2000 Lincoln LS: doors won't lock, open or latch

Filed Jun 17, 2005 · Body · 65,675 miles · WI

Dt: on may 27, 2005 consumer took vehicle to heiser lincoln mercury because was having problems opening driver's door with key or keyless entry. Door would sound like it unlocked, but would not open. Consumer took vehicle to dealer, who did a full diagnostic test on door and fond that door lock rod broke. Dealer told consumer that it was normal wear. Consumer paid for repairs, warranty would not cover repairs. After consumer picked up vehicle and left. When consumer reached destination driver's door would not open. After some effort consumer got door open. Consumer stated that the more the driver's door was used the worse the problem got. On may 29, 2005 consumer called dealer complaining that before repair driver just had problem opening door from outside, after repair problem was from the inside. Consumer took car in on june 16, 2005 at about one o'clock pm. Dealer said drivers side interior door handle broke. Consumer asked to see broken handle, consumer could not see where handle broke. Dealer replaced interior handle for $70 instead of 1$140. D consumer stated that this fixed the problem, but it was not that dealer actually replaced handle.

Filed Jun 1, 2005 · Locks · 127,999 miles · TN

Ref. Confirmation #10100980 this incident happen at bud davis lincoln 2177 covington pike memphis tennessee 38128 (901)373-5700 I went to this dealership to purchase a key and door remote to be program. In the process my vehicle was return to me with a broken door handle, the dealership was liable for the damage broken door handle, but insisted that I pay to have the door handle repaired. My vehicle and I were held hostage until the service manager mr. Goldsmith insisted that I pay for repair of a door handle that was broken while my vehicle was in the coustody and liability of the dealership. The handle that replaced the oem now has been modified and has gears in to prevent such problems. The handle is made of plastic and has stress cracks which prevent the driver/passengers door from opening/exiting the vehicle. I have the original handle that was removed from the vehicle by the dealership and would like the federal safety agency to take a look at this. It appears that ford has something to hide and are charging consumers for modified oem defective door handles. Your attention in this matter would be greatly appreciated. I filed complaints with the ford consumer complaints 1-800-line and did not receive a respond to this matter/incident. Has ford/the federal safety agency issue any recalls concerning these incidents? If the federal safety agency would like me to ship the defective part please respond with instruction by email. Thank you.

Filed Dec 3, 2004 · Body · 127,989 miles · TN

This incident happen at bud davis lincoln 2177 covington pike memphis, tn 38128 (901)373-5700 I purchase a key; a security remote to be programed, in the process I ended up with a broken driver door. I have the oem part that came off this vehicle. The new part which replace it now has gears to prevent hair line cracks and stress. I ask the dealship if this was a recall issue and was approached with hostily and told that I would have to pay for the repair of a door handle which this dealership broke while my vehicle was being service for unrelated repairs. I was held hostage and force to pay for the repairs of a modified door handle. I have the oem part that came from this vehicle which shows a hairline stress crack which prevents the door from opening. How many repairs has ford made and charge to the consumer for plastic faulty door handle which it has now modified and not issue a recall?

Filed Dec 17, 2003 · Locks · 79,000 miles · MI

Drivers side door handle broke. In order to exit the vehicle, the driver must roll down the window and open the vehicle from the outside.

Filed Nov 12, 2003 · Locks, Visibility · 51,000 miles · LA

The driver side door handle will not allow the consumer to exit the vehicle. The dealer repaired the problem once, but six weeks later the problem recurred. Also the rear right electric window fell inside of the door and will not roll up. The manufacturer is not aware of the problems.

Filed Oct 21, 2003 · Airbags, Body · 25,000 miles · TX

While driving the air bag warning light continuously illuminated on the dashboard. As a result, air bags were inoperative and wouldn't deploy when needed, per dealership. The dealership replaced every air bag component, but the problem still existed.*ak the right front headlight held moisture and the fog light held water. The dealer replaced the headlights and fog lights. The bulb for the left side fog light burned out. The left seat was loose. The dealer replaced the clips on the back of the seat. The driver's side front door wouldn't open front he inside. The dealer replaced the handle. The check engine light illuminated and the engine stalled while the vehicle was stopped. The dealer replaced the intake hose. The engine made noise. The dealer replaced the mass air flow sensor. The passenger's side front power window was inoperative. The dealer replaced the window regulator. Wind noise could be heard around both doors. The dealer replaced both body seals.

Filed Sep 6, 2003 · Locks · 65,000 miles · GA

The drivers door will not open from the inside and can only be opened from the outside. We have been quoted over $650 to repair this dangerous situation. The door handle is operated electronically.

Filed Jul 3, 2003 · Engine, Lights · 70,000 miles · MD

~both lower ball joints have failed ~driver side interior door handle doesn't work ~driver side door control strap broke ~vehicle transmission misses gear going up inclines ~vehicle misfires and engine idles rough at times, dealer found nothing wrong ~replace back right side and front driver side window regulators after failures ~moonroof switch went bad ~lug nuts on vehicle strip easily, have to replace most of them ~shifts extremely rough from reverse to park ~engine idle sound terrible for a luxury car, ever after dealer tune up ~had to replace engine gaskets, coolant leaked into engine block contaminating the oil ~headlights fog over after any precipitation, very dangerous ~lower front bumper is separating from the upper bumper

Filed Feb 17, 2000 · Body · CA

When traveling without operating the door locks, door locks will automatically lock. Consumer has contacted the dealer. Please provide any further details.