2007 Lincoln MKX: sudden loss of power

Filed Mar 3, 2019 · Electrical · 150,000 miles · NY

I am inquiring about why there have been so many issues with the lincoln mkx from year 2007-2009 ignition coils connecting to the PCM or computer and it has never been an recalled issued. I called an this two months ago and made a complaint at the [xxx] number. I was never contacted. I had no issues with my truck then about last march I was on the expressway driving and just lose power. I went to autozone and was told that I had a misfired. I have been to two different auto repair shops tto have this issue addressed and change out the coils and both have advised me that the computer is not reading the coil, which is standard in my type of truck. I am making an appointment at the dealership this week to have my air bag replaced for another recall this is the second one since I have this car. I would like to have this matter addressed and I also would like a return call or email back in return to this complaint. *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 5, 2017 · Engine · 91,000 miles · VA

When we purchased the vehicle from valley cadillac in roanoke va in 2014. We smelled something burning a few days later. We took it back to the dealer who kept it for over a week. They told me that they would have to send it to the ford dealer because they couldn't repair it.I was never was told what the issue was only that it cost upwards of $800. Here we are and I was stranded on i81 because the truck lost power and started vibrating . It was towed to a repair shop and I am mortified at the findings. The coil packs were bad. This is caused by the PCM computer failure.that information was not shared at time of purchase as something that needs routine maintenance.in addition, the fix was to weld a cracked and warped coil pack vs replacing it and he bad computer. Here I am $962 later and still need to replace the computer. Had this been done correctly the first time, I wouldn't be here. I have a picture that I will upload later. Incidentally the exact same thing happened to my daughters 2008 mkx the month prior.

Filed Jan 3, 2017 · Engine · 122,112 miles · KY

Water pump failure: lincoln mkx 2007 driving down the road at approximately 55 MPH, car was running great as usual when suddenly I lost all power except lights. At that speed, thankfully I had enough time to get over two lanes of traffic with no power and coast off the road. I had to car towed to a local mechanic where master certified technicians are working to replace my engine. The car had just been serviced for oil change, air filter, routine maintenance two weeks prior to this engine failure. Mechanic found that the water pump failed leading to oil and coolant in the engine. This car 122,000 miles on it and has been meticulously maintained. There is a class action suit over this, but I was never notified by ford or by my dealer (oxmoor ford lincoln) that there was a potential problem with the design of this engine. The water pump is inside the engine. When this fails with no warning it causes the engine to fail. This has lead to a cost to me of $6000 to replace the engine. I spoke to heather at lincoln quality today (case #11395985) and she said, "unfortunately we have nothing to offer you except our sincere apologies." this is not acceptable customer service. I was not asking to recoup my entire loss since the vehicle has miles on it, but they could offer something to a (former) lifelong ford customer.

Filed Feb 25, 2016 · Electrical · 106,000 miles · CT

Tl* the contact owns a 2007 lincoln mkx. The contact stated while driving at approximately 65 MPH, the vehicle experienced a complete loss of power. The failure occurred without warning. The vehicle was not diagnosed or repaired. The failure occurred on three occasions. The contact mentioned that the failures occurred after the vehicle was serviced under the federal safety agency campaign number: 14v682000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Filed Sep 22, 2015 · Transmission · 82,889 miles · MO

Driving at 40 MPH on a five lane state highway in metropolitan area. Sudden loss of power, lost throttle response, dash send odo data error message, with no odometer reading, wrench symbol. Car coasted to stop in left turn lane. Loud cluck when attempting to shift to/from park, reverse, neutral or drive. Unable to drive more than 2 MPH, no matter what throttle position or gear selection. Ignition and engine turn off engine cleared error codes, but did not resolve issue. Mkx could not be driven and needed to be towed for service. Later learned that output shaft speed (oss) sensor and turbine shaft speed (tss) sensor failed, which placed mkx in electronic status of a high gear, thereby no acceleration or control possible without repair. Later learned that lincoln has had a technical service bulletin published that diagnosed this problem in 2007! Multiple complaints by motorist with similar issues with wiring to oss/tss sensors. Well known problem to lincoln but no recall. Sudden lost of throttle at high speed is very dangerous. At highway speeds, lack of response from automobile could be fatal. This is not a wear problem, but an initial design or part design failure. Initial symptoms include poor automatic shift at middle range speeds. Failure of electrical connection or sensors can occur at any odometer reading or automobile usage.

Filed Oct 19, 2012 · Transmission · 81,750 miles · MA

My lincoln mkx was having unusual loss of power issues while driving for some time. In mid-september, I discovered a thick, black fluid leaking from the car. On inspection by a mechanic, the problem was with the transfer case and a complete replacement of the transfer case was required. On further research, I discovered that this is a common problem, known to ford/lincoln mechanics, with the 2007 and 2008 models of the lincoln mkx and ford edge. I understand the problem was corrected with later models.