2015 Ford Flex: engine stalls while driving

Filed Oct 8, 2020 · Fuel system · 110,000 miles · IL

Vehicle suddenly shut down causing the vehicle to stall and now won't start. Seems like our vehicle has no power going to the fuel pump. This happened while driving down the road. Vehicle now will not start but does still have lights come on. Acts like its not getting fuel.

Filed Oct 21, 2019 · Fuel system · 54,245 miles · CA

On october 18, 2019, while entering a parking space at the ikea parking lot, my car experience a loss of power, causing the engine to stall. I tried to start it up about 10 times, and nothing happened - it failed to start every time. After about 2 hours of trying, I finally had to have it towed to my house. When I performed a obd-ii system scan, with my scanner, I got a fault code of p0627 (fuel pump a control circuit) I took the car to the ford dealer, and explained the problem. After two hours, they called me and said their tests revealed no fault codes. Based on the issue I described, they said that if I wanted, they can change the fuel pump, but I would have to pay $100 deductible under the extended warranty plan. The think that may fix the issue of stalling, or not starting. My issue is that if the problem is not fixed, it may increase the risk of a crash, at any given time, and without notice. Given the fact that there are other complaints about this same issue, I think that a general recall for this make/mode/year car should be initiated, before someone loses their life over it.

Filed Jun 27, 2019 · Electrical, Fuel system · 45,000 miles · TX

My 2015 ford flex was exhibiting symptoms described in the ford safety recall 16s31. The engine stalled while driving with no warning 5 times over the past two years of ownership with the most recent occurring on 6/20/2019 at 8:15 am. Each incident was at different speeds (30 - 70mph) but no warning prefaced the stall and you had to cut the power off and turn it back on for the car to start again. Two of the stalls were during turning operations while others were while driving straight. On other occasions the engine did not start via remote start, however no dates recorded. This recall, that describes the exact symptoms, states that it does not cover my vehicle because I have a different engine. However, the part in the recall is the fuel pump control module. My 2015 ford flex had the fuel pump control module aa8a-9d412-ca with the supplier part number 2177806-5e. As per the recall, this is a part that needs to be replaced. I just had the dealer replace it with the new part aa8z-9d370-b, service history below: we have taken the vehicle to two separate ford dealerships over the past year due to this issue. Neither dealership recognized this issue because our VIN number wasn't on the list of vins provided by ford. I paid for the repair recommend in safety recall 16s31 out of pocket so that my vehicle will be safe to drive again. The first dealership replaced the throttle body and charged us for it. After the issue occurred again, the second dealership again replaced the throttle body since the throttle body was still under warranty from the first repair. It appears the recall does not cover all of the affected vehicles. There are other ford flex that have these faulty parts.

Filed Jan 9, 2019 · Fuel system · 45,000 miles · AZ

Our 2015 ford flex recently died when we were driving in traffic, with no warning when we were driving with our 2 young children. The ford flex only has ~45k miles on it and has been serviced regularly. Turns out it is bad part (fuel pump electric module (pem)) that is recalled by ford in the 2015 flex. The recall was started in 2016 and our flex died in 2018. I was told by the dealer and later by ford service that our car is not covered because the VIN is not included in the recall. So while some 2015 ford flexs' had this exact part covered under warranty ours was not. We had to have it towed into the dealer, san tan ford in gilbert az, and then pay them about $400 for the repair. The dealer was great but it is not right ford does not cover this part on our particular car since it is exactly the make, model, year and part that is covered under the warranty. Below is a copy of the recall from the website. Summary: ford motor company (ford) is recalling certain model year 2013-2015 ford taurus, ford flex, lincoln mks and lincoln mkt vehicles equipped with 3.5l gtdi ecoboost engines and 2013-2015 ford taurus police interceptor vehicles. A component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump. Consequence: a loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Filed Oct 1, 2018 · Fuel system · 28,500 miles · IN

I was traveling westbound on interstate 265 at approximately 4 a.m. Sunday morning september 30th. The vehicle stalled out and came to a complete stop on the interstate. A wrench light was shown on the dash and the vehicle would not move forward. The incident was caused by a safety bulletin number 17 b28. Luckily I was about the only one on the road at that hour, because I am certain that had this happened in rush hour traffic there would have been an accident.

Filed Mar 29, 2017 · Fuel system · 9,600 miles · WA

Our car has stalled on us 4 times, all while in traffic. 1st time at night on a residental street moving forward, 2nd and 3rd time while on a 40 MPH road in heavy traffic, 4th time while going through an intersection on a main road moving forward. Each time vehicle has had a 1/2 tank or more of gas. Vehicle acts as though it has ran out of gas. Light on the dash comes on with a wrench symbol saying to check manual. Vehicle has been brought into westlie ford in washougal, wa 2 times with no resolution. The computer is showing no issue, so nothing has been repaired. Vehicle is unsafe to drive, as this could potentially cause an accident. Had we been on a freeway I have no doubts it would have. Vehicle only has approximately 9800k miles on it and we haven't even owned it a year. I rely heavily on my vehicle, and have had to put out several hundred dollars so far on a rental car.

Filed Sep 16, 2016 · Engine · 8,200 miles · NC

Tl* the contact owns a 2015 ford flex. While driving approximately 60 MPH, the speed suddenly reduced to 20 MPH and the check engine indicator illuminated. After restarting the vehicle, the failure occurred a second time before stalling. The vehicle was towed to the dealer, but the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was 8,200.

Filed Jun 30, 2016 · Engine, Transmission · 12,752 miles · NC

Regarding the federal safety agency complaint no. 10876758. Had the car at the dealership this morning and nothing was found. They think it is the throttle body but can't repair it without authorization from ford motor company. Service writer said he would call me if and when he got authorization (no idea when that might be). No offer was made to leave car until repairs were made and replace with a loaner. I drove the car back home approximately 25 miles one way. This afternoon I drove it to the grocery store with my wife riding along and upon returning home I was turning across two lanes of oncoming traffic onto the road I live on when the car stalled again. Dealership just called and said ford will not authorize repair without the code showing on the reader. So, on to the next step.