The contact owns a 2020 Ford Edge. The contact stated that while the vehicle was parked, the transmission was shifted into drive(D), the vehicle lunged forward and the vehicle shut off. The contact stated that the vehicle almost crashed into a concrete pillar. The contact stated that there was an unknown warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed torque converter and transmission. The contact was informed that the torque converter and the transmission needed to be replaced. The dealer was contacted and made aware of the failure. The failure mileage was approximately 111,000.
The worst 2020 Ford Edge problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission193
- Engine55
- Driver assistance34
- Electrical25
- Visibility13
- Acceleration12
- Seat belts11
- Fuel system9
- Brakes8
- Body6
- Suspension6
- Airbags5
- Steering5
- Wheels4
- Tires2
- Lights1
- Seats1
Specific symptoms reported on the 2020 Ford Edge
Jerking 68Shudder 62Transmission failure 34Hesitation 28Backup camera 21Stalling 18Check engine light 14Collision warning 13Slipping 13Won't shift 9Sunroof shattered 9Grinding brakes 8Overheating 8Loss of power 7Seat belt 7Engine failure 6Sudden acceleration 6Adaptive cruise 5Harsh shifting 5Screen failure 5
Recalls 4
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.
Recall number 25V442000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
- Risk
- If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S02.
Recall number 21V011000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- Reduced rearward visibility can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20C19.
Recall number 20V575000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
- Risk
- Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S49.
Recall number 20V550000 · Recall details
See all 4 recalls for the 2020 Ford Edge
Defect investigations
Rearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (the federal safety agency Recall No. 20V‑575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, the federal safety agency's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with the federal safety agency to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and the federal safety agency's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V‑575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
RQ21002
Technical service bulletins for the 2020 Ford Edge 163
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin supersedes 26-2171
- This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing...
- This bulletin supersedes 26-2194
- This bulletin supersedes 25-2627
- This article updates TSB 25-2154
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may...
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns...
- This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model...
2020 Ford Edge fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 21 | 29 | 24 |
| 2.0L 4‑cyl | AWD | 21 | 28 | 23 |
| 2.7L 6‑cyl | AWD | 19 | 26 | 21 |
What 2020 Ford Edge owners say
Most recent owner complaints, unedited.
The rear differential/rear drive unit (RDU) in my 2020 Ford Edge AWD is failing. I am concerned that this represents a broader known problem with the RDU that Ford has not adequately addressed for all affected vehicles. Ford has issued multiple service communications concerning the RDU in the Ford Edge. Ford SSM 49571 identified chatter/shudder during low speed turns on 2019 through 2021 Edge AWD vehicles associated with RDU fluid contamination. Ford subsequently issued SSM 51823 and SSM 52051 addressing the same RDU fluid contamination condition on 2019 through 2023 Edge AWD vehicles. More importantly, Ford previously issued Safety Recall 21S02, the federal safety agency Recall 21V011, covering certain 2020 Ford Edge AWD vehicles because the RDU could contain insufficient lubricating oil. Ford stated that insufficient RDU lubrication could cause the unit to seize, resulting in loss of mobility and potential loss of vehicle control and increasing the risk of a crash. That recall was limited to a specific production population. My vehicle is now experiencing failure of the same major drivetrain component but is not being repaired under a safety recall, leaving me responsible for the cost of repair or replacement. I am concerned that the population affected by RDU problems may extend beyond the vehicles included in the existing recall. I am requesting that the federal safety agency investigate RDU failures in 2020 Ford Edge AWD vehicles outside the population covered by Recall 21V011, including whether the repeated Ford service communications concerning the RDU indicate a broader defect and whether additional vehicles should be recalled. The problem began at approximately 60,000 miles. The symptoms are vibrating/grinding on the rear axel.
In August 2025 I received emails regarding 3 recall alerts specific to my vin and I took screenshots of them that have the date and my vin along with the 4 recalls. They are 20S49, 21S02, and 20C19 and 25S72. I immediately called Ricart Ford to get this issue resolved. They placed me on hold, and the recalls were removed from my vin. These repairs have never been completed nor were they ever fixed. The Transmission on this vehicle is terrible, and they know it, but my guess is it would cost Ford too much many to repair all of these vehicles. I do have proof of these previous recalls and these are unresolved issues and a hazard. If Ford refuses to fix the transmission and rear drive axle I will obtain legal counsel as this is dangerous. I have also had this vehicle in for another repair that was included in these recalls. Charged $2500 told the dealership the car runs the same and they refused to return the calls.
The engine stalled and started smoking and has no lights to warn me of anything wrong. I was in the middle of a busy street. I had to tow it to the dealership I bought it from and they said the coolant was empty but there were no leaks and no warnings it was low. They said it was coolant intrusion. They said a egr valve and cooler were the problem part it was not covered under warranty. I had to pay 1265 to get it fixed. It's a known issue that should he a recall it's a part that causes safety issues as well as a newer car to be undrivable if not careful. No warning lights or anything is bs. I want this addressed as soon as possible. I could have been rear ended easily. Or my car broke down that I just paid 23000 for supposed to be a good working car. Seems like they did it on purpose.
My transmission needs replacing. My car is jerky when it shifts, does not accelerate smoothly, and puts me in danger on the highway/freeway when trying to accelerate as sometimes it won’t and stalls for a moment before getting going. There are currently 100 on back order which clearly means there is an issue with this specific transmission and I’m not the only person with this problem. The car is only six years old and this should not be happening to a vehicle that is otherwise well maintained.
The contact owns a 2020 Ford Edge. The contact stated that while driving at 25 MPH, the accelerator pedal was depressed, but the vehicle hesitated and stalled. The vehicle was taken to the dealer, where the diagnosis determined that the torque converter required replacement. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 107,000.
Vehicle shudders and is sluggish. Dealer says torque converter needs replaced for $4700. This could leave me stranded on a highway or neighborhood. There are no warnings on my vehicle. Seems to be a very common problem in this vehicle. Vehicle has not been repaired yet due to cost. Parts are hard to get.
I own a 2020 Ford Edge ST-Line AWD with approximately 40,000 miles I am reporting a safety concern involving the Rear Drive Unit (RDU). My vehicle has developed a noticeable rumbling/binding sensation from the rear of the vehicle when making left or right turns, particularly at low speeds and during tight turns. I am concerned this may be related to Ford Safety Recall 21S02 (the federal safety agency Recall 21V‑011), which involves the RDU and the possibility of insufficient lubricating oil that can cause the RDU to seize, potentially resulting in loss of mobility and loss of vehicle control. I brought this concern to a Ford dealership and was told that my VIN does not qualify for the recall. However, the symptoms I am experiencing are consistent with the RDU problem described in the recall. I am requesting that the federal safety agency review this situation and determine whether my vehicle should be included in the recall or whether Ford should be required to address this safety-related RDU failure. The vehicle has only approximately 40,000 miles. I am concerned about continuing to drive it if the RDU could potentially seize or cause a loss of vehicle control. I believe this issue warrants investigation because of the safety implications and the similarity between my symptoms and the defect described in Recall 21S02.
The EGR cooler failed (TSB 20-2234) in my 2020 Ford Edge ST line on 9/26/26. I started my car and drove down my street and the car began smoking white/gray burning odor from exhausts with a sudden loss of power while driving on a public street. Leading up to this incident and during, no warning engine inicator lights or ANY notifications appeared. Temperature gauge remained at it's normal operating temp, dead center. The tow and independent mechanic confirmed there was no triggering of service lights/overheating warning. The mechanic noticed the loss of antifreeze without seeing a leak. He rulled out a cracked cylinder head and began further diagnostics. It threw a P0301 code as well as a mis-fire code on cyclinder #1. Also a code to cylinder#3. The mechanic's diagnosis was that was this was all a direct result due to the faulty Ford EGR Cooler and explained there was an TSB 20-2234 bulletin. Ford has explicitly acknowledged this engineering defect design flaw. I then found that the federal safety agency has an active and elevated investigagion into this massive problem that caused my SUV to become non-drivable, needing a complete new engine-DP 26008. (SUV at 100K like other's) I have all service records as proof on the vehicle as well as the mechanics photos/paperwork. He found the coolant was leaking directly into exhaust reccirulation tracks and into the cylinders now needing new engine. This engine failure caused a sudden loss of power, steering/brakes, no sensors and managed to get to a safe area. I could have caused a caatastrophic crash or injury to other's/myself. I contacted Ford, opened a case number but they are denying any knowledge of the TSB or assistance. I have no vehicle, and out an 8k engine that was due to the negligence of this faulty part. I had it towed to independent mechanic and now will be towing it to the Ford dealership for further escalation as this new growing investigation with the federal safety agency. There were NO warning signs nor sensors. It was very scary.
The EGR cooler failed on my 2020 Ford Edge ST Line. On 9/26/26, I started my car and it began smoking white/gray from exhausts and burning odor. Leading up to this incident and during, there was no warning indicators or messages regarding the engine that appearerd. The temperature gauge remained at it's normal operating temperature, dead center. \n\nI had the car towed to a local mechanic. They ran diagnostic & codes on the vehicle and threw a P0301code. The mechanic noticed the loss of antifreeze without seeing a leak, smoke was coming from the car and the car had no \"service engine\" lights appear. He ruled out a cracked cylinder head and began further diagnostics on the EGR cooler. He found the coolant was leaking directly into the exhaust recirculation tracks and straight into cylinder #1. He explained due to Ford's faulty EGR cooler that cracked, draining all the antifreeze directly inside cylinder #1 without triggering a service light or overheating warning. I was told my vehicle would not be driveable and need a complete new engine or replacement. The mechanic notified me that there was a TSB (technical service bulliten) labeled \"TSB 20-2234\" where Ford has explicitly acknowledged this engineering defect in the 2019-2020 design flaw. The mechanic's diagnosis states that the engine failure was entirely a consequential result of the EGR defect, with a vehicle with regular service history.\n\nMy safety was at major risk, as well as the safety of other's. This engine failure includes sudden power loss, loss of steering/brakes, loss of sensors and any ability to handle the car. I would have instantly come to a stop, easily leading to a catastrophic crash or injury to myself/other's.\n\nI contacted Ford, opened a case # and was denied any assistance. I have no vehicle and out 7K engine that was due to the negligence of this faulty part. It is being towed, at my expense to the Ford dealership for further escalation as there is a new defect investigation with the
Compare the 2020 Ford Edge
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Other model years
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Questions about the 2020 Ford Edge
Is the 2020 Ford Edge reliable?
Owners have filed 330 complaints about the 2020 Ford Edge, fewer than a typical Edge model year.
What is the 2020 Ford Edge year score?
The 2020 Ford Edge scores 81 out of 100 (good). The score compares it with the other model years of the Ford Edge: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2020 Ford Edge?
Transmission and drivetrain, with 193 complaints, typically around 86,000 miles. Next is engine (55).
How many recalls does the 2020 Ford Edge have?
4 recalls, covering back over prevention and power train.
What gas mileage does the 2020 Ford Edge get?
Official estimates for the 2020 Ford Edge range from 21 to 24 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 21 city and 29 highway.
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