Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a...

Bulletin number

SSM 46132

Component

Service brakes

Summary

Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake is disengaged. If the sync vhr is still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.

Owners of these vehicles have filed 6,935 complaints in the brakes category.