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2011 Ford Edge, Ford F-150 and others recall: software

Ford Motor Company reported this safety recall on February 24, 2011. It covers about 8,022 vehicles.

vehicles affected
8,022
reported
Feb 24, 2011
owners notified
Mar 7, 2011
related complaints
985

Electrical system: software

What is wrong
Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
Risk
If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
Remedy
Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332.

Recall number 11V128000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 985 complaints about electrical problems.

2011 Ford Edge2011 Ford F-1502011 Ford F-2502011 Ford F-3502011 Ford F-450 SD2011 Ford F-550 SD2011 Lincoln MKX

Questions about recall 11V128000

Is there a recall on the 2011 Ford Edge, Ford F-150 and others software?

Yes. Recall 11V128000, reported on February 24, 2011, covers about 8,022 vehicles.

What is the fix for recall 11V128000?

Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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