Vehicle Safety Complaint – 2017 Ford Edge 2.0L EcoBoost VIN: [XXX] the federal safety agency Service Request: XXX I am submitting a formal vehicle safety complaint regarding a 2017 Ford Edge equipped with the 2.0L EcoBoost engine. The vehicle has experienced recurring overheating problems, including at highway speeds. Multiple diagnostic and repair efforts have been undertaken, including replacement of cooling-system components and evaluation by an authorized Ford dealership. The case involves suspected coolant intrusion into the engine, a condition addressed in Ford Technical Service Bulletin 22-2229. I have sought assistance from Ford Motor Company and requested a technical review and goodwill consideration. I am concerned that this condition could cause unexpected engine overheating, loss of engine power, or engine failure while driving, creating a potential safety hazard. I respectfully request that the federal safety agency review this complaint, consider the available Ford diagnostic documentation, and evaluate its relevance to investigation DP26-008. Please assign an ODI Complaint Number and advise whether additional documentation is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2017 Ford Edge problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine913
- Brakes209
- Transmission149
- Driver assistance54
- Fuel system39
- Electrical27
- Body26
- Steering24
- Visibility21
- Lights14
- Wheels14
- Acceleration13
- Airbags11
- Seat belts7
- Tires3
- Locks2
- Seats2
- Suspension2
Specific symptoms reported on the 2017 Ford Edge
Check engine light 602Engine failure 335Overheating 308Misfire 272Fire or smoke 61Stalling 56Loss of power 55Brake failure 39Hesitation 33Shudder 27Backup camera 21Won't start 17Jerking 15Fuel smell 14Transmission failure 11Grinding brakes 10Knocking 9Power steering loss 9Won't shift 9No deployment 7ABS 5Fuel leak 5Headlights 5Screen failure 5Wipers 5
Trouble codes owners of the 2017 Ford Edge mention
P0302 36P0316 24P0301 19P0303 19P0304 17P0300 8P0217 6P1285 6P1299 4P1450 3
Recalls 8
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
- Risk
- A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S89. This recall expands previous the federal safety agency recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 8, 2025.
Recall number 25V572000 · Recall details
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.
- Risk
- A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the brake jounce hoses and adjust brake jounce hoses with no damage present, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S87.
Recall number 25V544000 · Recall details
Power train: shift linkage/cable/rod
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.
Recall number 22V413000 · Recall details
Service brakes
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
- Risk
- A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S42.
Recall number 20V469000 · Recall details
Power train: automatic transmission: torque converter
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
- Risk
- If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V‑427.
Recall number 18V390000 · Recall details
Power train: automatic transmission: torque converter
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
- Risk
- If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Remedy
- Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16.
Recall number 17V427000 · Recall details
Structure: body: roof and pillars
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
- Risk
- If the vehicle has reduced lateral structural integrity, the occupants are at an increased risk of injury in the event of a side-impact crash.
- Remedy
- Ford will notify owners, and dealers will repair the windshield header, free of charge. The recall began May 18, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for the recall is 17C05.
Recall number 17V205000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Risk
- During deployment, if the air bag does not fully inflate or the cushion detaches, there is an increased risk of injury in the event of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began June 16, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17C02.
Recall number 17V123000 · Recall details
See all 8 recalls for the 2017 Ford Edge
Defect investigations
Loss of Motive Power
The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine Coolant Over Temperature" warning message. The petition further alleges that after the vehicle has sat and cooled down, the engine runs roughly and generates a check engine light for a cylinder misfire. This defect petition is being opened to evaluate the issue and determine whether to grant or deny the petition. The petition can be reviewed at under ODI number 11754989.
DP26008
Loss of braking caused by rear brake hose failure
On October 3, 2024, the federal safety agency’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complaints allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicle’s stopping distance. The complaints also allege that, prior to the rear brake hose rupture event, the vehicle had been serviced under recall 20V‑469. Recall 20V469 involved MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles which may experience front brake hose ruptures causing increased brake pedal travel and a reduction in the rate of deceleration. Ford identified the cause of this safety defect as a consistent localized failure of the internal reinforcement braid of the brake hose due to cyclic fatigue via tensile/bending and torsional inputs during suspension and steering articulations. Ford also identified that only 88% of suspension articulation was utilized on the front brake hose test rig during life cycle testing. These findings, along with ODI’s identification of an emerging trend involving rear brake hose ruptures, prompted the opening of this investigation. ODI identified 64 Vehicle Owners Questionnaires related to this investigation, 2 involving a crash. These consumers were interviewed and reported experiencing sudden loss of braking ability while traveling at low and highway speeds without any prior warning such as a “low brake fluid” warning indicator. Consumers reported that, as they tried to stop their vehicle, the brake pedal traveling to the floorboard and the vehicle required more stopping distance than anticipated or considered normal. Consumers also observed brake fluid present on the rear tires and roadway near the rear tires immediately after the incident. Some consumers provided photographs of the rear brake hose ruptures which depicted a similar rupture pattern and location (near the crimp on the dynamic section of the brake hose). 1 photograph showed an installation alignment mark pulled out near the crimp suggesting exposure to unanticipated tensile forces pulling the hose away from the crimp. During this investigation, Ford responded to Information Request Letters detailing information such as warranty claim data, brake hose specifications and engineering drawings, production part changes logs, and Ford’s assessments of potential root cause. Ford reported that the front and rear brake jounce hoses equipped on the subject vehicle population utilized the same construction and material. Therefore, Ford’s analysis consisted of a comparison between the front and rear hoses demonstrating that the rear hose bend radii in full jounce and full rebound were larger than the front hose. Ford also described that the two hoses are exposed to different loading environments as the rear brake hose is exposed to suspension inputs only, while the front hose is exposed to both suspension and steering inputs; thus, the rear hose is subjected to lower tension and fatigue loads. However, it is important to point out that larger bend radii alone do not necessarily mean a brake hose can withstand the dynamic loading requirements of a brake hose (as discussed earlier, the defect identified in the front brake hoses were attributed to the hose material). Rear brake hose failures were identified through exemplar vehicle and parts inspections conducted by the federal safety agency’s Vehicle Research and Testing Center. Ford stated that its investigation did not identify any specific or common root cause for this safety defect, and that brake hoses can fail for many reasons including contact with road debris, improper vehicle servicing, and fatigue, as well as vehicle age and miles in service. Based on its assessment of failure rates and warranty claims, Ford concluded that the rear brake hose ruptures did not present an unreasonable risk to motor vehicle safety because consumers would experience a progressive leak accompanied by a red brake warning indicator within the instrument panel and would not experience a total loss of braking due to the diagonally split brake system. Note that these assessments are contrary to the consumer experiences described above. As previously described, consumers described a sudden, unexpected loss of braking ability with no prior warning in their instrument cluster (not a progressive leak) and an increase in anticipated vehicle stopping distance (presenting an unreasonable risk to motor vehicle safety). ODI conveyed these perspectives and investigative findings to Ford during a technical discussion on July 23, 2025. On August 22, 2025, Ford submittedrecall 25V‑544 which included MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles, for a total recall population of 499,129 vehicles. As described in the Part 573, in September 2024, Ford concluded that this concern did not present an unreasonable risk to motor vehicle safety and closed its investigation into allegations involving rear brake jounce hose ruptures within this vehicle population. Ford reopened this investigation in July 2025 following the technical discussion with ODI referenced above. Ford identified the safety defect as a rupture of the rear brake jounce hose resulting in an increase in pedal travel and increase in vehicle stopping distance elevating the risk of a crash. To date, Ford has not fully determined the root cause of this safety defect and is currently working to develop a remedy program. In view of the recall action taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to
PE24027
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Technical service bulletins for the 2017 Ford Edge 180
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Customer Satisfaction Program 25N13 Certain 2015-2018 Model Year Edge and 2016-2018 Model Year MKX...
- Customer Satisfaction Program 25N15
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes...
- This article supersedes TSB 24-2345 to update the Service Procedure
- Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement...
- Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or...
- The affected vehicles have an emissions control system that does not account for certain in-use conditions...
2017 Ford Edge fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 20-21 | 29 | 24 |
| 2.0L 4‑cyl | AWD | 20 | 27 | 23 |
| 3.5L 6‑cyl | FWD | 17 | 26 | 20 |
| 2.7L 6‑cyl | AWD | 17 | 24 | 20 |
| 3.5L 6‑cyl | AWD | 17 | 24 | 19 |
What 2017 Ford Edge owners say
Most recent owner complaints, unedited.
Engine failed due to EcoBoost coolant intrusion / loss of motive power. Repaired via extended warranty.
Vehicle was using coolant, engine overheating warning, whole vehicle violently shaking, could not accelerate/loss of power, got diagnosed with coolant intrusion on cylinder 1
My car abruptly displayed the message “engine coolant over temperature” and refused to drive. I had it towed and the cost to fix is significant. However when looking up recalls for this particular vehicle, I found that an investigation has been opened to potentially reach a recall decision regarding this exact issue. The mechanic further evaluated that the coolant was getting inside the engine. I will attach pictures of the estimate
While operating the vehicle, it experienced a sudden, unexpected loss of engine power, rough idling, and white smoke emitting from the exhaust due to internal engine failure. The vehicle’s check engine light illuminated, throwing codes P0301 for cylinder misfires, and P0316. A formal diagnostic inspection confirmed that this vehicle is suffering from the known manufacturing defect outlined in Ford Technical Service Bulletin (TSB) 19-2346, which involves internal coolant intrusion into the engine cylinders. The open-deck engine block design allows engine coolant to breach the cylinder head gasket and flood the combustion chambers. This creates an immediate safety hazard on public roadways. The sudden loss of acceleration and severe engine shuddering occurred without warning while driving, exposing the vehicle and its passengers to a high risk of a rear-end collision in active traffic. Ford Motor Company has denied out-of-warranty or goodwill assistance to resolve this defect. This issue directly aligns with the ongoing the federal safety agency investigation into Ford EcoBoost coolant leaks and structural engine failures. I am filing this to request that the agency upgrade its current inquiry into a mandatory safety recall to protect consumers from catastrophic highway engine failure. Current Vehicle Mileage: 85,000 miles
Upon doing a drive with 60,000 miles my check engine light came on. Upon taking it in to a dealer in Chicago, I was told that it had a coolant intrusion defect and that I would need to replace the entire engine ~11,000 quote. I then took it to two seperate dealerships, and got a video of it. They both confirmed this. I contacted ford and they have refused to help in an form. The component is the engine block. I am completely scared to take it on the road. I don't know what will happen as it shakes on startup now. The problem was reproduced by both. I have not had it inspected by insurance. Warning lamp was an engine light.
Coolant Intrusion and or cracked long engine block When I’m driving my car wants to lose power for example turning in traffic my car acts like it wants to turn off mid turn sometimes do coolant leaking in my engine which I have no control over due to the way my engine was made I have cyclinder 3 misfire. If my car is doing it I’m sure I’m not the only one having this issue on FORD EDGE 2017 make of suv I took it to the shop and ofc they say I need a new engine for something they made why make the engine this way if at some point they will be cracked long block or coolant intrusion, my car losing power could cause an accident
Engine is leaking coolant into combustion chambers, causing misfire and check engine light to come on. This issue is a known issue by Ford, with multiple TSBs (I have found 19-2346 and 22-2229 so far) Error code on diagnostic was P-0302. This issue was found at North Brothers Ford in Westland MI. We were quoted over $8,000 to have this replaced. We were told that our family car cannot be driven safely because of this issue, as it can cause the engine to just die where it sits, which could be catastrophic.
Engine overheating. Coolant leak into the engine.
At approximately 7:00 a.m. on 10/22/2026 I was driving my 2017 Ford Edge when suddenly there was a loud bang towards the rear of my car. Immediately after, I could hear my rear window shattering, cracking. There were no other cars near me at the time. As I continued to drive, the glass continued to crack and shatter. Glass started to break completely free from my window, and fall inside my rear hatch, as well as on the outside of the car on the road.
Compare the 2017 Ford Edge
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Other model years
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Questions about the 2017 Ford Edge
Is the 2017 Ford Edge reliable?
Owners have filed 1,386 complaints about the 2017 Ford Edge, 1.8 times a typical Edge model year.
What is the 2017 Ford Edge year score?
The 2017 Ford Edge scores 48 out of 100 (below average). The score compares it with the other model years of the Ford Edge: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2017 Ford Edge?
Engine and cooling, with 913 complaints, typically around 72,000 miles. Next is brakes (209).
How many recalls does the 2017 Ford Edge have?
8 recalls, covering back over prevention, service brakes, hydraulic and power train.
What gas mileage does the 2017 Ford Edge get?
Official estimates for the 2017 Ford Edge range from 19 to 24 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 20-21 city and 29 highway.
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