1) rear camera recall since November 2024, still no action. No rear vision on camera. 2) trim panel on driver door has flown off on highway twice, have area covered with black tape for a year now. I have heard nothing from Ford or dealer. Can't even get through to the dealer's service dept.
2019 Ford Flex visibility problems
12 complaints (5% of all complaints for this car).
- owner complaints
- 12
- of this car's complaints
- 5%
- crashes
- 0
- recalls
- 0
Which part fails
- Sun/moon roof assembly1
At what mileage
Complaints by mileage at the time of the problem.
Ford Flex visibility problems in other years
Related recalls
No recalls on record for this model year.
What 2019 Ford Flex owners say
Most recent owner complaints, unedited.
My rear view mirror display is inverted, constantly. Recall has not been satisfied yet.
Rear view camera inoperative. Safety recall issued Dec of 24 and still no sign of a remedy from Ford. That makes 2 Safety recalls on my vehicle with no fix. The other 25V732 was issued Nov 25. I’ve already had 2 incidents that resulted in minor bumps and scratches in the rear due to loss of the camera. Great feature when you have it working
There has been a recall on this since January '25 but the view on my rearview camera on my 2019 Flex has been upside down for about FIVE years!!!!
I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B-Pillar Trim). Despite the B-pillar trim being already detached (failed component), the dealer refused to document the inspection for recall 25SB8. Furthermore, on Invoice #XXX, they incorrectly documented recall 25SA9 as ‘Only for Mustang’, even though my vehicle is a Ford Flex. This dealer is providing false documentation and refusing to record safety-critical defects on the official OASIS report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford Flex. The contact stated that after it had rained, the front driver’s side footwell filled up with water. The vehicle was taken to the dealer where the mechanic discovered that the drain in the sunroof was clogged. The dealer was aware of the failure and repaired the vehicle. The contact recently stated that the failure had returned and the driver’s and passenger’s side footwells were filled with water. The contact also stated that the headliner had become stained and soaked with water. Additionally, the contact stated that there was a mildew odor inside the vehicle due to the failure. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the federal safety agency to report the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.
Rear view back up camera failed. The repair solution is long overdue.
The vehicle has a panoramic roof with each of the three windows having a roller sunshade. Two of three roller sun shades have failed or are not working causing excessive glare and heat in the vehicle.
When reverse gear is selected: The rear backup camera stop providing rear view. It sometime is a blank screen or reports rear camera is not available. With out the camera working as designed reverse collisions may not be avoided. I did contact the local ford dealer and they advised it was not a warranty issue. No other warning lights display.
2019 Ford Flex Back-up camera view is always upside and sometimes delayed or unavailable when the car is put into reverse. Software updates are current. The camera going out, delayed, and being upside down when backing up is definitely a safety issue. There are no longer wheel guidance lines available. The car is 5 years old and the camera worked for about the first two years. There were no warning signs for the problem. Thought a recall would be issued.
Questions about the 2019 Ford Flex visibility
Does the 2019 Ford Flex have visibility problems?
Owners have filed 12 complaints about the visibility of the 2019 Ford Flex, 5% of all its complaints.
At what mileage do 2019 Ford Flex visibility problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2019 Ford Flex visibility?
There is no recall for this problem on this model year.
Other 2019 Ford Flex problems
Driver assistance 150Body 60Electrical 23Engine 8Suspension 7Steering 3Transmission 3Airbags 2Seat belts 2Tires 1Wheels 1
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