2015 Ford Edge: backup camera failure

Filed Apr 17, 2026 · Brakes, Driver assistance · 121,000 miles · PA

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image was blurry while displayed. The contact received notification of the federal safety agency Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 121,000.

Filed Apr 15, 2026 · Brakes, Driver assistance · AZ

The contact owns a 2015 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while in reverse(R), the rearview camera initially displayed a distorted image intermittently; however, the failure had progressively worsened, and the rearview camera displayed a solid black image consistently. The message "Camera Unavailable - Contact Dealer" was displayed. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Feb 20, 2026 · Brakes, Driver assistance · 200,000 miles · LA

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the image appeared blurry. The contact received notifications of the federal safety agency Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.

Filed Feb 18, 2026 · Brakes, Driver assistance · 132,000 miles · TX

The contact owns a 2015 Ford Edge. The contact stated that while in reverse(R), the rearview camera image was delayed while being displayed. Additionally, the camera remained displayed while shifted out of reverse(R). The contact received notifications of the federal safety agency Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repairs were not yet available. Neither the dealer nor the manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The vehicle was not repaired. The approximate failure mileage was 132,000.

Filed Dec 22, 2025 · Brakes, Driver assistance · TX

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention system became inoperable. The contact stated that the rearview camera image was intermittently blank and occasionally failed to function properly. The contact also stated that while depressing the brake pedal, the vehicle jerked unexpectedly, requiring the brake pedal to be pumped several times while stopping the vehicle. The contact was unaware of any warning lights being illuminated. The contact received notification of the federal safety agency Campaign Numbers 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.

Filed Dec 17, 2025 · Driver assistance · 124,000 miles · WV

The contact owns a 2015 Ford Edge. The contact stated that while his daughter was driving 70 MPH, the vehicle suddenly shifted to reverse. The vehicle felt like it had shifted into neutral. The rear camera image was displayed. The rearview camera park aid message was displayed. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

Filed Nov 20, 2025 · Driver assistance · 75,000 miles · FL

The contact owns a 2015 Ford Edge. The contact stated that the rearview camera displayed a black image while reversing. The message “Contact the Dealer” was displayed. The contact stated that the failure was intermittent. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

Filed Nov 6, 2025 · Brakes, Driver assistance · 112,000 miles · NC

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted intermittently. The contact stated that while driving at an undisclosed speed, the brake pedal occasionally became inoperable and failed to function properly. There was no warning light illuminated. The contact received notifications of the federal safety agency Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repairs were not yet available. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

Filed Nov 5, 2025 · Steering · TN

and cause in your description. am writing to formally report a recurring and dangerous issue with my 2015 Ford Edge, which is currently driven by my 16-year-old daughter. Despite reporting this problem multiple times, it remains unresolved and poses a serious safety risk. The backup camera activates while driving at high speeds, distracting the driver and creating a hazardous situation. The steering becomes unusually tight, making it difficult to maneuver the vehicle safely, especially during lane changes or emergency corrections. These issues are not only persistent but occur while the vehicle is in motion at highway speeds, significantly increasing the risk of an accident. I have video documentation of the backup camera activating while driving, which I am willing to provide upon request.

Filed Jun 20, 2025 · Driver assistance · 72,000 miles · TN

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the rearview camera display activated while the vehicle was in drive. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 72,000. The VIN was not available.

Filed Jun 14, 2025 · GA

The back up camera is not clear and the screen is froze once vehicle is in drive it’s still showing the rear camera.

Filed Jun 11, 2025 · ND

The rearview camera has malfunctioned many times. The camera image will delay, freeze or not display when the vehicle is in reverse. This same issue has been reported on newer Ford products and they are under recall.