The contact owns a 2019 Ford Flex. The contact stated that after the wife had started the vehicle and attempted to drive forward, the front suspension failed and the vehicle became undrivable. Upon inspection, it was discovered that the front driver’s-side suspension ball joint and axle had fractured, and the front driver’s-side wheel was pointed outward. The vehicle was towed to the local mechanic, who replaced the lower control arm and the axle, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 124,000.
The worst 2019 Ford Flex problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance150
- Body60
- Electrical23
- Visibility12
- Engine8
- Suspension7
- Steering3
- Transmission3
- Airbags2
- Seat belts2
- Tires1
- Wheels1
Specific symptoms reported on the 2019 Ford Flex
Recalls 4
Structure: body
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- Risk
- Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 28, 2025.
Recall number 25V732000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Risk
- A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 14, 2025.
Recall number 25V695000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
- Risk
- A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S75.
Recall number 24V951000 · Recall details
Electrical system: starter assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
- Risk
- An electrical arc can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S25.
Recall number 18V548000 · Recall details
See all 4 recalls for the 2019 Ford Flex
Defect investigations
B-Pillar Trim Detachment
On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, and subsequently incorporated into the subject population because they use B-pillar trim pieces that are substantially similar to those used on the MY 2019 Ford Flex vehicles. In July 2025, prior to the opening of PE25007, ODI and Ford met to discuss B-pillar trim detachment in Ford Flex vehicles. Ford reported that its warranty analysis indicated that Flex B-pillar trim had a low detachment rate and that Ford did not believe this condition posed an unreasonable risk to motor vehicle safety. In July 2025, Ford closed its internal investigation. Because ODI’s analysis of complaint data indicated a high failure rate and an increasing failure trend, PE25007 was subsequently opened. In responding to the information request for PE25007, Ford reassessed the warranty search criteria used in its July 2025 internal investigation. The reassessment found the detachment rate to be substantially higher than what Ford had originally determined. Consequently, in October 2025, Ford issued recall 25V732based on the reassessed and accurate high failure rate. This recall instructed dealers to inspect the driver and front passenger B-pillar trim pieces and repair/replace if necessary. The vehicles included in this recall were MY 2017-2019 Ford Flex with production dates between February 17, 2017 and December 2, 2019. In January 2026, Ford issued 25V732 Amendment 1, which updated the remedy to remove the inspection criteria and instead proactively secure the driver and front passenger B-pillar trim with adhesive. The scope of vehicles included in the recall was unchanged by Amendment 1. ODI’s analysis of 25V732 found that both the scope and remedy were insufficient and that an unreasonable safety risk remained despite the recall. MY 2016 Ford Flex was excluded from the recall scope and the rear B-pillar trims on both the driver and passenger side were excluded from the recall. The failure rates of both MY 2016 Ford Flex and rear B-pillar trim pieces were found to be higher than the failure rates in similar trim detachment recalls issued by both Ford and other vehicle manufacturers. Starting in January 2026, ODI and Ford had multiple meetings to discuss Ford’s PE25007 response data and ODI’s concern about the 25V732 scope and remedy. In June 2026, Ford issued 25V732 Amendment 2. This amendment expanded the scope of the recall to add MY 2016-2017 Ford Flex vehicles produced before February 17, 2017. Additionally, this amendment updated the remedy to include removal of and reapplication or replacement of both rear driver and rear passenger B-pillar trim pieces in addition to front driver and front passenger B-pillar trim pieces. This updated remedy applies to all MY 2016-2019 vehicles. Ford expects to complete the mailing of remedy owner notification letters by March 26, 2027. Also, Ford informed ODI that prior model year (MY 2011-2015) vehicles were referred to Ford’s Customer Satisfaction forum for consideration of an extended warranty program. In view of recall 25V732 and its associated amendments, ODI is closing this Preliminary Evaluation (PE). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE25007
Rear-view Camera Failure
On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to the federal safety agency through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down image can provide false information to the driver increasing the risk of a crash. To date, ODI has received 85 VOQ complaints and additional EWR Field Reports with these allegations for MY 2019 Ford Flex vehicles. During the investigation, ODI found that the MY 2019 Ford Flex vehicle and certain peer vehicles including MY 2015-2018 Flex, MY 2019 Fiesta, Taurus, and Lincoln MKT vehicles are equipped with Magna analog rear-view-only cameras. On December 20, 2024, Ford filed Recall 24V‑951 covering 30,715 MY 2019 Ford Flex, Ford Fiesta, and Lincoln MKT vehicles in which the rear-view camera may intermittently display a blank or distorted image. The dealers will replace the rear-view camera for vehicles in the recall population. Per the recall chronology, teardown of three cameras identified fractured solder joints between the microcontroller and the printed circuit board. Ford indicated that other causal factors are being investigated and asserted that the defect is contained within the camera. ODI found that certain peer vehicles excluded from Recall 24V‑951 showed a high rate of VOQ complaints. Also, ODI identified reports produced by Ford that indicate the peer vehicles have the same issue as the subject vehicles. To address ODIâs concern, Ford analyzed some field-returned cameras, as well as Fordâs field data and ODIâs VOQ data. Ford stated it did not identify a specific root cause in the Magna supplied cameras. However, on October 13, 2025, Ford filed Recall 25V‑695 covering 1,448,655 vehicles of various Ford/Lincoln models equipped with Magna supplied cameras. The cameras demonstrate the same blank or distorted images that prompted Recall 24V‑951. It should be noted that Ford is conducting a recall of those vehicles by model/model year that exhibit VOQ complaint rates greater than 10 per 100,000 vehicles. For the remaining vehicles (rates less than 10/100K), Ford is providing a warranty extension (15 years/unlimited miles). Ford has stated that the differences in the rates (field performance) are likely due to the differences in the camera related hardware, such as the wiring harness type that are specific by vehicle model/model year. In view of Ford filing Recall 24V‑951 and Recall 25V‑695 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. the federal safety agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE24030
Technical service bulletins for the 2019 Ford Flex 50
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- 25E10-S1
- New vehicle delivery hold
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes...
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- This article supersedes TSB 21-2175 to update the TSB Service Procedure
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- The Service Awareness Newsletter is an informal communication that contains information that may not be...
2019 Ford Flex fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.5L 6‑cyl | FWD | 16 | 23 | 19 |
| 3.5L 6‑cyl | AWD | 15-16 | 21-22 | 17-18 |
What 2019 Ford Flex owners say
Most recent owner complaints, unedited.
The contact owns a 2019 Ford Flex. The contact received notification of the federal safety agency Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While reversing, the rear-view camera intermittently failed to display an image, and the front driver’s side B-pillar trim was loose. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 50,000.
The contact owns a 2019 Ford Flex. The contact received notification of the federal safety agency Campaign Numbers: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed blank or distorted image. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the part for the recall repair was not available. The contact stated that the manufacturer had failed to repair the vehicle in a reasonable amount of time. The manufacturer was not notified of the failure.
UPDATE TO ODI #XXX- 2019 Ford Flex, VIN [XXX], recall 24V951 (Ford 24S75), rearview camera. Camera failed XXX: in reverse the screen turns blue, image flickers off. Still failing. Presented XXX (R.O. #XXX): no repair, no finding. XXX [XXX] [XXX] Ford verified in writing (R.O. #XXX, 63,180 mi): camera at fault, DTC C1001, no repair available, bulletin only tentatively planned Dec 2027, released unrepaired at no charge. Timeline: interim letter XXX said parts not available and promised a second letter when the remedy arrived; none arrived. Remedy anticipated XXX was missed; XXX Ford said no approved remedy or timeline; the federal safety agency listing now says XXX. No fix, loaner, interim plan, or firm date in nearly 2 years; [XXX] driver uses car daily, and Ford has not told owners to stop driving. XXX I escalated to Ford executive leadership; only reply was a Sep 10 Investor Relations form letter. Question Ford must answer: [XXX] quoted service camera XXX at $124.37 total, listed with no sales restrictions, and Ford's parts printout shows 339 units in stock. Is the delay truly parts availability or the absence of a certified remedy part? Recalled component is GA8T-19G490-A; state in writing whether GA8Z is itself recalled. Please treat as failure to remedy within reasonable time under 49 U.S.C. 30120. ODI closed investigation PE24030 in Feb 2026 relying on this recall, but the promised remedy still does not exist. Require a firm remedy date or interim replacements for verified failures, a binding remedy schedule with progress reporting, and referral to the XXX consent-order monitor ($165 million penalty, independent third-party oversight). Ford's own letter told owners having difficulty getting a repair in reasonable time to contact the federal safety agency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford Flex. The contact received notification of the federal safety agency Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed a blank image. The message "Camera Not Available" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 50,000.
On Tuesday, October 6, 2026 I drove my car without issue and parked in my garage. I later came out and while getting something out of the passenger side noticed fluid leaking out from under the car. After looking at it I decided it looked like the water pump. When I turned the car on it began making engine sounds (no check engine light has come on). With the sound I decided to have the car towed to a mechanic and was told the water pump failed. I chose to have it towed to another mechanic for a second opinion because of the sound and after testing was discovered that the engine is done for. I received no check engine light notification or any other indication that something was wrong. We have kept up with all maintenance for this vehicle so there’s absolutely no reason the water pump or engine should be failing with under 93,000 miles on it. Since we owe $10,000 on the car still we are forced to make the repair with a new engine putting us in a catastrophic financial situation. Water pumps are a known issue with the flex, but for it to occur at such low mileage is insane and for the engine to have failed without any warning is disgusting. On top of this there was a recall for the backup camera in 2024 that still has not been resolved. Our backup camera is upside down, cuts in and out and is not a clear image. We have been dealing with this since shortly after purchasing the vehicle in 2022. When reversing at night I can’t see because the screen is upside down and fuzzy, and when I try to use my mirrors to reverse I am blinded by the light from the screen in the car. Reversing, especially at night, is a huge liability since the drivers vision is not clear. I’ve contacted ford multiple times for an update on the camera recall and have been told there’s no update at this time. We’re going on 3 years of being notified of this recall with zero resolution. I have uploaded a few pictures (estimate is from initial mechanic). I have videos but they will not upload.
Rearview camera was recalled almost 2 years ago and still no replacement parts available and the rearview camera in my vehicle does have the issue described. Whenever I put my car in reverse 1 of the following happens every time - Blue screen - Black screen - Image upside down - Distorted image with lines through it and upside down - Distorted image with lines through it and rightside up - No image with "Camera unavailable" message
The contact owns a 2019 Ford Flex. The contact received notifications of the federal safety agency Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts for the recall repair were unavailable. The contact stated that while in Reverse (R), the rearview camera displayed an upside-down image, posing a safety hazard while attempting to attach a trailer to haul. A local dealer was contacted and confirmed the failure. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 50,000.
The contact owns a 2019 Ford Flex. The contact received notification of the federal safety agency Campaign Number: 24V951000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while the vehicle was in Reverse (R), the rearview camera displayed a blank or distorted screen. The dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 31,000.
Rear View camera image is upside down / distorted. Looks to be acknowledged by Ford and the federal safety agency as a recall yet Ford Dealers are making me pay to have it fixed.
Compare the 2019 Ford Flex
Other model years
Questions about the 2019 Ford Flex
Is the 2019 Ford Flex reliable?
Owners have filed 263 complaints about the 2019 Ford Flex, 1.9 times a typical Flex model year.
What is the 2019 Ford Flex year score?
The 2019 Ford Flex scores 50 out of 100 (below average). The score compares it with the other model years of the Ford Flex: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2019 Ford Flex?
Driver assistance and stability, with 150 complaints, typically around 50,000 miles. Next is body (60).
How many recalls does the 2019 Ford Flex have?
4 recalls, covering structure, back over prevention and electrical system.
What gas mileage does the 2019 Ford Flex get?
Official estimates for the 2019 Ford Flex range from 17 to 19 mpg combined. The most efficient version (3.5L 6-cyl, FWD) gets 16 city and 23 highway.
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