2011-2013 Ford Flex, Ford Fusion and others recall: electric power assist system
Ford Motor Company reported this safety recall on June 2, 2015. It covers about 393,623 vehicles.
- vehicles affected
- 393,623
- reported
- Jun 2, 2015
- owners notified
- Jul 21, 2015
- related complaints
- 3,751
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
- Risk
- If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S18.
Recall number 15V340000
Affected vehicles
- Ford Flex 2011-2013 201120122013
- Ford Fusion 2011-2012 20112012
- Ford Taurus 2011-2013 201120122013
- Lincoln MKS 2011-2013 201120122013
- Lincoln MKT 2011-2013 201120122013
- Lincoln MKZ 2011-2012 20112012
- Mercury Milan 2011 2011
Owner complaints about the same problem
Owners of these vehicles have filed 3,751 complaints about steering problems.
2011 Ford Flex2012 Ford Flex2013 Ford Flex2011 Ford Fusion2012 Ford Fusion2011 Ford Taurus2012 Ford Taurus2013 Ford Taurus2011 Lincoln MKS2013 Lincoln MKS2011 Lincoln MKT
Questions about recall 15V340000
Is there a recall on the 2011-2013 Ford Flex, Ford Fusion and others electric power assist system?
Yes. Recall 15V340000, reported on June 2, 2015, covers about 393,623 vehicles.
What is the fix for recall 15V340000?
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S18.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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