2013 Ford Flex steering problems

Filed Nov 5, 2026 · Steering · CA

The power steering system went out, the dealer told me that the failure is the exact issue that other cars of the same year make and model were recalled for. However this specific vin was not included. We were driving, pulled into a parking spot and while idling the error message came on the screen about the power steering assist fault and service advance trac. At that point we could no longer drive and had it towed to the dealer.

Filed Apr 21, 2026 · Steering · 140,000 miles · MA

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering fault warning light illuminated. The vehicle was restarted; however, the failure reoccurred, and the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the steering rack and steering angle and torque sensors had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 140,000.

Filed Dec 22, 2025 · Steering · FL

While driving, the power steering warning light illuminated and steering assist was lost. The steering became extremely hard, especially at low speeds. The vehicle makes grinding/whining noises when turning, and the car vibrates while in Drive. This creates a serious safety concern, especially during turns and parking maneuvers. Issue appears to be electric power steering (EPAS) failure.

Filed Dec 2, 2025 · Electrical, Steering · CA

Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It locked up while driving. I could have got into a head on collision/accident becasue the road turns. Yes, I reported it to Ford and they told me my flex did not have a recall despite the ford website stating that some 2013 ford flex are affected. The description of 15s18 sterring recall matches my same issue and it poses a serious safety hazard. Yes, i took it to a mechanic at an auto shop and her is telling me that he can't fix recalls. At the time of the accident, i got No pre warning just the message that states: "Steering Lock Malfunction Service Now: The steering lock system has detected a condition that requires service." This happened on or around 11/23/25. I am requesting that Ford pay for my power steering to be fixed.

Filed Oct 7, 2025 · Lights, Steering · 131,785 miles · CA

The contact owns a 2013 Ford Flex. The contact recently purchased the vehicle. When the vehicle was purchased, the dealer informed the contact that the vehicle had a failure with the steering wheel. The contact stated that while driving at various speeds, the steering wheel was difficult to maneuver. The message "Service Advancetrac" was displayed on the instrument panel, and an unknown message about the steering was displayed. In addition, while in reverse(R), the contact used force to turn the steering wheel. Most recently, the contact stated that when the turn signal lever was activated, the turn signal lever failed to stay down as intended. The contact had to hold the turn signal lever down to signal a right or left turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer related the failure to the federal safety agency Campaign Number: 15V340000 (STEERING). However, the VIN was not included in the recall. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was 131,785.

Filed Sep 9, 2025 · Steering · 213,300 miles · KS

The contact owns a 2013 Ford Flex. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" and "Service Advancetrac" messages were displayed. The contact stated that the power steering assist had failed to operate as needed and excessive force was needed to steer the vehicle. The contact also stated that the turn signals failed to operate as needed. The vehicle was taken to an independent mechanic, but the mechanic was not equipped with the tools to repair the vehicle. The vehicle was not repaired. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 213,300.

Filed Aug 26, 2025 · Steering · 125,000 miles · MI

The contact owns a 2013 Ford Flex. The contact stated that while attempting to reverse, the vehicle lost power steering functionality, and the steering wheel became difficult to maneuver. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that the failure occurred two to three times per week. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 125,000.

Filed Aug 11, 2025 · Steering · MI

The steering failed while driving. Steering assist was shut down and almost impossible to turn the wheel.

Filed Jul 27, 2025 · Steering · TN

My 2013 ford flex only has 109,600 miles on it. The car is currently at the mechanic shop. The problem I am having is with the power steering assist. Several times in the last three weeks, when I am reversing out of a parking spot suddenly the power assist warning comes on and the car is uncontrollable. I have had to tow it twice. I am not strong enough to maneuver the car when it locks up like that. There was no other warning until I made the attempt to back up then a warning message came on. The mechanic was not able to duplicate the problem . He made some other repairs to the wheel hub bearings, so when I picked up my car and it drove fine for a couple of days, I thought it was fixed. But it froze up again under the same conditions--trying to back out of a parking spot. I took it back to the mechanic and once again they were not able to duplicate the problem, but he said there was a record of the warnings in the system. My safety as well as the safety of other drivers is at risk, because if this goes out while in transit, I will not be able to control the car. I enjoy my flex, but the repairs have been so much lately. One of the recent repairs was the emergency brake costing 1,200. The wheel hub bearings were 1,400 and now this power steering assist repair is estimated to be quite pricey. I am partially handicapped, retired and living on a very limited income. These expenses are outrageous for such a nice car with such low mileage. Does this model have issues? I keep up the maintenance and the oil changes and whatever else needs to be done, but these expenses are hitting all at once and putting me in debt. Is there a possibility that there is a glitch in the mechanical system? I looked up recalls and it does say that there was a recall on the power steering assist. I am contacting to verify that information. Please confirm for me so I know how to proceed. Thank you very much.

Filed Jul 20, 2025 · Steering · IL

My electric power steering went out while driving. Everywhere online says the 2013 flex has a recall for this but when I enter my vin it says no recall. There has been several claims of this on my model year and accidents and dangers reported. I want to know my my vehicle isn’t showing up for the recall when it’s never been replaced by ford so it should be replaced by Ford.