2020 Ford Edge: seat belt won't latch or retract

Filed Jul 9, 2026 · Seat belts · 30,500 miles · MI

The contact owns a 2020 Ford Edge. The contact stated that while parked on two occasions, the driver's seatbelt failed to retract and was inoperable. The contact stated that after a few attempts to pull the seatbelt, the seatbelt retracted. The vehicle was taken to a dealer where the failure could not be replicated. The contact stated that the seatbelt was kept latched when exiting the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 30,500.

Filed Jun 11, 2026 · Seat belts · NH

Over a dozen times, when my car sits outside in the sun on a hot day, my drivers side seat belt becomes locked in the retracted position. I am unable to use my seatbelt until my car cools down which takes appoximately 15-20 of my AC running on MAX AC. During this time, I either have to sit in my car and not drive or I have to drive without a seatbelt until it unlocks. This is a safety hazard because as a healthcare worker, I need to be able to get to my job when I need to be there. At any given time, I should be able to get into my vehicle and drive immediately with my seatbelt on. No warning lights come up on my dash when this occurs, I just can't put my seatbelt on. I brought the vehicle to the dealership and they said I need to replace my seatbelt for the price of ~$950. This is something that needs to be recalled and repaired at the cost of FORD. I have read numerous people online complaining of the exact same issue with their driver side seatbelt.

Filed Jan 8, 2026 · Seat belts · TX

Rear center seatbelt retractor failed under normal use. The belt locks immediately and cannot be extended, making the rear center seat unusable. There is no accident or collision history. The issue developed over time and is now constant. This is a safety issue because a passenger cannot be properly restrained in that seating position, reducing available seating capacity.

Filed Aug 27, 2025 · Seat belts · AZ

The drivers seat belt retractor has failed. The car is a low mile 2020 Ford Edge. I see that Ford has a recall on the 2021 for the same problem. I replaced the very expensive part that should have not failed this early. Anything i can do?

Filed Aug 30, 2024 · Seat belts · 59,300 miles · IL

The contact owns a 2020 Ford Edge. The contact stated that the front driver's side seat belt had failed to extend as needed. The contact stated that the seat belt required to be retracted and to be pulled continuously until it extended as needed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 59,300.

Filed Apr 17, 2023 · Seat belts · MI

Driver seat belt locks in retracted position and unable to fasten. This occurs often a heat soak on hot days. Forces operation of vehicle without use of seat belt to get home from work. after vehicle cools overnight the seatbelt unlocks for the next day, but has reoccurred 3 times in a week. No warning lights except for fasten seat belt warnings. The obvious risk is to the driver not being able to wear a seatbelt. Took the vehicle to dealer today 4/17 as it is a safety item, but was told that unless they find something nothing will be done.

Filed Jul 23, 2022 · Seat belts · TX

3 children were in the back of the car. Child sat in the middle put seatbelt in the incorrect lock mechanisms. The seatbelt would not disconnect and it jammed. The seatbelt locked so my daughter could not loosen the seatbelt to climb out and started to panic so we had to cut it to get her out. This was a major safety concern. If this had happened in an accident my daughter would have been stuck. Why do the rear seat belts allow a person to clip in, if it won’t allow you to clip out. This is a huge concern