2015 Ford Edge: loss of power steering

Filed Mar 7, 2023 · Steering · WV

While driving, my vehicle will lose power steering briefly. This makes the car extremely difficult to steer and has almost caused accidents repeatedly. Warning messages related to power steering assist and hill start assist appear on the screen. This happens at various points when driving: when I am turning, driving straight, pulling into parking spaces, backing up, etc. This is a reoccurring issue and has happened multiple times. There is a recall for 2015 Ford Edge describing the exact issues I am having with my vehicle. It is related to the corrosion of bolts holding the electric power steering gear motor. For some reason, my vehicle does not qualify for this, even though I live in West Virginia, one of the states listed in the recall. I have taken the vehicle to multiple Ford dealerships and have been repeatedly told that I would need to completely repair my power steering rack, but I suspect this may be related to the above recall.

Filed Aug 26, 2022 · Steering · PA

Loss of power steering assist, at lower speeds, when making a turn.

Filed Aug 26, 2022 · Steering · 97,000 miles · PA

The contact owns a 2015 Ford Edge. The contact stated while making a right turn, the vehicle lost power steering functionality without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure listed in the federal safety agency Campaign Number: 15V250000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was 97,000.

Filed Jul 29, 2022 · Steering · 46,000 miles · NY

The contact called on behalf of his wife who owns a 2015 Ford Edge. The contact stated while his wife was attempting to reverse the vehicle out of the parking lot, the steering wheel was difficult to turn. The power steering assist warning light was illuminated. The driver shifted into drive(D) and pulled forward to park the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency Campaign Number: 19V632000 (Steering). The manufacturer was notified of the failure. The approximate failure mileage was 46,000.

Filed Mar 10, 2022 · Driver assistance, Steering · MA

While driving my 2015 Ford Edge the Power Steering stopped working, the dashboard lite up. I stopped the SUV. and was unable to drive. I took it to my local garage and they pulled codes and diagnosed a bad Power Steering rack and pinon. Located a used one for $350.00 had that installed but did not work! I had to buy a new one at a cost of $1492.36 . The total cost between parts and labor was over $2500.00 The garage that did all the work took it upon it self to take apart the original Rack and Pinon to see what happened to it?? They found that the seal between the two halves on the Rack and Pinon had failed and that water had gotten into the unit and ruined the electronics inside it. The recall on the bolts was done , but problem should up shortly after? I FEEL THIS IS A FLAW IN THE DESIGN OF THE UNIT AND SHOULD BE LOOKED INTO BY the federal safety agency further, because this could of caused a serious crash!!

Filed Oct 2, 2020 · Steering · 124,000 miles · NY

Tl* the contact owns a 2015 ford edge. The contact stated that the vehicle loss power steering assist which made the vehicle difficult to turn at low speeds. The vehicle was taken to an independent mechanic who researched the issue and diagnosed the vehicle with corrosion in the electric power steering gear motor bolts. The mechanic referred the contact to henderson ford (810 ridge rd, webster, ny 14580 (585) 787-1700) who stated that there were no recalls on the vehicle for the failure. The contact was informed that the repair would be at his expense. The manufacturer was contacted and provide the contact with a case number and referred him to the federal safety agency. The vehicle was not repaired. The failure mileage was 124,000.

Filed Apr 3, 2020 · Steering · 98,022 miles · PA

Tl* the contact owns a 2015 ford edge. The contact stated that while driving approximately 35 MPH, the steering warning light was illuminated. Several hours later the failure recurred. Additionally, the service advance trac, power steering failure, and hill assist inoperable message displayed on the instrument panel. An independent mechanic was contacted and the contact was informed that there were two the federal safety agency campaigns for similar failures, the federal safety agency campaign numbers: 15v250000 (steering) and 19v632000 (steering) however, the VIN was not included. The mechanic also stated that there was no communication between the power steering, parking assist, and the power steering module. The vehicle was not repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 98,022.

Filed Dec 31, 2019 · Steering · 90,000 miles · MI

Tl* the contact owns a 2015 ford edge. While attempting to accelerate from a stop, the steering wheel became firm. The contact stated that additional effort was needed to maneuver the vehicle. The vehicle was taken to suburban ford of waterford (6975 highland rd, waterford twp, mi 48327, (248) 674-4781) where it was diagnosed that the steering gear bolt detached, which caused a loss of power steering assist. The vehicle was not repaired. The vehicle was included in the federal safety agency campaign number: 19v632000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

Filed Feb 9, 2019 · Steering · 42,000 miles · PA

On february 7, 2019 at approximately 7:30pm I arrived at my home and parked the vehicle in my driveway. Nothing unusual was noted about the vehicle. At approximately 9:50pm that evening I attempted to back out of my driveway. The vehicle started normally but had no power steering. The following faults were displayed on the instrument panel: "steering assist fault service requested, "hill start assist not available", "service advance trac". The "traction control off" icon was displayed on the instrument panel. I could not check the "traction control" box on the driver assist menu. I did not attempt to move the vehicle out of the driveway. On the morning of february 8, 2019 the vehicle was loaded on a rollback and taken to the ford dealer for repair. In the afternoon of february 8, the ford dealer service individual advised me that the steering box assembly was defective and would not be available for installation until monday february 11. Fortunately the loss of steering event happened in my driveway and not when the vehicle was in motion.

Filed Sep 5, 2018 · Steering · 60,000 miles · IN

Power steering went out while driving vehicle making steering near impossible.

Filed Jan 29, 2018 · Acceleration, Lights · 50,000 miles · NC

The car was parked, when the ignition was turned on, I noticed the loss of power steering, and a service message appeared stating steering assist fault, service required.

Filed Apr 18, 2016 · Transmission · 4,500 miles · ME

Tl* the contact owns a 2015 ford edge. While driving approximately 60 MPH, the vehicle lost steering and braking ability, but the vehicle was still idling. All the warning indicators illuminated. The contact coasted the vehicle to a parking lot and had it towed. It was diagnosed that the transmission failed and needed replacement. The vehicle was repaired under warranty. The approximate failure mileage was 4,500. Updated 05/31/2016