2015 Ford Flex: loss of power steering

9 of the 117 complaints about the 2015 Ford Flex describe loss of power steering.

owner complaints: 9
of this car's complaints: 8%
typical mileage: 96,000
recalls: 0

Is there a fix? 1 service bulletin covers this area of the car. See below

Loss of power steering by model year

2018
1
2016
4
2015
9
2014
27
2013
77
2012
17
2011
29
2010
22
2009
9

What owners say

Filed Jul 14, 2025 · Steering · 130,000 miles · MI

The contact owns a 2015 Ford Flex. The contact state that while driving on two occasions at undisclosed speeds, the vehicle lost power steering functionality and the steering wheel became very stiff. The "Power Steering Assist Fault" message was displayed. During the first failure, the contact pulled over to the side of the road and the vehicle was towed to a dealer; however, failure was no duplicated. The contact stated that during the second failure, the vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

Filed Aug 29, 2024 · Steering · 183,000 miles · GA

The contact owns a 2015 Ford Flex. The contact stated while driving 45 MPH, the message "Steering Assist Loss - Service Now" was displayed. The contact stated that the vehicle lost power steering functionality while driving 20 minutes later. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for diagnosing testing. Additionally, the manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 183,000.

Filed Mar 12, 2024 · Steering · CA

On [XXX] I was driving on the freeway when suddenly my car dash warning appeared “ no power steering assist, pull over safely. The power steering completely stopped working- on [XXX], took to Ford Dealership where it was confirmed with code U300:49 48. The steering gear was replaced . The car stopped functioning while driving on freeway and was dangerous to try to control and get to safety, car was not able to stay in lane due to no steering control whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 17, 2022 · Steering · ND

My power steering failed with out warning while turning off of an off ramp. I have had the car repaired it needed and entire steering rack. It only had 60,000 miles on it at the time. I almost wiped out bad. It was all I had to continue to drive it to a safe place.

Filed Aug 9, 2021 · Steering · NV

A Ford Lincoln dealer installed a new Battery Cable Assembly (Part DA8Z*14300*BA) in my 2015 Ford Flex on 8/5/2021. After 20 miles of driving in two trips the power steering failed at the start of a third trip on 8/6/2021. I struggled to get the vehicle to a parking lot and turned it off. The yellow image of a car skidding had appeared on the information display. I turned the vehicle back on and the steering operated as normal. I drove the vehicle again on 8/8/2021 and it operated as normal. It is necessary for Ford to inform all owners of this issue as it could result in an accident if a driver is not aware of the potential for a power steering failure.

Filed Jul 6, 2021 · Steering · 96,000 miles · MA

The contact owns a 2015 Ford Flex. The contact stated while driving 25 mph, the power steering failed not allowing the contact to steer the vehicle. The contact stated that the power steering assist warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the power steering assist needing to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had been informed of the failure and referred the contact to the federal safety agency for assistance. The failure mileage was approximately 96,000.

Filed May 3, 2021 · Steering · 19,000 miles · FL

The power steering system reverts to manual steering mode due to the power steering control module (pscm) detecting a motor position sensor fault. In manual steering mode there is still a mechanical linkage between the steering wheel and the road wheels, allowing steering control to be maintained. When this condition occurs, a message displays in the instrument cluster message center and a chime sounds to inform the driver. Loss of power steering assist requires greater steering effort, especially at lower speeds, which may increase the risk of accident. This has occurred on three occasions. Also see ford recall 15s18.

Filed Jul 11, 2020 · Driver assistance, Steering · 42,874 miles · TX

My car ford flex 2015 limited awd (made in canada) and its out of warranty yesterday only without any warning I used my car at morning normally and no issue I stoped at supermarket the back to car and start the engine and I see message alert " steering assist malfunction service required" and the steering became very heavy too much power need to move it right or to left ..then after that one warning message came " service advancetrac"

Filed Jul 28, 2017 · Steering · 73,000 miles · MI

My power steering failure indicator came on (while I was driving), indicating a need for immediate service. Upon testing, it was determined that the steering gear was faulty...on a 2015 vehicle!! This could have caused an accident if the gear failed while I was driving. I would not expect such a failure in a 2015 vehicle. It looks like previous ford models have been recalled due to a similar issue. I think there must be a design or manufacturing flaw. Given that this is related to steering and creates a high risk of injury in the event of an accident, I recommend that this be fully investigated.