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2018 Ford Edge: seat belt won't latch or retract

8 of the 856 complaints about the 2018 Ford Edge describe seat belt won't latch or retract.

owner complaints
8
of this car's complaints
1%
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Seat belt won't latch or retract by model year

What owners say

Filed Jul 25, 2025 · Engine, Seat belts · MS

Engine has coolant intrusion Drivers seat belt will lock periodically

Filed Jan 6, 2025 · Seat belts · IN

We have had 2 seatbelts in this vehicle fail. The drivers seat belt would not pull out all of the way and was replaced under warranty. The rear left (drivers side) seatbelt has now failed in a similar way. The belt is stuck retracted and will not pull out. The part is back ordered with no estimate of availability. I have never had a seatbelt fail and to have 2 fail on the same vehicle raises concerns.

Filed Aug 14, 2023 · Seat belts · GA

Driver seatbelt retractor sticks and strap will not come out only in situations where car heats up. After car cools down while in shade A/C or overnight it works. Having no seat belt causes a safety problem and a legal issue with mandatory seat belt use. Dealer in Ellijay Ronnie Thompson Ford confirmed the issue but said we would have to pay for problem-. This is a Ford Edge problem I have seen from other posts on line. Problem started about 3 months ago. This happened with no warning.

Filed Jul 10, 2023 · Seat belts · 45,000 miles · FL

The contact owns a 2018 Ford Edge. The contact stated that the driver's side front seat belt failed to latch and lock securely as designed. The audible alert was sounded. The contact scheduled an appointment with the local dealer for the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 45,000.

Filed Jun 21, 2022 · Seat belts · 80,000 miles · IL

The contact owns a 2018 Ford Edge. The contact stated that the plastic part that contained the seat belt, was cutting the sides of the seat belt while attempting to latch the seat belt. The failure caused the seat belt to not latch securely. The vehicle was taken to the dealer and the dealer replaced the defective part. The manufacturer was contacted and a complaint was filed. The failure mileage was approximately 80,000.

Filed May 31, 2021 · Steering · FL

2018 Ford Edge Sport AWD, 7600 miles +/-. While driving home my wife experienced an Adaptive Steering fault with the steering wheel misaligned about 20 Deg clockwise (pictures available). Upon arrival I confirmed the fault which cleared by turning the steering wheel back and forth several times. The next morning the fault reappeared. Also the driver's seat belt fails to latch properly, takes several attempts and the driver's door is difficult to open from inside. Took car into the dealership for inspections, replacing the steering wheel assembly and the seat belt assembly, realigned driver’s door. Vehicle has been repaired.

Filed Sep 14, 2020 · Seat belts · 47,000 miles · VA

On warm days the driver seatbelt tensioner locks and does not allow the seatbelt to be pulled out and used by the vehicle operator.

Filed Feb 1, 2020 · Airbags, Electrical · 34,800 miles · OH

Air bag light was on in the car. Seat belt light for driver's seat doesn't always turn on nor does it alarm even when the seat belt in buckled or unbuckled or if the vehicle was stopped or in motion. Took vehicle in for service, initially was told there may have been rodent damage and that wouldn't be covered by warranty but they would check it out. When I returned, I was told empty water bottles under the passenger seat may have moved a wire. Service people stated that the wire may still be dislodged, they didn't check that. Dealership (sheehy ford in gaithersburg, md) stated that it was most likely due to water bottles, therefore they didn't check to see if the wire was fully connected or not. I feel my claim was dismissed by the service center and it seems like a safety concern. I am not confident the issue has been fixed. 4 empty water bottles that slide easily under the seat should not dislodge a wire. Additionally, the dealer voided the ticket and didn't submit my claim to warranty. I am still concerned about the safety of my vehicle should I be involved in a crash. They did not address my seat belt concerns for the driver's seat.

Related recalls

No recalls on record for this model year.

Questions about the 2018 Ford Edge seat belt

Is seat belt won't latch or retract a common problem on the 2018 Ford Edge?

8 of 856 owner complaints about the 2018 Ford Edge (1%) mention seat belt won't latch or retract. The model year with the most reports is 2019.

Is there a recall or service bulletin for this on the 2018 Ford Edge?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2018 Ford Edge

Check engine light 394Engine failure 214Overheating 210Misfire 196Fire or smoke 58Loss of power 34Stalling 34Hesitation 18Jerking 15Shudder 13Backup camera 12Headlights 11Sunroof shattered 10Won't start 7No deployment 6Fuel smell 6Slipping 5Won't shift 5Transmission failure 5

All model years of the Ford Edge

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