My transmission needs replacing. My car is jerky when it shifts, does not accelerate smoothly, and puts me in danger on the highway/freeway when trying to accelerate as sometimes it won’t and stalls for a moment before getting going. There are currently 100 on back order which clearly means there is an issue with this specific transmission and I’m not the only person with this problem. The car is only six years old and this should not be happening to a vehicle that is otherwise well maintained.
2020 Ford Edge: jerking or lurching
68 of the 331 complaints about the 2020 Ford Edge describe jerking or lurching.
- owner complaints
- 68
- of this car's complaints
- 21%
- typical repair cost reported
- $7,500
- typical mileage
- 86,000
- recalls
- 2
Is there a fix? There are 2 recalls and 24 service bulletins for this area of the car. See below
Jerking or lurching by model year
What owners say
Shuttering/Jerking at lower speeds
The contact owns a 2020 Ford Edge. The contact stated that while driving and attempting to accelerate, the vehicle started jerking forward and shuddering. The vehicle was taken to a certified mechanic to be diagnosed. The vehicle was diagnosed with torque converter failure. The failure mileage was 104,458.
The vehicle has been shuddering/jerking when accelerating. This problem is present at highway speeds, as well as lower speeds. A Ford Service Center on 8-28-26 has diagnosed it as a failing torque converter. The safety or both me and others is at risk if this part fails while driving. It is also dangerous, because when accelerating in rainy conditions the car does not maintain good traction while it's shuddering/jerking. Yes, this is available for inspection upon request.
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle jerked roughly while turning right or left, with a grinding sound coming from the vehicle. The contact stated that the vehicle was driving sluggishly. The contact stated that the brakes had been recently serviced but might be the issue. The vehicle was taken to a dealer where it was diagnosed with a rear axle failure caused by inadequate lubrication in the rear axle. The contact associated the failure with the federal safety agency Campaign Number: 21V011000 (Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.
While driving the HVAC stops working, radio locks at current setting (cannot turn volume up or down, etc.), screen goes blank or locks, windows do not open or close. Their are multiple warnings about sensors not working. Malfunctioning driver assist jerks wheel when driving through a restaraunt drive-thru. Had the sensor replaced for the adaptive cruise control and it did not correct the cruise issue. The issue initially started with the monitor screen going blank randomly and then progressing to the above issues. This had been happening for the last 2 or 3 years before the above accured.
The transmission has been serviced regularly. It is starting to jerk at lower speeds. I have had two auto mechanics from different shops and locations inspect the transmission. Both have found shaved metal in the transmission fluid. After a call to two different Ford dealerships, the auto mechanics were informed that it is a problem with these transmissions, but Ford has not issued a recall. If I have to replace the transmission, I will be contacting an attorney for assistance. There have been no warning lights or alarms indicating that there are problems with the transmission. Because there are no warning lights on the dashboard, it has been hard to diagnose the actual problem. Of course, I am approximately 6000 miles over the extended warranty. At the time I took the car to the shop, the mileage was 79,465.
Torque Converter failed Car jerks at low speeds. Car was unsafe to drive, vehicle had trouble accelerating when needed. Ford Garage inspected vehicle and diagnosed the problem. There was no warning lamps or messages.
Car is glitching, jerking between 20-40 mph there is a burnt smell also Car jerks when put in drive and reverse. Car jerks when driving FORD and AAMCO SAID WE NEED NEW REBUILD TRANSMISSION AND TORQUE FOR $7,500 car only has 53,400 miles 6 years old
For over a year, engine shudders/jerks when accelerating. I see this has been a repeated complaint by many for a few years now. How is this not a recall?????
Car shutters and jerks. Transmission has completely shut done.
Car wouldn't shift into another gear without jerking/popping. It stutters at low speed and we told it's the transmission. I've done research and several people have had same issue.
Service bulletins that may apply
- This bulletin supersedes 26-2171
- This bulletin supersedes 26-2194
- This bulletin supersedes 25-2627
- This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model...
- This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the...
- This article supersedes TSB 24-2386 to update the Service Procedure and Part List
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events
Related recalls
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
- Risk
- If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S02.
Recall number 21V011000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
- Risk
- Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S49.
Recall number 20V550000 · Recall details
Questions about the 2020 Ford Edge jerking
Is jerking or lurching a common problem on the 2020 Ford Edge?
68 of 331 owner complaints about the 2020 Ford Edge (21%) mention jerking or lurching. The model year with the most reports is 2019.
How much does it cost to fix jerking or lurching on the 2020 Ford Edge?
Owners who mentioned a price put the repair at about $7,500 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2020 Ford Edge?
There are 2 recalls and 24 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford Edge
Shudder 62Transmission failure 34Hesitation 28Backup camera 21Stalling 18Check engine light 14Collision warning 13Slipping 13Won't shift 9Sunroof shattered 9Grinding brakes 8Overheating 8Engine failure 7Loss of power 7Seat belt 7Sudden acceleration 6Adaptive cruise 5Fire or smoke 5Harsh shifting 5Screen failure 5
VIN decoder
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