Lincoln MKS fuel pump problems

Filed Nov 20, 2023 · Engine, Fuel system · 89,000 miles · FL

The contact owns a 2014 Lincoln MKS. The contact stated that while at a stop light, the vehicle stalled upon acceleration. There were no warning lights illuminated. After exiting the vehicle, the doors began to lock and unlock. The vehicle was towed to an independent mechanic, who stated the failure was due to the fuel pump. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to the federal safety agency Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 89,000.

Filed May 3, 2021 · Fuel system · 79,700 miles · FL

Tl* the contact owns a 2014 lincoln mks. The contact stated that the vehicle would not start-up when she attempted to start the vehicle. The vehicle was towed to an independent mechanic and diagnosed as fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The fuel pump was replaced twice however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was 79,700.

Filed Feb 20, 2021 · Fuel system · 101,344 miles · VA

I was going up to new york and car stalled on busy I 95 north highway. I got it towed to mechanic in nj. He told me fuel pump relay module and fuel pump is broken. He fixed it. I called lincoln about recall for fuel pump relay module recall and of course they denied my complaint, they told me that my VIN is not in their recall. Actually fuel pump relay module was broken two times in same car costed me over 1000$ to fix plus towing... Unacceptable and dangerous

Filed Feb 10, 2021 · Fuel system · 48,222 miles · PA

My fuel pump driver module which supplies power to the fuel pump stopped working and had to be replaced at 48,222 miles. Luckily, the car was not in driving mode. It would just not start in my driveway. It had to be towed to the lincoln dealership and it was diagnosed that the module located behind the rear seat back failed. That was a $488.64 bill. I now see that this is only covered with the 3.5 turbo mks, however, they are the same vehicles just with the turbo feature. I do feel that my situation is related to the safety recall. The vehicle would crank but the module prevented the electronic fuel pump from working. How can I receive some form of compensation for the repair of $488.64??? That module should not have failed with a vehicle only having 48,222 miles on it. The car is in top pristine condition. I purchased another oem ford unit for a backup if this should occur again. I cannot afford another $500.00 service bill for this issue. I will have my lincoln dealer research the new oem part so that it also will not fail.

Filed Nov 14, 2019 · Fuel system, Wheels · 68,000 miles · TX

My vehicle's fuel pump electronic control module failed and my vehicle would not start. There is a recall for this issue for the same model year, however my VIN number is not included in this recall. I paid for and had the fuel pump electronic control module replaced at the lincoln dealership. The date notated below is in reference to when this incident occured. The other issue involves the manufacturer's optional 20 inch wheels. When the vehicle is equipped with these wheels, it causes the adaptive suspension to not work properly, creating a very harsh ride. This harsh ride was not disclosed as a side effect on the manufacturer's website, and it defeats the purpose of having an adaptive suspension system. It also increases the risk of bending the wheels when driving over potholes which is what the adaptive suspension system is advertised to avoid.

Filed Apr 11, 2019 · Fuel system · MA

Car will not start from stationary position. Fuel pump control module failure

Filed Jun 20, 2018 · Engine, Fuel system · 20,000 miles · CT

Tl* the contact owns a 2014 lincoln mks. The contact stated that the vehicle intermittently failed to start. In addition, the vehicle made an abnormal clicking sound and the air conditioner independently turned off. There were no warning indicators illuminated. The contact called an independent mechanic who stated that the failure could be related to a malfunctioning fuel pump. The contact scheduled an appointment with colonial ford (120 federal rd #126, danbury, ct 06811, (203) 748-3503) for diagnostic testing. The manufacturer was not notified. The failure mileage was 20,000.

Filed Feb 1, 2018 · Fuel system · 800,000 miles · MI

Tsb: 16v621000 this happened to my car, I replaced the fuel pump control module, there is a recall but only for the 3.5 liter. I have the 3.7 liter awd. The consumer stated he paid for the vehicle to be repaired as the VIN was not included in the recall.

Filed Oct 12, 2017 · Fuel system · 47,000 miles · MD

Tl* the contact owns a 2013 lincoln mks. After starting the vehicle and placing the vehicle in drive, the vehicle stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel pump electric module failed. While attempting to have the vehicle repaired, the contact was informed by koons silver spring ford (3111 automobile blvd, silver spring, md 20904, (855) 765-9649) that the part had been discontinued. The contact stated that the suggested replacement part was not compatible. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 16v621000 (fuel system, gasoline). The manufacturer was not contacted. The approximate failure mileage was 47,000.

Filed Jul 14, 2017 · Fuel system · 90,000 miles · IL

Tl* the contact owns a 2013 lincoln mks. While the vehicle was stopped at a red light, the contact detected a fuel odor and the vehicle stalled. The vehicle was towed to dave sinclair ford (7466 s lindbergh blvd, st. Louis, mo 63125) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The contact received notification of the federal safety agency campaign number: 16v621000 (fuel system, gasoline). The vehicle was taken to vogler motor company (1170 e main st, carbondale, il 62901) where the recall repair was completed; however, the failure recurred and the vehicle stalled once again. The vehicle was not taken to a dealer or independent mechanic. Vogler ford stated that they would tow the vehicle to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.