The power steering suddenly stopped working while I was driving. The steering became extremely stiff and difficult to control. At one point, the power assist abruptly returned, causing the steering wheel to jerk, and I nearly hit a pedestrian. It was a frightening and extremely dangerous situation. Brought the car to my mechanic multiple times, but the issue kept coming back. After 3 times, I brought the car to the ford dealership/ford mechanics and they confirmed the issue with the power steering was the fault of the rack and pinion. There was no indication of an issue prior to the power steering going out, however, as the steering goes out the power steering alert comes up on the cars dashboard, as wall as the loss of traction power.
2016 Ford Edge: loss of power steering
14 of the 931 complaints about the 2016 Ford Edge describe loss of power steering.
- owner complaints
- 14
- of this car's complaints
- 2%
- typical mileage
- 54,000
- recalls
- 1
Loss of power steering by model year
What owners say
The contact owns a 2016 Ford Edge. The contact stated while driving 20 MPH, the power steering failed to function as intended. In addition, several unknown messages were displayed on the instrument panel with several unknown warning lights being illuminated. With help from neighbors, the vehicle was taken to the residence. A dealer was not contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to Ford Recall: 19S26/the federal safety agency Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The contact was informed of an unknown recall; however, the VIN was not associated with the recall repair. The failure mileage was approximately 90,000.
The contact owns a 2016 Ford Edge. The contact stated that while her daughter was driving the vehicle out of a parking lot, the "Power Steering Assist Fault" message displayed on the instrument panel. The driver parked the vehicle, and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the power steering module was faulty and needed to be replaced. The contact referenced the federal safety agency Campaign Number: 15V250000 (STEERING) as probable cause for failure; however, the VIN was not included. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the power steering failed to function as intended. In addition, the power steering fault warning light was illuminated. The vehicle was driven to the nearest gas station; however, the contact attempted to make a turn and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with a failed electronic power steering system. The contact was informed that the electronic power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown recall; however, the VIN was not associated with the recall repair. The failure mileage was approximately 102,252.
I was driving on the highway and the steering wheel light with exclamation point came on along with flashing adaptive steering menu, traction control menu and up hill assistance menu came on the dash repeatedly, as I kept driving the steering got worse and I almost had an accident. I had no choice to get off at the next exit and was able to pull into a gas station at the end of the exit. I tried to google from my phone the warnings and saw there was over 86 complaints on the same issue. I turned off the car and waited for about 10 minutes before starting it again hpeing that maybe it would reset itself. When I started my car again, I had no steering. I was forced to be towed over an hour away and over $3500 to fix it
The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the power steering assist and hill start assist warning lights illuminated. After the warning lights illuminated, excessive force was needed to steer the vehicle. The contact had taken the vehicle to a dealer where she informed the dealer of the federal safety agency Campaign Number: 19V632000 (Steering) however, the vehicle was not included in the recall. A diagnostic test was performed and she was informed that the steering gear was defective and needed to be replaced. The manufacturer was then notified of the failure and informed her that her vehicle was no longer under warranty. The contact was then referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 54,000.
The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 45 MPH, the power steering assist failed, causing the steering wheel to be difficult to maneuver. The power steering assist warning message was displayed. The contact pulled over several times and restarted the vehicle to correct the failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 122,000.
Lost power steering while driving on city street. Warning came on with : 1. Steering assist fault service required; 2. Service advance trac. My 2016 normally is used on the highway, not city. Loss of power pulled vehicle to side of road. 80k miles on edge.
Got codes for no steering assist fault and no advance trac, meaning no power steering and no awd. There are recalls for this but was told, my car didn't apply because not made at the plants they were made. Took my car to a ford dealership, had them look at it, after disconnecting battery for 10 minutes, both came back, but said rack and pinion was bad? My car just past the 36,000 miles in garage miles were 38804. This car only drives on paved roads, not all new paved but good roads. 'how can this be part be bad with just 2000 miles over coverage? Why is it bad at this mileage? Not happy to have to pay $2600.00 to replace at such low millage? Something was bad with this part from the start!!! If I have to replace this part and not covered by ford plus my cost to I paid to have them lok at it. I will never buy another ford, built tough my ass!!! Plants
While driving a month ago the power steering fault warning light went on& I lost power steering. When the vehicle was turned back on I received 3 warning lights: uphill start assist disabled, power steering fault disabled & traction control disabled. 6 steering gears have been replaced in the vehicle & it's still at the dealer not fixed. Vehicle is undriveable
Vehicle was in motion on a county highway approximately at 45 or 50 MPH. Pat steering and vehicle also may have lost power resulting in crossing into left lane and striking a tree. Yes, there was deer in the area at the time but they in no way. Caused the accident. Appeared I had no steering or possibly brakes. Struck an ash tree head on, passenger side total loss of vehicle. Spent 3 weeks in the hospital, fortunate to still be alive!! Reporting this as it is definitely a safety issue
Vehicle traveling on interstate at 70 MPH. Suddenly vehicle lost power which resulted in loss of power steering and acceleration, but instrument panel still had functionality. Had to coast to side of interstate with no throttle and came to a stop. Vehicle still was on but no acceleration. Turned off vehicle and restarted, throttle worked. Took vehicle directly to dealership were throttle body was replaced. Service states this problem has been common. This is a very dangerous issue that needs to be addressed. Luckily no accident occurred because of loss of power on interstate.
Service bulletins that may apply
- U3000:49 diagnostic trouble code (DTC) setting in the Steering Effort Control Module (SECM) with no other...
- 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles...
- Certain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration,...
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford...
- Illuminated adaptive/active steering fault message in the instrument panel cluster (IPC) message center...
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises
- Some 2016 edge/mkx vehicles equipped with adaptive/active steering may exhibit a check adaptive/active...
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
- Risk
- If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S26.
Recall number 19V632000 · Recall details
Questions about the 2016 Ford Edge power steering loss
Is loss of power steering a common problem on the 2016 Ford Edge?
14 of 931 owner complaints about the 2016 Ford Edge (2%) mention loss of power steering. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2016 Ford Edge?
There is 1 recall and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ford Edge
Check engine light 221Engine failure 140Overheating 133Misfire 117Stalling 47Fire or smoke 45Loss of power 42Brake failure 34Backup camera 15Jerking 13Wipers 13Won't start 11Hesitation 10Transmission failure 9ABS 8Grinding brakes 8Seat belt 8Key fob 7Shudder 7Spongy pedal 7Door locks 6Fuel smell 6Won't shift 6Harsh shifting 5Headlights 5Screen failure 5
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