What component or system failed or malfunctioned, and is it available for inspection upon request? INTERNAL WATER PUMP/ TIMING CHAINS/ VVT SOLENOIDS/ CAM PHASERS/ CAM SENSORS/ RELATED SEALS How was your safety or the safety of others put at risk? ENGINE FAILURE - SUDDEN STOP OF VEHICLE Has the problem been reproduced or confirmed by a dealer or independent service center? YES, IS AWARE AND HAS ACKNOWLEDGED VIA SERVICE AND TECH BULLETINS THAT THIS IS A KNOWN AND REPEATED ISSUE. ISSUE IS KNOWN AND COMMON WITH ALL 3.7L AND 3.5L FORD ENGINES. MANUFACTURER HAS HAD PETTY AND CLASS ACTION SUITS RELATED TO THIS FAILURE AND IS NOT TAKING ANY ACTION TO REMEDY ASIDE FROM A "EXTENDED WARRANTY" FOR CERTIAN COUNTRIES BUT SAID WARRANTY DOES NOT HELP THOSE WHO PURCHASED VEHICLES USED AND HAVE NO VEHICLE HISTORY TO SEE IF THE "SERVICE INTERVALS" WERE MET LEAVING THOUSANDS OF OWNERS WITH REPAIR BILLS THAT COST AT MINIMUM OVER FOUR THOUSAND DOLLARS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES. MULTIPLE TECHNICIANS ON MY VEHICLE AD WELL AS THOUSANDS OF COMPLAINTS ACROSS THE WORLD. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO LAMPS. ONLY POSSIBLE WAY YOU CAN EVEN TELL IS BY THE TIME ITS TOO LATE AND THE COOLANT AND OIL MIX RESULTING IN MILKY LIKE MIXTURE ON DIPSTICK OR IN OIL PAN OR ENGINE FAILURE.
2013 Ford Flex transmission problems
11 complaints (2% of all complaints for this car). Typical mileage when it fails: 67,000. 1 crash reported.
- owner complaints
- 11
- of this car's complaints
- 2%
- typical mileage
- 67,000
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Ford Flex transmission problems in other years
Specific symptoms reported on the 2013 Ford Flex transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Power train: axle assembly: axle shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
- Risk
- If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
- Remedy
- Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S10.
Recall number 14V393000 · Recall details
What 2013 Ford Flex owners say
Most recent owner complaints, unedited.
Steering locked up lower control arm snapped at the ball joint where it's connected to cv axel. Sent my car into the rails and nearly.killed me and my passenger.
Wrench light came on and car felt like it was losing power and began to shake. I pulled over and it went dead.
Tl* the contact owns a 2013 ford flex. The contact stated that while driving at low speeds in traffic and approaching a hill, the vehicle accelerated independently without warning. The contact to depressed the brake pedal which failed to engaged properly. The vehicle loss motive power and decelerated. The contact pulled over to the shoulder, pumped the brake pedal bringing the vehicle to a stop. The vehicle was turned off and restarted and operated as designed. The contact stated that on several occasions the vehicle failed to start-up. Additionally, the back over prevention camera failed to illuminate while in reverse. The contact stated that there were unknown electrical failures on the inside and outside of the cabin of the vehicle. The vehicle was towed to crest ford of niantic (218 flanders rd, niantic, ct 06357, (860) 739-5403) to be diagnosed however, the mechanic was unable to duplicate the failure. The fuel sensor and acl modulator were repaired however, the failure recurred. The manufacturer was notified by email. The failure mileage was approximately 67,000.
Tl* the contact owns a 2013 ford flex. While driving 55 MPH, the vehicle decelerated on its own and the wrench warning icon illuminated. The contact mentioned that the vehicle would not accelerate when the accelerator pedal was depressed. The vehicle was towed to gary smith ford (1 beal pkwy nw, fort walton beach, fl 32548, (888) 814-7437) where the throttle body was replaced and the PCM was updated. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 50,122. .*bf
There is currently an issue with our ecoboost v6 turbo charger. There is a old drain tube leak that has been identified through ford and is a fire safety issue. This issue has been recalled for the 2014 and 2015 ford flex which is identical parts as our vehicle but never recalled. Would like to see this get recalled before harm is had. This is an ongoing leak that has gotten worse over time.
As I'm driving the check engine light turns on and it slows down my car to two miles per hour once I turn it back off and back on it starts working again but as soon as I drive for a couple of miles or not even a couple of minutes the light comes back on and my car go straight to driving to miles per hour I want to know what could be wrong with this and why is it doing it
Tl* the contact owns a 2013 ford flex. When the vehicle was started, the "driver door ajar" warning indicator illuminated and beeped. When the vehicle was in drive, a "shift to park" warning indicator illuminated and seized until the vehicle was stopped. The failures were not diagnosed. The manufacturer was made aware of the failure and stated that there was no recall. The failure recurred. The failure mileage was 79,000.
My flex ptu system had to be replaced because it fell apart while driving. There was a loud boom then severe grinding when I tried to accelerate. The mechanic said this problem happens so often with ford awd systems that they keep them in stock. I contacted ford directly to complain and find what they were doing about it. I was advised there was nothing they could do and that I should file a complaint with you. The cost to repair my vehicle will be $1500. That is not a minor fix and I believe ford should be doing something about this.
On approximately august 15, 2013 we were driving our son to school when chimes came on stating that our doors were open. We stopped, checked all doors. None were ajar. We continued on driving at which time our son opened the door. Had he not been in a car seat he probably would have fallen out. We were in a residential neighborhood and were only going about 15- 20 MPH. Our chimes continued to go off and still to this day we are having the same problem. We have taken it into the dealership many times and explained the problem. The dealership did tell us that they are aware that there are problems with the sensors but that there haven't been any recalls. They did change one of the sensors for the front passenger door at our own expense, however it has not fixed the problem because it is going off still and now the driver front one is starting as well as a "shift to park" sensor. The doors will not lock and the lights will not turn off inside the car. As far as the transmission problem goes. It will slip into neutral as you are driving. It has happened may times and it is going to cause a serious car accident. You have to stop the car, turn the engine off and restart it in order for it to go back into drive. We have brought this to the dealerships attention however every time we take it into there they say they cant see or find a problem with it. It is very frustrating because we make a car payment every month on a vehicle we don't drive. We have a 2009 flex that we have never had any problems with which is why we purchased a newer one with a lot less miles! Unfortunately we owe more than the car is worth on our 2013 flex otherwise we would have gotten rid of it by now. We hope you will really look into these problems before someone ends up really hurt! We notice there was a recall with similar problems but ours was not included in that supposedly.
Questions about the 2013 Ford Flex transmission
Does the 2013 Ford Flex have transmission problems?
Owners have filed 11 complaints about the transmission of the 2013 Ford Flex, 2% of all its complaints.
At what mileage do 2013 Ford Flex transmission problems start?
The typical (median) mileage in owner complaints is 67,000 miles.
Was there a recall on the 2013 Ford Flex transmission?
Yes, 1 recall: 14V393000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Flex have bad transmission?
The Ford Flex model years with the most transmission complaints are 2009 (23 complaints), 2011 (19 complaints) and 2010 (12 complaints).
Other 2013 Ford Flex problems
Electrical 201Steering 150Fuel system 72Body 69Lights 38Engine 37Driver assistance 30Locks 21Suspension 17Seat belts 12Visibility 9Seats 7Brakes 6Airbags 5Tires 5Wheels 4Acceleration 3
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