2013 Lincoln MKX: soft or spongy brake pedal

Filed Aug 20, 2024 · Brakes · PA · crash

In June 2024, i received a letter dated March of 2024 for a Customer Satisfaction Program 13N02 that ended before i had a chance to take my vehicle into the repair shop to have this item fixed. Actually, i received the letter past the date that it could qualify for the repair as it was 10 years from the original warranty or 150,000 miles. My original warranty start date was December 2013. So they sent the "Customer Satisfaction Program notice 13N02" After the date it could be repaired. I called the dealership anyway, despite their error, to see if they may want to fix this Spongy Break Pedal anyway since they had messed up their mailing date. (Shultz Lincoln in Wexford, PA) They declined and told me they would be happy to look at it for a low fee of $180.00. I told them they should do it for free. I then called Lincoln directly where i spoke with a very nice gentleman. He looked through every possible scenario and decided that i was not able to get it fixed under the program. There really should be some type of law disallowing them to send out post dated letters knowing very well that they were not going to fix it because it was past the date of repair. My brake pedal hits the floor when i try to stop and if i do not push on the pedal hard enough to brake without the booster kicking in, i bump into things. Solution, i have attached a 2 channel dash cam to the vehicle with a live feed posted to a server in order to document my death caused by Lincoln. I have instructed my attorneys to release the feed upon my death and have authorized a law suit in my name. if won, they have been told to distribute the money to all of the homeless people that the Lincoln Executives drive past with their pocket tight and windows up every day on their way to work. This should be a crime. They should fix their safety issues, they should not be allowed to send out notices offering to pay for repairs that they do not plan on repairing. Also, they could spare a dollar for the Homeless

Filed Mar 25, 2024 · Brakes · FL

Our car has been having issues with the breaks. At random times the break peddle gets very spongy and has to be pushed to the floor before the brakes will activate. The reduced break pressure has caused near crashes as the vehicle does not slow down when the breaks are pushed until the pedal is pushed to the floor. We took the car into a Lincoln dealership and they spent a day looking at the vehicle. The mechanic informed us that the vehicle has a faulty ABS pump and that the part needs to be replaced to remedy the brake issue. We were told by the Lincoln dealer that the part is on back order and that this part is known to fail on our year and model of car.

Filed Feb 12, 2024 · Brakes · SC · crash

We have had numerous failures in the braking system. This started with occasional spongy pedal issues that resulted in replacement of the brake booster. This started a two year long journey to repair brake issues. This has gone thru two of the most reputable auto mechanic shops in our area. We have gone thru three brake boosters, one master cylinder, and about to replace the second ABS hydraulic unit. The ABS hydraulic/module unit is the most frustrating because it is failing at such a rate the mechanics cannot get them new and we have had to use refurbished ones. This is a tremendous safety issue and we as consumers are working diligently to repair the issues... only to have erratic unsafe braking conditions. This is a huge lawsuit waiting to happen if Ford/Lincoln does not address the issues and research a solution.

Filed Jan 6, 2023 · Brakes · TN

Have a hard brake pedal. U0401 code. Ford replaced battery. It got rid of code but still had a hard brake pedal. Ford replaced power assist unit. That fix the problem.

Filed Jul 29, 2021 · Brakes · IL

The power brake booster failed. This happened without any warning or warnings lights coming on. We noticed a hissing sound when using the brakes and a spongy feel. We often had to push the brake almost to the floor in order to stop the car! This put us and others at risk because the brakes were not working properly. We took the car to an auto repair shop and they diagnosed the issue as the power brake booster needing to be replaced. This first started happening a couple days ago. We are now afraid to drive it. Upon doing research, we noticed this is a known issue with Ford and Lincoln and our car was manufactured one month outside of the Customer Satisfaction Program 13N02. This program repairs this exact issue at no cost within 10 years and on cars up to 150k miles. Our car has 81k miles on it. There is no question about the dangers of these vehicles on the road. There should be a recall and it should be extended to cover OUR CAR. We should not have to pay out of pocket for the EXACT same issue others whose car was manufactured one month earlier are being covered for. The issue was clearly not resolved when our car was manufactured. Please look into this.

Filed Sep 9, 2019 · Brakes · 93,000 miles · OK

There has been a hissing noise made while depressing the brake pedal for several months. Lately, while pressing the brake pedal, it feels 'spongy' without a noticeable effect on braking performance. Just recently, the effort required to stop the car has increased to the point that it feels like the power braking system is hardly assisting. This matches the description of field service action 13n02 issued by ford/ lincoln, which only applies to "certain" vehicles. However, upon contacting a local dealership and the nationwide call center it was discovered that this vehicle was excluded from the fsa. This is a potentially life threatening issue, especially if an individual did not have this serviced and relied solely on driving without power brakes. Ford/ lincoln should not be able to pick and choose "certain 2010-2013 model year edge and mkx vehicles" when it is apparent from reviewing ford edge and lincoln mkx reports on carcomplains.com that both vehicles exhibit this issue frequently, and that ford/ lincoln have excluded numerous vehicles from repairs. The company is aware that an issue exists, but there are multiple instances of ford/ lincoln refusing to replace a faulty part that should last the life of a vehicle. It is unacceptable to allow a company to operate in this manner.

Filed Aug 7, 2019 · Brakes · 65,044 miles · SC

On july 18, 2019, the brakes on my 2013 mkx suddenly became very stiff with poor braking while driving in town. I immediately took it to a local service center and was informed that there was a safety recall on the 2013 mkx brakes and it was suggested I take it to the local ford dealership. I went directly there (less than 1 mile) it was diagnosed by the service writer to be a defective brake booster (brake pedal stiff, then while pressing the pedal, it went to the floor, and a whistling noise was heard) I had the brake booster replaced the following day, however that was not the only problem. The brakes went from stiff with poor braking ability to absolutely no brakes at all. Informed that the part needed (ABS module) is on national backorder-none currently available in the united states. My car is still at the repair shop waiting for the necessary part to complete the brake job. Today's date is august 7, 2019. The part is on emergency order, there is no indication as to when the part will become available. I am stranded without a car. I have read several reports of exactly the same problem with the 2013 lincoln mkx brakes and some were recalled. I was informed that mine was manufactured in may 2013 and the recall only covered those manufactured through march 2013. I seems obvious to me that the problem with the brakes was not resolved at the manufacturing plant, or the exact same issue would not still be occurring. This is a serious safety issue. Do we have to wait till deaths and serious injuries occur before ford company will do the right thing and recall all 2013 lincoln mkx. I had plans to drive myself and 2 grandsons 300 miles to the beach on july 19, we were all disappointed that our vacation had to be cancelled, but I shutter at the thought of driving on the interstate and suddenly having no brakes. Please do the right thing - recall 2013 mkx