2022 Ford Edge: backup camera failure

Filed Jul 20, 2026 · Electrical, Transmission · AL

My torque converter is malfunctioning, there are no warning lights, and my car only started driving differently very recently in the past couple of weeks. According to the Ford mechanic my car has been throwing error codes since early May. The dealership was able to confirm that this happens, and that my torque converter needs to be replaced. My car is only four years old and only has 75,000 miles on it. Ford refuses to do anything to help with this almost $8000 repair. They also issued a recall for the backup camera, update was pushed to my car that was supposed to correct it, my backup camera now goes black frequently when I am reversing.

Filed Jun 28, 2026 · Electrical · MO

They did an update and my back up camera stoped working

Filed Apr 28, 2026 · Driver assistance · 36,000 miles · CA

The contact owns a 2022 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently failed, turning on and off, and failing to function as intended. The contact received notification of the federal safety agency Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 36,000.

Filed Mar 16, 2026 · Driver assistance · 18,000 miles · TX · crash

The contact owns a 2022 Ford Edge. The contact stated that while in Reverse(R), the rearview camera mainly displayed an image of the license plate located in the rear of the vehicle. The contact stated that the failure started occurring some time after purchasing the vehicle brand new. The vehicle was taken to the dealer, where it remained for 4-5 weeks for repairs. The dealer informed the contact that the vehicle was repaired; however, the failure persisted, causing the vehicle to hit the rear passenger's side door of another parked and unoccupied vehicle. The contact stated that, prior to the crash, the rearview camera failed to make a beeping sound to alert that there was a vehicle in the near proximity of the vehicle. The contact's vehicle sustained rear bumper damage and unknown panel damage. The other vehicle sustained dents. The air bags did not deploy. There were no injury sustained. No police report was filed. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 18,000.

Filed Feb 6, 2026 · Driver assistance · 62,000 miles · AL

The contact owns a 2022 Ford Edge. The contact stated that while reversing at an undisclosed speed, the rearview camera intermittently became dark, distorted, or the image was frozen. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that a software update was needed. The contact received notification of the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); however, the part for the repair was not available. The vehicle was not repaired. The contact received a second notification letter stating that the software update was an over-the-air (OTA) update, and no visit to the dealer was required, and that the recall repair had been performed. The vehicle was not repaired. The vehicle was taken to another dealer, West Alabama Ford of Fayette (2024 Temple Ave N, Fayette, AL 35555); where it was determined that the vehicle needed the software update. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.

Filed Feb 4, 2026 · CA

The rearview camera is not working

Filed Nov 21, 2025 · Driver assistance · 15,000 miles · MN

The contact owns a 2022 Ford Edge. The contact stated while in reverse(R), the rearview camera displayed a blank image. The contact then received notification of the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); however, the part for the recall repair was unavailable. The contact recently took the vehicle to the dealer and was informed that the vehicle was no longer under recall despite receiving the recall letter in the mail. The VIN tool confirmed that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.

Filed Oct 22, 2025 · Electrical, Visibility · PA

Back up camera goes black and sometimes it shows as a white blank screen and says contact dealer

Filed Sep 11, 2025 · Driver assistance · 70,000 miles · PA

The contact owns a 2022 Ford Edge. The contact stated that while in reverse(R), the rearview camera image suddenly turned black or became distorted, and the message "Contact Dealer" was displayed. The contact stated that the failure had created a visibility hazard for the driver. The contact stated that the vehicle had previously received the over-the-air software update under the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); but the failure persisted. The vehicle was taken to the dealer who determined that the rearview camera unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 70,000.

Filed Sep 5, 2025 · WA

The display tablet will randomly stop working and just display a white screen and doesnt work for a few minutes. This started happening after the update ford recently did to fix the back up camera issue.

Filed Sep 3, 2025 · Driver assistance · 78,217 miles · CA

The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera intermittently became inoperable. The contact stated that the rearview image occasionally failed to display properly. The dealer was not contacted. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,217.

Filed Aug 18, 2025 · Driver assistance · 86,000 miles · IL

The contact owns a 2022 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that while attempting to reverse, the rearview camera image was displayed but then went blank. The contact stated that due to the failure, the vehicle struck an object. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact received notification of the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); but the VIN tool showed no open recall. The approximate failure mileage was 86,000.