I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.
2014 Ford Flex steering problems
66 complaints (27% of all complaints for this car). Typical mileage when it fails: 80,000.
- owner complaints
- 66
- of this car's complaints
- 27%
- typical mileage
- 80,000
- crashes
- 0
- recalls
- 0
Which part fails
- Steering wheel/handle bar1
- Electric power assist system1
At what mileage
Complaints by mileage at the time of the problem.
Ford Flex steering problems in other years
Specific symptoms reported on the 2014 Ford Flex steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2014 Ford Flex owners say
Most recent owner complaints, unedited.
Auto “steering assist failure” occurred, very difficult to steer, very dangerous and could have caused wreak if actively driving when it failed. Dash light indicates steering assist failure. Appears this is an ungoing problem with ford flex vehicles since 2010 I do not see recall for my 2014 flex but same issues had recalls for flex up to 2013. I am reporting due that I believe this is a very serious issue on ford flex vehicles and has great potential to cause severe accident if occurring while driving. I believe there should be recalls for this issue requiring Ford to repair the safety risk.
Without warning, the vehicle's power steering stopped working in an intersection while turning. The hazard lights came on automatically and I used my full body strength to steer the car out of the intersection. Inspection showed a computer module failure within the steering rack. Because the computer module is built into the steering rack, the whole steering rack needed to be replaced. This was a critical repair and cost over $3500.
The power steering system failed and requires brute force to turn the wheel. The software system was reflashed but this did not fix the problem. There was a recall for this issue from 2011-2013, but not for our year. There is not a warning light on.
I have a 2014 Ford Flex. My axle shaft came undone while driving. My Ford flex was manufactured 07 of 13 my mechanic said that there's a recall for your front axle shaft on the passenger side and it falls within the guidelines of the affected vehicles but Ford says that it's not covered. My vin was never added to the recall and it’s the same exact issue that the others had for that year.
Driving along and all of a sudden steering will be very difficult to turn - and there is play in the steering wheel. Not being able to turn safely, puts my family at risk. There are no warning lights or alarms that have shown up.
The contact owns a 2014 Ford Flex. The contact stated that while driving at various speeds; the vehicle lost automotive power and the steering wheel was pulling to the left and was difficult to turn in either direction. No warning light was illuminated. An appointment with the local independent dealer was scheduled to inspect the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the Year, Make, and Model being outside the selected VIN range. Upon further investigation, the contact related the failure to an unidentified the federal safety agency Campaign; however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 130,400.
2 times now within 6 months my power steering has gone out. This is not power steering that makes it hard to steer. This is power steering going out which locks the steering wheel and leaves it impossible to steer the car. Fortunately I have been at home when this has happened and not on the road. I have managed to get it back after restarting the car several times, but I did not want to chance it. The first time I had it repaired at the dealer and thought it would no longer be an issue. I was so surprised and scared that it happened again. I was planning a long distance trip next week. I am so glad it didn't happen on the road. I paid just under 1000 dollars last time and thought it was fixed. The dealer said it is a different code this time and it will now be 3500 to fix the power assist failure. I looked online and I see others with Fords have this issue. My vehicle type was recalled for 2011-2013, but not my year - 2014. I am hoping you will look at this see there are safey issues. Thank you.
I was pulling out of my work parking lot and my power steering cut out completely. A warning came up on my dash saying something along the lines of steering assist system fault. I was able to get it back into the parking lot but had to really force the steering wheel. After turning the flex off and back on again everything worked fine. I was very fortunate to be driving at low speed at the time. Most of my driving is on a highway or the turnpike and could have been extremely dangerous. I had a shop look everything over and they weren't able to find any issues which has be constantly concerned that it could happen again at any time.
The contact owns a 2014 Ford Flex. The contact stated that while driving approximately 35 MPH and making a right turn, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the steering rack was faulty and needed to be replaced and programmed. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 182,438.
Questions about the 2014 Ford Flex steering
Does the 2014 Ford Flex have steering problems?
Owners have filed 66 complaints about the steering of the 2014 Ford Flex, 27% of all its complaints, more than any other problem.
At what mileage do 2014 Ford Flex steering problems start?
The typical (median) mileage in owner complaints is 80,000 miles.
Was there a recall on the 2014 Ford Flex steering?
There is no recall for this problem on this model year.
What year does the Ford Flex have bad steering?
The Ford Flex model years with the most steering complaints are 2013 (150 complaints), 2014 (66 complaints) and 2011 (57 complaints).
Other 2014 Ford Flex problems
Electrical 57Fuel system 50Engine 27Suspension 26Driver assistance 13Body 12Transmission 10Seat belts 8Visibility 7Brakes 6Airbags 4Locks 4Lights 2Seats 2Wheels 2
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