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2011 Lincoln MKX: backup camera failure

14 of the 149 complaints about the 2011 Lincoln MKX describe backup camera failure.

owner complaints
14
of this car's complaints
9%
typical mileage
70,000
recalls
1
Is there a fix? There is 1 recall and 9 service bulletins for this area of the car. See below

Backup camera failure by model year

  • 2018
    1
  • 2017
    2
  • 2016
    1
  • 2015
    4
  • 2014
    4
  • 2013
    3
  • 2012
    5
  • 2011
    14

What owners say

Filed Oct 23, 2025 · Visibility · IA

My backup rearview camera blacked out one day. Then it came back upside down. Then one day it went back to a right-side up view. But then it is upside down again. It is EXTREMELY difficult to see anything now when I back up with the view being upside down. There is a recall 25S42 from April 2025 for something similar, but it includes a 2015 Lincoln MKC but NOT the 2011 Lincoln MKX. They need to add the 2011 Lincoln MKX to the recall. I'm a Lincoln fan and i really don't like to see them including some cars and some don't. it has been the same issue for all of them and that will increase the possibility of accident

Filed Jul 8, 2025 · Driver assistance · 160,000 miles · NJ

The contact owns a 2011 Lincoln MKX. The contact stated that while shifted into reverse(R), the rearview camera image failed to display as intended. The contact stated that an unknown message was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, and the contact was informed to contact the local dealer for assistance. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact related the failure to the federal safety agency Campaign Number: 23V598000 (Back Over Prevention); however, the VIN nor the model vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Filed Jun 18, 2025 · Seat belts · KY

Rear camera quits working or it works only upside down. The seatbelts are deteriorating.

Filed May 1, 2025 · Visibility · TX

My backup rearview camera blacked out one day. Then it came back upside down. Then one day it went back to a right-side up view. But then it is upside down again. It is EXTREMELY difficult to see anything now when I back up with the view being upside down. I talked to a mechanic and they said they see this issue frequently. There is a recall 25S42 from April 2025 for something similar but it includes a 2015 Lincoln MKC but not the 2011 Lincoln MKX. They need to add the 2011 Lincoln MKX to the recall.

Filed Nov 21, 2021 · Driver assistance · AZ

The back up camera is not working. Sometimes ithe view is perfect color, etc. Other times the view is upside down and other times, toitally out of focus or the screen is black & says check with dealer. It is a safty hazard, expecially at night when backing up. The Ford dealer says the camera needs replacing.

Filed Oct 5, 2020 · Transmission · 110,235 miles · CT

My backup camera has stopped working and turned black just like other lincoln models that are being recalled and I believe my car should be included in the recal... Also my transmission leaks fluid just like other lincoln's that are being recalled for the same issue, I feel like mine should also be included in that recall as well

Filed Oct 10, 2019 · Driver assistance, Electrical · 95,613 miles · CT

Tl* the contact owns a 2011 lincoln mkx. While the vehicle was in reverse, the rear camera was inoperable. Crest ford (218 flanders rd, east lyme, ct 06357, (860) 739-5403) was contacted and informed the contact to bring the vehicle in for diagnostic testing. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was 95,613.

Filed Jun 27, 2019 · 67,000 miles · LA

The rear camera works intermittently. At times the view is upside down or right side up or black.

Filed Jun 29, 2018 · Body, Electrical · 82,560 miles · WA

Faulty sunroof track assembly, unable to open or close backup rear camera stopped working, stationary (prior to backing up, once put in reverse)

Filed May 10, 2018 · Electrical · 70,000 miles · AZ

My rear view camera works intermittently. Some times it just says call the dealer.

Filed Nov 20, 2017 · IN

Navigation no longer working- they are requiring me to purchase new sd mapping system. This should be illegal- how can they make me spend more money on a new mapping system when the navigation is working? It's a way to make me spend unnecessary money. I do not mind having outdated maps. Also the backup camera is no longer working, it is not that old of a vehicle. I have older iphones with camera's working.

Filed Aug 24, 2012 · Electrical · 22,000 miles · AL

Radio and AC settings change every time the car is restarted. Can not make a call using the voice command system. Call will not route through the car's speakers. Stereo will not come back on after a call. Stereo freezes up and shows that it is on sirius, but is really on an fm station. Stereo stays on when the car is turned off and door is opened. Sync screen blanks out and stays off. Performs "system maintenance" frequently. Says that the navigation card is faulty. Back up camera does not come on, but system says it is functioning. Has been taken to the dealership twice for repairs. They have performed a reset both times which temporarily restores function. Was told that nothing further could be done unless lincoln came out with an update.

Service bulletins that may apply

Related recalls

Electrical system: softwareReported February 24, 2011 · 8,022 vehicles affected
What is wrong
Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
Risk
If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
Remedy
Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332.

Recall number 11V128000 · Recall details

Questions about the 2011 Lincoln MKX backup camera

Is backup camera failure a common problem on the 2011 Lincoln MKX?

14 of 149 owner complaints about the 2011 Lincoln MKX (9%) mention backup camera failure. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2011 Lincoln MKX?

There is 1 recall and 9 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Lincoln MKX

Stalling 10Door locks 9ABS 8Loss of power 8Brake failure 7Battery drain 6Check engine light 5Engine failure 5Spongy pedal 5

All model years of the Lincoln MKX

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