Recall number 19S03 repaired prior to my purchase. Driver door latch has disassembled
2017 Lincoln Continental: doors won't lock, open or latch
30 of the 75 complaints about the 2017 Lincoln Continental describe doors won't lock, open or latch.
- owner complaints
- 30
- of this car's complaints
- 40%
- typical mileage
- 59,000
- recalls
- 1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
I have a 2017 Lincoln Continental that the passenger side front door will not open from the inside.
The rear doors on my 2017 Lincoln Continental do not open from the outside when the exterior handle button is pressed. The doors do open from the inside. This failure is very similar to the symptoms described in Ford’s existing recall for defective door latches on 2017 Continental vehicles, but my VIN is not included in the recall. This is a safety hazard because first responders or bystanders may be unable to open the rear doors from outside during an emergency such as a fire or crash. I am requesting that the federal safety agency investigate whether the recall should be expanded to include additional VINs, including mine. The failure was intermittent initially and then the door latches eventually stopped working completely (from the exterior.
My car has had 1 or all 4 of the outside door latches fail for 3-4 times now over its lifetime. Only under warranty for 10 years or 100k miles. Very expensive repair, at $1500 for 1 latch, or $5500 for all 4. This is almost the value of the whole car now. This happens to ALL Lincoln Continentals and is very infamous & common for them & should be a lifetime recall warranty item for safety. Also, both Catalytic convertor show to be failing within 150k-165k miles which is way too soon. And another very expensive fix.
The contact owns a 2017 Lincoln Continental. The contact stated that the front passenger’s side door failed to open as intended. The contact had to exit the vehicle and used the exterior door handle to open the door. The contact stated that a warning light was illuminated, but had disappeared afterwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, approximately six months later, the front driver’s side door failed to open as intended. The door was opened using the exterior door handle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The contact received a renewal registration and was informed that there might be a recall on the VIN. Upon further investigation, the contact related the failure to the federal safety agency Campaign Number: 19V077000 (LATCHES/LOCKS/LINKAGES). However, the VIN was not included. The failure mileage was approximately 50,000.
The 2017 Lincoln Continental started using electronic door latches. When they fail, there is no way to open the door from the outside other than to break the window. The driver side door is the only door that has an emergency escape latch. If someone is trapped inside the car, even though the door is unlocked, it will not open if the switch is faulty. There is a notice online calling out the issue [XXX] . I believe this is a safety issue because if a child or unconscious passenger is in the vehicle during an accident, the door cannot be opened without breaking the glass. They cost several hundred dollars to fix and should be on the MFR to replace due to safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear passenger door will not open. Lincoln has active recalls on other VINs but mine is not included. I ask that mine be included. My door will occasionally pop open, but the most common problem is the handle will not engage from the outside. My Lincoln has the door handle on the trim piece. This is a common recall but my car is not included. It needs to be as not being able to open a door or it randomly opening poses threat or harm to myself and my family.
The contact owns a 2017 Lincoln Continental. The contact stated that the rear passenger’s side door could not be opened from outside the vehicle while using the exterior door handle. The contact stated that the rear passenger’s side door was occasionally independently unlatched and was unsecured. The failure occurred while driving and while the vehicle was parked. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V077000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 112,000.
The contact owns a 2017 Lincoln Continental. The contact stated that while pulling out of a parking spot, the message "Driver door latch not engaging" was displayed. The vehicle was taken to a dealer where it was determined that all four door locks needed to be replaced. The vehicle was repaired. The vehicle was taken to a dealer where it was diagnosed that all four door locks and the lock modules needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 11,620.
Door latch failed and will not unlock the front passenger door. Dangerous situation if the battery dies. Similar recall but Lincoln said there's nothing they can do only 2019 was recalled for that. Would not make an exception. Dealer was surprised and advised me to report.
The driver door would not latch closed all of a sudden, had to be secure to drive to dealer through the use of a seat belt through the inside door handle. This occurred at approximately 65,000 miles. This repair was within my extended vehicle warranty.
The driver side passenger door handle failed and would not open from the outside. This occurred at approximately 75,003 miles. This repair was just outside my extended vehicle warranty.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2019 Lincoln Continental vehicles. The door latch pawl motors may not function properly, possibly resulting in a door latch not fully engaging.
- Risk
- A door latch that is not fully engaged may result in a door opening while driving, increasing the risk of injury.
- Remedy
- Ford will notify owners, and dealers will replace the latch assemblies on all four doors, free of charge. The recall began October 14, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S03.
Recall number 19V077000 · Recall details
Questions about the 2017 Lincoln Continental door locks
Is doors won't lock, open or latch a common problem on the 2017 Lincoln Continental?
30 of 75 owner complaints about the 2017 Lincoln Continental (40%) mention doors won't lock, open or latch. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Lincoln Continental?
There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Lincoln Continental?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history