Check a VIN

2013-2015 Ford Flex, Ford Taurus and others recall: fuel pump

Ford Motor Company reported this safety recall on August 25, 2016. It covers about 77,502 vehicles.

vehicles affected
77,502
reported
Aug 25, 2016
owners notified
Dec 1, 2016
related complaints
439

Fuel system, gasoline: delivery: fuel pump

What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S31.

Recall number 16V621000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 439 complaints about fuel system problems.

2013 Ford Flex2014 Ford Flex2015 Ford Flex2013 Ford Taurus2014 Ford Taurus2015 Ford Taurus2013 Lincoln MKS2014 Lincoln MKS

Questions about recall 16V621000

Is there a recall on the 2013-2015 Ford Flex, Ford Taurus and others fuel pump?

Yes. Recall 16V621000, reported on August 25, 2016, covers about 77,502 vehicles.

What is the fix for recall 16V621000?

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S31.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford Flex?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history