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2017-2018 Ford Edge and Lincoln MKZ recall: torque converter

Ford Motor Company reported this safety recall on June 11, 2018. It covers about 25 vehicles.

vehicles affected
25
reported
Jun 11, 2018
owners notified
Jul 5, 2018
related complaints
256

Power train: automatic transmission: torque converter

What is wrong
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Risk
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V‑427.

Recall number 18V390000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 256 complaints about transmission problems.

2017 Ford Edge2018 Ford Edge2017 Lincoln MKZ

Questions about recall 18V390000

Is there a recall on the 2017-2018 Ford Edge and Lincoln MKZ torque converter?

Yes. Recall 18V390000, reported on June 11, 2018, covers about 25 vehicles.

What is the fix for recall 18V390000?

Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V‑427.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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