The contact owns a 2018 Lincoln Continental. The contact stated that upon starting the vehicle, the message "Driver Door Fault - Use Inside Override Lever Map Pocket" was displayed and a chime sounded, disabling the Auto Hold, Cruise Control mode, and other functions. The message "Door Latch Fault" was displayed on the Ford Mobile App. The contact associated the failure with the federal safety agency Campaign Number: 19V077000 (Latches/Locks/Linkages). Additionally, the wrench warning light was illuminated. The contact associated the failure with Emissions Recall: 25E08. The vehicle was taken to the dealer to be diagnosed; however, the dealer retrieved an unrelated DTC for catalytic converter bank 2 below threshold, and the vehicle was not diagnosed or repaired by the dealer. The contact planned to take the vehicle to an independent mechanic for the repair. The contact stated that the vehicle was previously repaired three times for an oil pan gasket leak, which the contact associated with a TSB. The failure mileage was approximately 90,000.
2018 Lincoln Continental: doors won't lock, open or latch
5 of the 21 complaints about the 2018 Lincoln Continental describe doors won't lock, open or latch.
- owner complaints
- 5
- of this car's complaints
- 24%
- recalls
- 1
Doors won't lock, open or latch by model year
What owners say
Vehicle door handles are prone to failure and unresponsive for the lock/unlock. Potential safety concern for customers like myself which should be brought to Lincoln’s attention. Driver side door handle and other door handles known to be unresponsive when locking/unlocking with keys or pressing button behind door handle.
The contact owns a 2018 Lincoln Continental. The contact stated that while the vehicle was parked, the front driver's door latch failed to latch as intended. The vehicle was taken to the dealer, where it was diagnosed with a failed front driver's door latch. The contact was informed that the front driver's door latch needed to be replaced. The vehicle was not repaired. In addition, the contact was concerned that the front driver's door might unlatch while driving the vehicle. The manufacturer was made aware of the failure. The contact was informed that an unknown recall was performed in 2019, and that the front driver's door latch was replaced. The contact was informed that the repair was not covered under a recall. The failure mileage was approximately 108,000.
The electric door latching mechanisms fail to fully latch the driver's door shut when pulled to the first detent. In order to fully engage the door latches, it was necessary to slam the door. The first occurrence coincided with unusually cold weather (34 degrees f). These door latches had previously been the subject of a recall which first delayed the dealer's ability to sell the car to me. Then, suddenly, even though the parts were reportedly still unavailable, the dealer claimed to have been able to use company connections to obtain parts early and claimed to have carried out the recall before selling me the car in April 2019. About a year later, the latches malfunctioned, draining the car's battery over the course of about two days, after which, the same dealer "reprogrammed" the latches and replaced the battery. Now trouble with the same door latches emerges again.
2018 lincoln continental. Consumer writes in regards to door latch safety recall. *ld *tr *dt consumer feels he was sold a defective vehicle which committed violations in his sales transaction, purchase date 02/07/19. Manufacture and dealer was contacted and they said they were not aware of recall prior to 02/07/19.
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2019 Lincoln Continental vehicles. The door latch pawl motors may not function properly, possibly resulting in a door latch not fully engaging.
- Risk
- A door latch that is not fully engaged may result in a door opening while driving, increasing the risk of injury.
- Remedy
- Ford will notify owners, and dealers will replace the latch assemblies on all four doors, free of charge. The recall began October 14, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S03.
Recall number 19V077000 · Recall details
Questions about the 2018 Lincoln Continental door locks
Is doors won't lock, open or latch a common problem on the 2018 Lincoln Continental?
5 of 21 owner complaints about the 2018 Lincoln Continental (24%) mention doors won't lock, open or latch. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2018 Lincoln Continental?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
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