2013-2018 Ford Flex, Ford Taurus and others recall: rear

Ford Motor Company reported this safety recall on February 10, 2020. It covers about 211,207 vehicles.

vehicles affected: 211,207
reported: Feb 10, 2020
owners notified: Oct 28, 2020
related complaints: 156

Suspension: rear

What is wrong: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332 or Lincoln customer service at 1‑800‑521‑4140. Ford's number for this recall is 20S04.

Recall number 20V072000

Affected vehicles

Ford Flex 2013-2018 2013 2014 2015 2016 2017 2018
Ford Taurus 2013-2018 2013 2014 2015 2016 2017 2018
Lincoln MKT 2013-2018 2013 2014 2015 2016 2017 2018

Owner complaints about the same problem

Owners of these vehicles have filed 156 complaints about suspension problems.

2015 Ford Flex 2016 Ford Flex 2017 Ford Flex 2018 Ford Flex 2015 Ford Taurus 2016 Ford Taurus 2017 Ford Taurus 2018 Ford Taurus 2015 Lincoln MKT 2016 Lincoln MKT 2017 Lincoln MKT 2018 Lincoln MKT

Questions about recall 20V072000

Is there a recall on the 2013-2018 Ford Flex, Ford Taurus and others rear?

Yes. Recall 20V072000, reported on February 10, 2020, covers about 211,207 vehicles.

What is the fix for recall 20V072000?

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332 or Lincoln customer service at 1‑800‑521‑4140. Ford's number for this recall is 20S04.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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