2018 Ford Edge: backup camera failure

Filed Jun 15, 2026 · AZ

I have a 2018 Ford Edge where the liftgate will not open at all from any method—key fob, interior button, or the hatch button. This appears to be a mechanical or electrical failure, and I’m concerned it may be a defect and a potential safety issue since the trunk cannot be accessed. It has had many Safety recalls reguarding a lot of issues, the rear view camera is in the same area, so they fixed my camera but they wouldn't fix the trunk not opening, I feel this is major safety issue, should I get pinned in my car while in an accident, on day in where I live in [XXX] and it's 110 outside with my mom or my kids, it could cause us to lose our lives. It's clear they know it's a problem, it a known issue but they are doing nothing to fix, because I purchased the car used and the warrenty for them was over in 05/08/2026. This dangerous, and not something I as the buyer/drive caused. I wasn't in accident, I wasn't in flood, I did not cause this damage and they should fix. Espcially knowing they already have problems with this area on the car. However, they want me to go get the car checked for transmission issues cause there a recall on that on my car, Customer Satification Number 22N12. I am asking for Help. There are no lights on, no messages from the car it just stops randomly working. This has been going for about 4 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 29, 2026 · Brakes, Driver assistance · 163,000 miles · LA

The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted, and occasionally the message “Camera not Available” was displayed. The contact received notification of the federal safety agency Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000.

Filed Apr 16, 2026 · Driver assistance · 101,500 miles · NY

The contact owns a 2018 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera had displayed a blank screen. The approximate failure mileage was 101,500.

Filed Mar 23, 2026 · Driver assistance · 20,000 miles · CA

The contact owns a 2018 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera displayed a blank white screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Filed Feb 18, 2026 · Electrical · KY

Rear view camera defective cannot see we're going into reverse

Filed Feb 11, 2026 · Driver assistance · IL

The contact owns a 2018 Ford Edge. While the vehicle was shifted into reverse(R), the rearview camera displayed a blank screen. The contact received notification of the federal safety agency Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. Two dealers were notified of the failure and confirmed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Filed Feb 4, 2026 · Driver assistance · 80,000 miles · TX

The contact owns a 2018 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing, causing the vehicle to slightly hit the trailer hitch of another parked and unoccupied vehicle on one occasion. There were no injuries sustained. The dealer was notified of the failure and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Filed Nov 12, 2025 · Driver assistance · 110,000 miles · CA

The contact owns a 2018 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the alarm used to alert the driver of oncoming vehicles failed to function as intended. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

Filed Sep 9, 2025 · FL

The back-up camera failed in August of 2024. The camera displayed a blank or distorted image (it changed as put in reverse) on the center display screen when the vehicle was put in reverse AND on occasion displayed a message on the center display screen that the rear-view camera is unavailable. The vehicle is available for inspection. THE REAR-VIEW CAMERA FAILURE REDUCED OR DISTORTED THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. This specific failure is under a current/new recall: Sep 08,2025 Manufacturer Recall Number 25S89 the federal safety agency Recall Number 25V572. Yes, this vehicle was inspected AND repaired by Greenway Ford, 9001 E. Colonial Drive, Orlando, FL 32817 for which I paid them $1,260.02 on 8/28/2024. I do not recall any different warnings, messages or other symptoms other than those already described here within.

Filed May 28, 2025 · Driver assistance · 89,870 miles · UT

The contact owns a 2018 Ford Edge. The contact stated while attempting to reverse, the rearview camera failed to display an image. The contact stated that the failure only occurred during hot weather conditions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to report the failure to the federal safety agency Hotline. The approximate failure mileage 89,870.

Filed Jan 2, 2023 · Driver assistance, Electrical · CT

APIM Module needs replacing. Screen keeps going black, does not work after trying to reset. Took to dealer and stated it does not work. THIS IS A SAFETY ISSUE!! No contols no navigation, cannot adjust heating, defrost and no rearview camera. makes it difficult to drive. Was told screen needs replacing too with this defect. There are many web reports of same issue with ford and they should be responsible for this repair

Filed Dec 10, 2020 · VA

The ford sync system stopped working I can not charge my phone the radio doesn't play nor does the back up camera work on the vehicle