Hello, I was driving my Ford Flex at 60mph yesterday with my 15 year old friend helping me move. The engine completely died for several seconds and continued running. That night the engine was idling rough which was a new symptom. Today, I made it to my destination and the car died, then it did not start after cranking. The Fuel pump module Aa8a-9d412-ca was faulty and now I am out $142+ from Ford to replace a part myself that is a known problem on the Ecoboost engines for this vehicle. This is a liability and I am seeking reimbursement for this known issue. Please issue a recall for this fuel pump module, everyone's safety is at risk that still has this faulty part installed that Ford has not addressed. Thank you for your time.
The worst 2014 Ford Flex problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Steering66
- Electrical57
- Fuel system50
- Engine27
- Suspension26
- Driver assistance13
- Body12
- Transmission10
- Seat belts8
- Visibility7
- Brakes6
- Airbags4
- Locks4
- Lights2
- Seats2
- Wheels2
Specific symptoms reported on the 2014 Ford Flex
Fuel pump 39Power steering loss 27Stalling 22Loss of power 19Backup camera 17Won't start 17Check engine light 10Door locks 10Battery drain 5Engine failure 5Jerking 5
Recalls 4
Suspension: rear
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Risk
- A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332 or Lincoln customer service at 1‑800‑521‑4140. Ford's number for this recall is 20S04.
Recall number 20V072000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
- Risk
- A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S31.
Recall number 16V621000 · Recall details
Seats
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
- Risk
- Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
- Remedy
- Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14C10.
Recall number 14V710000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
- Risk
- If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
- Remedy
- Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S10.
Recall number 14V393000 · Recall details
Technical service bulletins for the 2014 Ford Flex 54
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code
- Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the...
- Ssm 48619
- Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C...
- Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched...
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT,...
- Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and...
2014 Ford Flex fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.5L 6‑cyl | FWD | 18 | 25 | 20 |
| 3.5L 6‑cyl | AWD | 16-17 | 23 | 18-19 |
What 2014 Ford Flex owners say
Most recent owner complaints, unedited.
I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of Ford Flex for this issue. Not sure why the 2014 model isn't a part of the recall, as my car seems to be doing the exact thing described in the recall.
Back up camera is disabled when backing up. It is not consistent with backing up making it a safety concern. The beeping seems to work but the camera will be black.
I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.
The contact owns a 2014 Ford Flex. The contact stated that while in reverse, the back over prevention camera displayed a black screen, and the message “Camera not Available” was displayed. The contact stated that turning off and restarting the vehicle, and waiting for the cellphone to connect to Bluetooth on the radio, the camera operated as needed and provided an image of the rear of the vehicle while reversing. The failure was intermittent. The vehicle was taken to a certified mechanic and diagnosed with a camera failure. The mechanic performed a troubleshooting of the camera and determined that the camera needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.
After reporting to work on [XXX], I discovered that the front of my vehicle was on fire. Emergency services were immediately contacted, and employees on site attempted to contain the fire using fire extinguishers. The fire department arrived shortly thereafter and successfully extinguished the fire. Despite these efforts, the vehicle was ultimately deemed a total loss. Later that day, my sister advised me to review footage from our Ring camera from that morning. The video shows visible sparks coming from underneath my vehicle prior to my departure. At that time, I drove approximately nine miles to work, unaware of any issue with the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
BACKUP CAMERA FAILED Safety was put at risk because there was no functional camera while the vehicle was in reverse. Dealer confirmed backup camera failure. Dealer inspected the backup camera and determined it needed to be replaced. There were no warnings, messages, or other symptoms of the problem prior to the failure. Mileage 163,483 Replaced 12/31/2024
I know that the 2015-2019 Ford Flex is being recalled for rear camera issues and "B" pillar mldgs. coming loose. My 2014 Flex has these same issues. What about earlier models?
Auto “steering assist failure” occurred, very difficult to steer, very dangerous and could have caused wreak if actively driving when it failed. Dash light indicates steering assist failure. Appears this is an ungoing problem with ford flex vehicles since 2010 I do not see recall for my 2014 flex but same issues had recalls for flex up to 2013. I am reporting due that I believe this is a very serious issue on ford flex vehicles and has great potential to cause severe accident if occurring while driving. I believe there should be recalls for this issue requiring Ford to repair the safety risk.
The rear backup camera is upside down. The rear backup distance alarm doesn't work. This has been recalled in other years. The price to repair in unreasonable. Its like not having a rear camera. This is a common Problem. Please help.
Compare the 2014 Ford Flex
Other model years
Questions about the 2014 Ford Flex
Is the 2014 Ford Flex reliable?
Owners have filed 249 complaints about the 2014 Ford Flex, 1.8 times a typical Flex model year.
What is the 2014 Ford Flex year score?
The 2014 Ford Flex scores 50 out of 100 (below average). The score compares it with the other model years of the Ford Flex: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2014 Ford Flex?
Steering, with 66 complaints, typically around 80,000 miles. Next is electrical (57).
How many recalls does the 2014 Ford Flex have?
4 recalls, covering suspension, fuel system, gasoline and seats.
What gas mileage does the 2014 Ford Flex get?
Official estimates for the 2014 Ford Flex range from 18 to 20 mpg combined. The most efficient version (3.5L 6-cyl, FWD) gets 18 city and 25 highway.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Ford Flex?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history