The manufacturer, Lexus, is unable to remedy an airbag safety recall (24LB05/24LA05) for my vehicle in a timely manner. Additionally, they are unwilling to provide a comparable 7-seat loaner. Our insurance has also threatened to drop coverage for the vehicle as it is unsafe to drive. In the meantime, we are unable to drive or sell the vehicle.
Failure of component are the curtain shield airbags. The safety of my customers are at risk when car is being rented out due to this concern the Lexus TX has not been in use, for safety concerns. This issue is a known safety risk which was known to the public on June 20th, 2024.
I am filing a complaint about my new Lexus TX350. I purchased this car new and then began reading about a recall. I finally received information from Lexus about the recall, several weeks after it had made the news. There is no date set for a fix. Is there any recourse for owners of an expensive vehicle that is no longer in production? Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Am I in danger; to include my passengers due to this recall curtain air bags? How long is the manufacturer allowed to remedy this recall. I am concerned and worried!
Questions about the 2024 Lexus TX airbags
Does the 2024 Lexus TX have airbags problems?
Owners have filed 17 complaints about the airbags of the 2024 Lexus TX, 35% of all its complaints, more than any other problem.
At what mileage do 2024 Lexus TX airbags problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2024 Lexus TX airbags?
Yes, 1 recall: 24V461000. Check your VIN to see if your car still needs the free repair.
Other 2024 Lexus TX problems
Electrical 6Engine 6Fuel system 5Seats 3Transmission 3Visibility 3Body 2Acceleration 1Locks 1Seat belts 1Tires 1Wheels 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2024 Lexus TX?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history