The contact owns a 2011 Lincoln MKX. The contact's mother stated that while driving at an undisclosed speed, several unknown warning lights unexpectedly illuminated. The contact's mother noticed a burning odor coming from the vehicle and observed that the power outlets were extremely hot. The contact's mother also experienced additional electrical issues with the alarm sounding unexpectedly, the power door locks failing to function properly, and the liftgate closing unexpectedly. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
2011 Lincoln MKX: doors won't lock, open or latch
9 of the 149 complaints about the 2011 Lincoln MKX describe doors won't lock, open or latch.
- owner complaints
- 9
- of this car's complaints
- 6%
- typical mileage
- 97,300
- recalls
- 1
Is there a fix? There is 1 recall for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
The contact owns a 2011 Lincoln MKX. The contact stated that the driver’s side front door latch was faulty which caused the door ajar warning light to illuminate while the door was properly closed. The alarm system would also activate intermittently due to the door ajar warning light being illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty coverage. The contact was referred to the federal safety agency for assistance. The failure mileage was 124,799.
Doors (driver side back door, passenger side back door) show door ajar warnings even when the doors are properly shut. This fault continues to run my battery down, and eventually forced me to purchase a new battery. I read similar complaints, and as a dedicated ford brand purchaser I am very upset this issue was not recalled and corrected. The fault activates upon starting my vehicle or while driving. The lights continually staying on causes the battery to drain and eventually die!!! This is not a fault caused by owner error, and I strongly believe ford should recall and replace the faulty door latch assemblies!
Door latch sticks and vehicle won't sense that the door is closed. Clearly an issue for ford based on an internet search yet nothing is being done to help. Daughter at school can't get interior lights to go off and can't lock door because the car thinks door is open.
Door ajar sensor has stopped working correctly. It works intermittently. When it does not work the door does not lock automatically and when electric door lock are activated, the door unlocks.
Door ajar warning - I have had to replace both my driver's door latch and the left rear door latch in the past 4 months. When the left rear door ajar warning light came on interior lights would stay on or the security alarm would go off at random times of the day or night. I replaced the door latch problem solved. Then the door ajar warning for the drivers door started coming on earlier the month at random times. When driver side door ajar warning light comes on, the door locks do not work. I can try to lock them and they will lock and then 2 seconds later they unlock. This is a big safety issue as well as a security issue. I knew the fix was to replace the door latch which I did. The problem for now has gone away. I cannot afford to keep replacing door latches on this vehicle. I called lincoln / ford and complained to them about it and they said that it is nothing they could do about it.
The door ajar light stays on for the drivers side door even when all doors are closed. This problem is a safety issue because it doesn't allow me to lock my doors while driving. Nor can I access my keyless entry or door lock. This seems to be a common problem and gross negligence. This is a potential law suit and victim of a crime.
Door ajar (driver's side) indicator illuminates when door is closed. Multiple occurrences of this issue are documented on internet. When this occurs the following systems are affected: * door locks - cannot be locked from driver or passenger automatic door lock button. When attempted all door locks automatically unlock again. Auto locking safety feature is effectively disabled. Work around is to manually lock all doors. * interior lighting - dome lights (interior lighting) will not turn off until vehicle is moving at 10 MPH or faster when door ajar issue occurs. Visibility while maneuvering at low speeds at night is impaired and increases potential for accidents in areas such as parking lots. No known workaround. Additionally, when remotely locking car, marker lights and interior lights remain on, unknown if excessive battery drain may occur. * security system - keyless (touch) locking of automobile does not work when this issue occurs. Using remote lock activates the alarm system. This causes random false alarm activations. Security system cannot be used effectively. Work around is to keep car unlocked. Due to the number known systems affected by open or closed state of the car doors, it is possible that other systems including safety systems could be affected by intermittent door ajar sensor failure while the vehicle is in use.
Door ajar (driver's side) indicator illuminates when door is closed. Multiple occurrences of this issue are documented on internet. When this occurs the following systems are affected: * door locks - cannot be locked from driver or passenger automatic door lock button. When attempted all door locks automatically unlock again. Auto locking safety feature is effectively disabled. Work around is to manually lock all doors. * interior lighting - dome lights (interior lighting) will not turn off until vehicle is moving at 10 MPH or faster when door ajar issue occurs. Visibility while maneuvering at low speeds at night is impaired and increases potential for accidents in areas such as parking lots. No known workaround. Additionally, when remotely locking car, marker lights and interior lights remain on, unknown if excessive battery drain may occur. * security system - keyless (touch) locking of automobile does not work when this issue occurs. Using remote lock activates the alarm system. This causes random false alarm activations. Security system cannot be used effectively. Work around is to keep car unlocked. Due to the number known systems affected by open or closed state of the car doors, it is possible that other systems including safety systems could be affected by intermittent door ajar sensor failure while the vehicle is in use.
Related recalls
Latches/locks/linkages: hatchback/liftgate: lock
- What is wrong
- Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."
- Risk
- The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.
- Remedy
- Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1‑866‑436‑7332.
Recall number 10V516000 · Recall details
Questions about the 2011 Lincoln MKX door locks
Is doors won't lock, open or latch a common problem on the 2011 Lincoln MKX?
9 of 149 owner complaints about the 2011 Lincoln MKX (6%) mention doors won't lock, open or latch. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2011 Lincoln MKX?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Lincoln MKX
Backup camera 14Stalling 10ABS 8Loss of power 8Brake failure 7Battery drain 6Check engine light 5Engine failure 5Spongy pedal 5
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