The contact owns a 2012 Lincoln MKT. The contact stated while attempting to start the vehicle, the message "Power Steering Assist Fault" was displayed, the Service Advancetrac warning light was illuminated, and the steering wheel seized. The vehicle was taken to an unknown dealer, where it was diagnosed with steering rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The contact was informed that the repair would be covered under the federal safety agency Campaign Number: 15V340000(Steering); however, the contact was later informed that the recall had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer scheduled an appointment with the dealer on the contact's behalf; however, the dealer declined to perform the repair. The contact was informed that the repair was at the dealer's discretion because the recall had expired. The vehicle was not repaired. The failure mileage was approximately 200,000.
Lincoln MKT steering lock-up problems
13 of the 299 owner complaints about the Lincoln MKT describe steering wheel locks up, most of them for the 2013 model year.
- owner complaints
- 13
- worst model year
- 2013
- typical mileage
- 130,150
By model year
- 20151
- 20142
- 20135
- 20121
- 20111
- 20103
Often reported together
What owners say
There is a recall for this on different VIN for this year and car, but not this VIN. The electric power steering locks up unable to move when you hit a bump or try to turn into somewhere or just changing lanes. This has led to almost constant accidents happening. This has been inspected by an independent service center and confirmed this is related to the recall.
driving at 15mph, steering locked and was very difficult to get out of traffic. power steering assist fault came on AFTER the failing. attempted to restart the car several times , power steering never re-engaged
The contact owns a 2013 Lincoln MKT. The contact stated while exiting out of a parking spot, the steering wheel locked up and would not turn. The power steering fault warning light was illuminated. The contact shifted the vehicle into PARK and restarted the vehicle for the power steering functionality to return. The contact called a local dealer and was informed that the failure might be related to the federal safety agency Campaign Number: 15V340000 (Steering) however, the vehicle was not included in the recall. The contact was informed that there would be an out-of-pocket cost to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.
Just like all the other cars made by ford on their platform the power steering locked up while driving. Cause a near fatal accident.
Tl* the contact owns a 2010 lincoln mkt. The contact stated that while reversing out of the driveway, the power steering failed and steering wheel locked. The vehicle was turned off and restarted several times before returning to normal operation. The power steering assist warning light illuminated after the vehicle was re-started and the steering remained in the locked position. The contact again attempted to turn off and restart the vehicle however, the vehicle failed to restart. Gervais lincoln, inc (24 reiss ave, lowell, ma 01851, (978) 454-5696) was contacted and the contact was informed that the VIN was not subjected to a recall. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the failure and the contact was referred to the federal safety agency. The approximate failure mileage was 97,000.
Tl* the contact owns a 2013 lincoln mkt. The contact stated that the steering locked up while driving and the vehicle lost control and ran into a sign. The sign was on the other side of the road. The front bumper was torn off, the fender was bent and the rearview on the driver's side was also torn off. There were no injuries. The contact not sure if a police report was filed. The vehicle was towed to the contact's home and then taken to the dealer deacon jones ford (3301 mclain st, goldsboro, nc 27534 919‑736‑3387) they said the steering gear assembly had to replaced at a cost of $2,300.. The manufacturer stated that there was no recall for that issue and referred him to the federal safety agency. The failure mileage was 119,000.
Tl* the contact owns a 2013 lincoln mkt. While the vehicle was in the park position, the contact attempted to start it and reverse out of the parking lot. However, the power steering assist faulty warning indicator illuminated and the steering wheel seized. The vehicle was towed to an independent mechanic who diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired and the failure recurred. Maplecrest ford lincoln of union (2800 springfield ave, suite 1, vauxhall, nj 07088) was contacted to schedule a second diagnostic appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,504.
Tl* the contact owns a 2013 lincoln mkt. While driving approximately 25 MPH, the power steering assist warning indicator illuminated and the steering seized. The vehicle was not diagnosed or repaired. Hempstead ford (located at 301 n franklin st, hempstead, ny 11550, (516) 483-7200) was contacted by phone and notified of the failure. The vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 215,090.
Tl* the contact owns a 2011 lincoln mkt. While driving 70 MPH, the power steering seized without warning and the vehicle became difficult to maneuver. The vehicle was towed to leith lincoln (located at 7900 capital blvd, raleigh, nc 27616, (919) 872-9500) where it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 15340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 131,500.
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
- Risk
- If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S18.
Recall number 15V340000 · Recall details
Questions about the Lincoln MKT steering lock-up
Which Lincoln MKT years have steering wheel locks up problems?
The model years with the most reports are 2013 (5 complaints), 2010 (3 complaints) and 2014 (2 complaints).
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