The rear differential/rear drive unit (RDU) in my 2020 Ford Edge AWD is failing. I am concerned that this represents a broader known problem with the RDU that Ford has not adequately addressed for all affected vehicles. Ford has issued multiple service communications concerning the RDU in the Ford Edge. Ford SSM 49571 identified chatter/shudder during low speed turns on 2019 through 2021 Edge AWD vehicles associated with RDU fluid contamination. Ford subsequently issued SSM 51823 and SSM 52051 addressing the same RDU fluid contamination condition on 2019 through 2023 Edge AWD vehicles. More importantly, Ford previously issued Safety Recall 21S02, the federal safety agency Recall 21V011, covering certain 2020 Ford Edge AWD vehicles because the RDU could contain insufficient lubricating oil. Ford stated that insufficient RDU lubrication could cause the unit to seize, resulting in loss of mobility and potential loss of vehicle control and increasing the risk of a crash. That recall was limited to a specific production population. My vehicle is now experiencing failure of the same major drivetrain component but is not being repaired under a safety recall, leaving me responsible for the cost of repair or replacement. I am concerned that the population affected by RDU problems may extend beyond the vehicles included in the existing recall. I am requesting that the federal safety agency investigate RDU failures in 2020 Ford Edge AWD vehicles outside the population covered by Recall 21V011, including whether the repeated Ford service communications concerning the RDU indicate a broader defect and whether additional vehicles should be recalled. The problem began at approximately 60,000 miles. The symptoms are vibrating/grinding on the rear axel.
2020 Ford Edge: grinding or squealing brakes
8 of the 331 complaints about the 2020 Ford Edge describe grinding or squealing brakes.
- owner complaints
- 8
- of this car's complaints
- 2%
- recalls
- 0
Grinding or squealing brakes by model year
What owners say
The contact owns a 2020 Ford Edge. The contact stated that while driving 5 MPH and making a right turn after stopping, the rear differential made an abnormal grinding sound and the vehicle shuddered. The contact stated that the failure occurred while driving at low speeds and turning. The dealer was notified of the failure and scheduled an appointment for a diagnostic test. The contact associated the failure with Technical Service Bulletin: 26-2328 (Chatter/Shudder During Low Speed Turning Events) and the federal safety agency Campaign Number: 21V011000 (Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 51,000.
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle jerked roughly while turning right or left, with a grinding sound coming from the vehicle. The contact stated that the vehicle was driving sluggishly. The contact stated that the brakes had been recently serviced but might be the issue. The vehicle was taken to a dealer where it was diagnosed with a rear axle failure caused by inadequate lubrication in the rear axle. The contact associated the failure with the federal safety agency Campaign Number: 21V011000 (Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.
In February 2025 a dash light came on when the vehicle was studdering at 20-40 mph. Firestone said the code was a PRV, so they replaced it (approx $450), had 80k miles. Six months later it's doing the same thing and firestone said it has no codes and it could be alot of things but suspects maybe fuel pump or torque converter as they have seen it alot on the 2020 edge. A week later, I took to another mechanic when a different noise was coming during turns, and they said it was the rear differential for sure and the studdering could be several things. Thye replaced the real differential, $2500, and I replaced the plugs/egition coils which they suggested could be causing it. They also mentioned the torque converter as being a big issue in premature failing for the 2020 edge. The new real differential stopped the turning grind, and the new plugs/coils may be making it run a little better, BUT the studder is still here. A 90k mile vehicle should not be having these major safety issues! Torque converter, says transmission to me, so please investigate. I called a ford dealer because I bought the platinum extra warranty and it was expired. I asked about trade in and they said $6500 because they know the vehicle is a lemon--I still owe $23K!! Feeling stuck and worried about driving on the interstate or at speed anywhere too far from home as it could lock up and create an accident. I feel the industry knows about these failures and Ford does too and should do something.
I own a 2020 Ford Edge 2.0 Platinum AWD (VIN: [XXX] ). At just over 50,000 miles, the vehicle developed a noticeable shutter in the front area, which was diagnosed as a faulty torque converter in the transmission. This required replacement at a reduced cost of $1,350. Shortly after, around 52,000 miles, the vehicle developed a loud grinding noise in the rear differential area. Initially, the differential lock motor was replaced for $675, but this did not fully resolve the issue. Ultimately, the entire rear differential had to be replaced at a reduced cost of approximately $2,750, including fluids and recalibration. Ford acknowledges that there are known issues with the AWD systems in Ford Edge vehicles, yet refuses to take responsibility or offer assistance. It is unacceptable that a 5-year-old vehicle with only 52,000 miles would require thousands of dollars in repairs to remain safe and drivable. These failures pose a serious safety concern and financial burden, and I urge the federal safety agency to investigate this recurring issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car jerked forward and back slightly like slowly going over rumble strips when slowing to stop. When at stop felt like the car was in neutral when pushing on gas. Car revved engine, but no movement. Was able to push it to safe place, but from there it seemed locked up even in neutral when trying to push the car later. Sound like grinding clattering when revving engine and neutral.
This is the results of a malfunctioning that occurred on this vehicle: Cause VERIFY CONCERN FOUND WHINEING NOISE WITH INTERMITTENT NO ENGAGEMENT CONDITION. INTERNAL METAL GRINDING CAN BE HEARD. METAL PARTICLES CONTAMINATING FLUID INDICATING MAJOR INTERNAL FAILURE. RECIEVED DTCS P073D UNABLE TO ENGAGE NEUTRAL, P0761 SHIFT SOLENOID C STUCK OFF, P07E4 UNABLE TO ENGAGE PARK, P07E6 STUCK IN PARK, AND P2707 SHIFT SOLENOID F STUCK OFF. Correction REPLACE TRANSMISSION UNIT, TRANSMISSION COOLER AND FLUSH TRANSMISSION COOLER LINES OF CONTAMINATION. ENTER NEW TRID DATA INTO PCM AND PERFORM TRANSMISSION ADAPTIVE DRIVE CYCLE. RETEST. I contacted the Manufacturer and was given recall program 20B39 to be performed on the vehicle as well. 1: Distorted or inoperative rearview camera, which can reduce rearward visibility and increase the risk of a crash.
When backing up in the morning the brakes squeak and the camera goes blank when turning on the car or backing up and collision warning is coming on when no collision. And the car jerks when sitting at light, stop sign etc. According to your records this vehicle has no recalls please check your records and get back to me.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2020 Ford Edge grinding brakes
Is grinding or squealing brakes a common problem on the 2020 Ford Edge?
8 of 331 owner complaints about the 2020 Ford Edge (2%) mention grinding or squealing brakes. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2020 Ford Edge?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford Edge
Jerking 68Shudder 62Transmission failure 34Hesitation 28Backup camera 21Stalling 18Check engine light 14Collision warning 13Slipping 13Won't shift 9Sunroof shattered 9Overheating 8Engine failure 7Loss of power 7Seat belt 7Sudden acceleration 6Adaptive cruise 5Fire or smoke 5Harsh shifting 5Screen failure 5
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