2010 Lincoln MKT: loss of power steering

Filed Feb 25, 2023 · Steering · FL

I was driving home from work thru a construction area and all of a sudden my power steering/collision warning came on and the signal with the slippery tire car symbol. My power steering went out i almost hit a concrete wall but was able to steer car in development off main road Power steering out and will not operate. Says no recalls on 2010 but online same issue with 2012 and has recall im lucky i was seriously hurt or killed. Shooken up in Florida

Filed Oct 29, 2020 · Steering · 97,000 miles · MA

Tl* the contact owns a 2010 lincoln mkt. The contact stated that while reversing out of the driveway, the power steering failed and steering wheel locked. The vehicle was turned off and restarted several times before returning to normal operation. The power steering assist warning light illuminated after the vehicle was re-started and the steering remained in the locked position. The contact again attempted to turn off and restart the vehicle however, the vehicle failed to restart. Gervais lincoln, inc (24 reiss ave, lowell, ma 01851, (978) 454-5696) was contacted and the contact was informed that the VIN was not subjected to a recall. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the failure and the contact was referred to the federal safety agency. The approximate failure mileage was 97,000.

Filed Aug 7, 2020 · Steering · 150,000 miles · GA

Tl* the contact owns a 2010 lincoln mkt. The contact stated while driving 10 MPH, when the power steering assist warning light was illuminated and the steering wheel became difficult to turn. The contact stated he was able to park on the side of the road. The vehicle was not drivable. The vehicle was towed to local dealer mall of georgia ford located at 4525 nelson brogdon blvd, buford, ga 30518, (678) 515-9339, where it was diagnosed with needing steering module to be replaced. The vehicle had not been repaired as of yet. Upon infestation, the contact associated the failure with the federal safety agency campaign number: 15v340000 (steering), however the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 150,000.

Filed Feb 20, 2020 · Steering · 93,000 miles · AZ

The power steering cuts out while vehicle is in motion. Error message states power steering assist failure, typically during a hard turn at low speed such as in or out of a parking spot. 15v340000 recall is for the next model year and the dealer and manufacturer have stated this vehicle cannot be fixed under that recall.

Filed Aug 18, 2019 · Steering · 83,000 miles · NV

Upon starting the car the power steering failed and a message appeared saying steering malfunction.two days later it happened again and very nearly caused a crash.

Filed Aug 1, 2019 · Steering · 136,000 miles · OK

Periodically getting "power steering assist fault" and the epas electric power steering quits working. Apparently there was a recall for this exact issue, but it only included 2011-2012 lincoln mkt/mks and ford flex when it should have also included 2010 models. So far it has only happened when the vehicle is first started (stationary) and we've been able to get it to work again by shutting off the vehicle and restarting.

Filed Jul 12, 2019 · Steering · 184,000 miles · MS

Tl* the contact owns a 2010 lincoln mkt. The contact stated that the eps warning indicator flashed regarding a power steering assist failure. The vehicle was not included in the federal safety agency campaign number: 15v340000 (steering); however, the 2011 models were included. The contact stated that the vehicle exhibited the same failure as the recall campaign. The vehicle was not diagnosed by a dealer. Cannon ford-lincoln of starkville (12249 ms-182, starkville, ms 39759, (662) 323-1900) was contacted and a diagnostic appointment was scheduled for july 16, 2019. An independent mechanic diagnosed that there was a power steering electrical unit failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 184,000. *bf

Filed Jun 21, 2018 · Steering · 130,000 miles · UT

"power steering assist fault" light comes on and power steering locks up or becomes very difficult to steer. I barely avoided an accident. I had to stop the car in traffic because I couldn't steer the car. I found I could barely steer the car with great effort and was able to drive car to side of road. This very same issue appears to be across many ford/lincoln 2010-2013 models. There was a recall for apparently the exact issue in 2015 (included 2011-2013 lincoln mkt) but not the 2010 which I have. My car is experiencing the exact issue. A quick research online shows that this problem is experienced by many ford/lincoln cars sharing the same "electronic power steering assist" system. This is a very serious and dangerous issue! The steering of the car itself become locked and nearly inoperable while driving. Apparently the federal safety agency is already looking at this very issue (see here: https://www.detroitnews.com/story/business/autos/ford/2016/10/03/fusion-edge-the federal safety agency-investigation/91473188/). The federal safety agency needs to know that the issue is common to the "electronic steering assist system" not only in the "fusion" or "edge" but across many ford/lincoln models including the lincoln mkt. The specific ford/lincoln part is a "trw gen 1 epas" module. This same module is used on many ford/lincoln cars. Only some of the cars containing the "trw gen 1 epas" module were part of past recalls. All ford/lincoln models containing the "trw gen 1 epas" module should be recalled/repaired before someone gets killed.

Filed Jun 2, 2016 · Steering · 77,000 miles · MN

Sudden loss of steering assist. Messages appeared to "service advancetrack" and "service steering". Two incidences within 3 days. Both times the vehicle was in motion, once on an exit ramp and once on a state highway. Near loss of control due to the extremely difficult manual steering mode that resulted. Very unnerving and dangerous to suddenly lose steering while on the highway. Fortunately I was strong enough to maintain vehicle control. My wife may not have been so fortunate.

Filed Feb 22, 2016 · Steering · 57,574 miles · NH

Expand recall 15v340000 & 15s18 (loss of steering) this is the 2nd complaint filed in less than 2 months for this 2010 mkt. The 1st was on 12-24-15 in which a complaint was made on this site and is viewable, but have not received any feedback as of yet. Lincoln covered the first repair in which they discounted my findings of the steering recall when I presented them with it. So they diagnosed it and confirmed loss of steering due to a failed steering angle module sensor and a software upgrade at a cost of $400. Well, here I am again with the same exact problem, loss of steering going around a corner on 2-12-16. Again, luckily there was nobody around and it happened at night because I ended up on the other side of the road doing 25-30mph. Also the warning lights on the dash started to flash- "service power steering now" & "service advancetrac". This is obviously the same problem that the other years have and are listed by VIN under the recall but ford/lincoln refuses to accept responsibility and it will unfortunately take someone to get injured or killed for them to do so. This time around the diagnosis is the steering assembly, recalled on other years, (ca5z3504a) needs to be replaced at a cost of $2300 originally, reduced to $2000 after arguing with and going back and forth with lincoln for days, and they will cover $1500 of that and we are stuck with the balance. I am filing a second complaint more towards the safety issue than the $500 we have to pay. There has to be other people out there with different years not covered under the recall and I am reaching out to them. Other vehicles included in this recall are ford fusion, taurus, flex, mercury milan and lincoln mkt, mks and mkz. I am hoping someone looks into this closer and other people file complaints.

Filed Dec 25, 2015 · Steering · 56,538 miles · NH

2010 lincoln mkt- we were traveling home on christmas eve 2015 in goffstown, nh when suddenly out of nowhere as we were turning a corner the steering wheel tightened up and just about locked into place in the turn. We had just got off the highway returning from my in-laws from 40 miles away. Luckily there was nobody in that intersection because I was clearly on the wrong side of the road after this happened and nearly missed going into the ditch. The time of day was also a blessing in disguise because it was just about midnight and we were almost home so the kids could open some gifts. I looked down at the dashboard and the service power steering/service traction control light was flashing. A bit late to say the least. We stopped on the side of the road after correcting the steering wheel with 2 hands and sat for a minute. Another blessing was we were less than a mile to home when this actually happened and being the time of day, we decided to continue on very slowly driving with absolutely no power steering and 2 hands gripped to the wheel. I am a truck driver/equipment operator by trade and have always taught myself to expect the unexpected which this was. My wife was going to drive home originally and I said I would and I am so glad I did because this may have had a different outcome especially if it happened at another time and place. The car is in our driveway as I make this complaint on christmas day and will be being towed to a dealer tomorrow. After doing some research online, I came across the other complaints with different years covered and now know there is a problem with other years and models with the pscm (power steering control module). Ford has a current recall (15s18) with the same problem listed. I am hoping that the investigation reopens a new recall for expanded years of these mkt models and possibly others before someone gets killed.