2020 Ford Edge: screen or infotainment failure

Filed Mar 23, 2026 · Electrical, Engine · NV

Transmission Fluid Leak/Fire Risk (Recall 20S49): Certain 2020 Edge models have missing or loose bolts on the start/stop accumulator endcap, which can cause a leak and increase the risk of fire. Rearview Camera Failure (Recall 20V572000): A common issue where the rear camera may display a blank or distorted image, failing to comply with safety standards. Driveshaft Seizure (Recall 21S43): A potential lack of lubrication in the rear drive unit can cause it to seize, leading to loss of drive and vehicle control. Inoperable HVAC Blower Motor: A potential defect causing the blower motor to fail, which can hinder windshield defrosting. Power train alert not going into park break light issue

Filed Aug 15, 2025 · Transmission · MO

Car shudders and lurches upon acceleration and while utilizing gas pedal. Continues throughout the drive. Front center camera alerts to a crash when not even close to one. Sync system goes black on the screen, especially upon starting the ignition and when car is in reverse.

Filed Jun 3, 2025 · Driver assistance, Visibility · FL

The rear view camera glitches and the display is either blacked out or scattered. The motion sensor does not always work when this happens. I was not aware of an on coming car while backing up causing a safety risk. The screen will start glitching and become distorted while I am already backing up, making it hard to know where the objects are. There are not any warning lights to indicate a problem. I brought the car to the service center at the dealership from where I purchased it, They said I would have to pay for a new camera. I did not do that because there is a recall in the 2021 model and other Ford vehicles for the same issue .

Filed Mar 12, 2024 · Electrical · MN

The screen sometimes won’t work at all. Just get a black screen and the power button won’t turn it back on. Tried pressing all buttons and it wouldn’t turn on until I shut off the car and turned it back on.

Filed Feb 8, 2024 · Body, Driver assistance · 86,000 miles · MT

The contact owns a 2020 Ford Edge. The contact stated that the vehicle was included in the federal safety agency Campaign Number: 20V575000 (Visibility) and the vehicle was repaired before the contact took ownership of the vehicle. The contact stated that after taking ownership of the vehicle, the rearview camera failed to display an image in the rear of the vehicle. The camera displayed a black screen in cold and snowy weather. The contact stated that the carpet near the wheel wells would collect snow causing ice to form around the tires, causing damages to the tires. The vehicle was taken to the dealer where it was confirmed that the federal safety agency Campaign Number: 20V575000 (Visibility) was related to the present failure; however, the vehicle could not be repaired free of charge. The dealer had placed washers near the wheels to prevent snow from accumulating by holding down the carpet. The vehicle was sprayed with a liquid to prevent further damage to the wheel wells as well as another liquid on the back over the camera to ensure that the rear of the vehicle would be properly displayed. The contact stated that the repairs only prevented the failure from occurring temporarily. The manufacturer was made aware of the failure and a complaint was filed. The contact was referred to the federal safety agency Hotline to file a complaint. The failure mileage was 86,000.