2014 Ford Flex: engine stalls while driving

Filed Feb 20, 2023 · Electrical, Fuel system · CA

We were experiencing an intermittent electrical issue where the vehicle would crank but not start every time. The vehicle was towed to the dealership on two separate occasions and the mechanic was unable to properly test the vehicle and/or recreate the problem. After some further research, I found a recall on slightly older VIN numbers for this model Flex. The recall for the Fuel Pump Control Module: Fuel system, gasoline: Delivery: Fuel pump Recall date 2016-08-24 Recall no. 16V621000 Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump. Recall consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. Recall action: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S31. In addition, I located a forum of owners who were experiencing the same issues. These individuals either replaced the component themselves or had the service performed by a mechanic. https://www.fordflex.net/forums/viewtopic.php?p=212782&sid=6b719ac74855e58a8f26cce53f76b60f#p212782 We are the single owners of this vehicle, and the miles are low at 38,036. I replaced the Fuel Pump Control Module GA8Z-9D370-A several days ago and it started immediately, without exception or issue. I saved the part in case the federal safety agency needs it for any testing. I would urge the consideration of expanding the coverage of recalls to include more VINs since the risk for engine shutdown could cause a crash.

Filed Oct 11, 2022 · Fuel system · WA

Failure of the vehicle to restart and idle. Vehicle began to slow down, wouldn’t hold cruise speed setting, while driving on the highway; after exiting the Interstate in rural Colorado, it stalled completely. Dealer diagnosed a fuel pump control module failed and result is car only starts, short 8 second run, and shuts off. Replacement module solved the issue on my Ford Flex. Some Flex and similar models were issued recall for this item. Ford contacted, our Flex vin number is not on the recall as issued.

Filed Mar 7, 2022 · Fuel system · 104,000 miles · SC

The contact owns a 2014 Ford Flex. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer where it remained. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 104,000.

Filed Nov 14, 2019 · 61,000 miles · CA

Vehicle feels like it's going to stall. The fuel pump was already replaced but the car still putts and almost stalls when driving or while at a stop.

Filed Oct 10, 2019 · Brakes, Electrical · 62,000 miles · CA

Car stall and would not start. Replaced fuel pump and working again but my bin was not listed under the recall from what I can see rodors warped 3 turns. Replaced breaks twice within 10,000 miles.

Filed Aug 12, 2019 · Fuel system · 54,000 miles · CA

When at idle the flex begins to act as if it is going to stall then it does. When I restart it certain electric functions disable. My car is at 54k miles now but we have been having this problem since it was at 32k. I find it extremely coincidental that the same years eco boost engine is having a problem and was issued a recall but not my non eco boost v-6 does not have a recall.

Filed Aug 7, 2019 · Fuel system · 62,098 miles · MA

Vehicle failed to start, cranked continuously but no fuel. Our flex has a normal aspirated engine. Vehicles with the ecoboost or turbo engine have a recall on the fuel pump electric module. I replaced the part myself and the flex started immediately. Fortunately, the vehicle failed in the driveway and not driving down the road full of children. This component should be recalled on either engine option on the flex. There are numerous stories of this component failing on either engine model. It is a $50 fix and I would urge all flex owners to replace this component yourselves if ford will not replace it for you. For less than a tank of fuel, you can replace this component yourself and avoid the possibility of being stranded with a vehicle that stalls out and will not restart or simply fails to start. Had I been aware of this, I would have done this asap. You have no control over where this failure will occur, I.e. On the highway late at night. This component needs to be recalled regardless of the engine. The replacement part is the same for both engines.

Filed Jun 7, 2019 · Fuel system · 103,000 miles · KY

Vehicle has stalled twice while in motion. On city street

Filed Jan 22, 2019 · Fuel system · 42,750 miles · CT

The fuel pump control module failed, which caused the engine to stall and not start. Ford has a recall https://www.edmunds.com/car-news/2013-15-ford-taurus-flex-recalled-for-stalling-risk.html they have told me my vehicle isn't within scope. Why?

Filed Dec 20, 2018 · Fuel system · 55,000 miles · MI

My 2014 ford flex will not start. I came home from work, shut of car. Went out a short time after wards to go out to dinner. Would not start.engine turns over, engine almost starts but doesn't. Fault codes from computer indicate fuel pump control module. Ford has a recall for 2013- 2015 flexes for a potential fuel pump control module failures causing stalling while driving, and engine will not restart. Why is my model not included in the recall?

Filed Nov 20, 2018 · Fuel system · 45,000 miles · CA

Car stalls or won't start.

Filed Nov 4, 2018 · Electrical, Engine · 40,000 miles · IN

Engine has stalled several times while traveling down road. Unexpected loss of power at the same time as engine stall. Also unprompted call to ford vehicle report number while traveling numerous times. Once car is restarted, several codes are lit including trac control and engine light. This has happened 3 times in the last 30 days.