On my Ford there is a device somewhere inside the rear bumper assembly that will automatically open or close the rear hatch as long as the user has the key fob in their possession. There have been several times where the hatch has come down almost on top of me or my wife.There is a tone that sounds when the hatch starts to move but it only sounds from the front and can be difficult to hear if parked near a street or a busy parking lot. It would be a big help if the automatic hatch movement could be turned off by the driver. I believe Ford should also have a device in-betted in the hatch that also sounds if there is a problem. I have spoken to other owners on the web who also can’t find a way to turn off the hatch.
2016 Ford Edge: key fob or push-button start problems
7 of the 931 complaints about the 2016 Ford Edge describe key fob or push-button start problems.
- owner complaints
- 7
- of this car's complaints
- 1%
- typical mileage
- 45,000
- recalls
- 0
Key fob or push-button start problems by model year
What owners say
The contact owns a 2016 Ford Edge. The contact stated she experienced failure with the trunk and key fob on several occasions. The contact stated that the trunk failed to open while using the key fob or when attempting to use the trunk button that inside the vehicle. The contact stated that the trunk was locked and was unable to be opened. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic who was able to unlock the trunk. The contact stated that the failure reoccurred and that the automatic closing feature failed to operate as needed. The contact was able to manually close the trunk. The vehicle was taken to the local dealer and the contact was informed that the trunk shocks and the motor needed to be replaced. The contact was provided a cost for the repair but decided to take vehicle to an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.
The contact owns a 2016 Ford Edge. The contact stated that the trunk failed to open while using the key fob or the trunk button inside the vehicle. Additionally, the trunk warning light was illuminated while the trunk was properly closed, causing the battery to drain. The vehicle was taken to the dealer where it was diagnosed that the trunk sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
I opened the rear lift gate while the vehicle was parked and was loading stuff into the back of vehicle; either I accidentally hit the key fob in my pocket or my foot triggered the automatic open/close sensor and the liftgate began closing on me and would not stop even once it felt pressure from hitting an object (me). I barely squeezed out of the way before it slammed shut; this has happened to me on several occasions now and is going to kill someone!
10 nov 2019, used the key fob to close the rear hatch. Came back home and found the rear window completely shattered but still intact. There were no holes other indications of anything thrown at the window. The vehicle was parked twenty-five feet off the roadway in my private driveway. There is no reason why this window should have shattered.
Vehicle has a motion sensor under the rear area that enables the hatch to open and close when you slide you foot under the bumper if you have the key fob on you. When you begin loading packages if your foot moves near the sensor the hatch can close down suddenly and hit you in the head or back if you are turning to empty a cart. There seems to be no way for the user to shut off the motion sensor. A google search reveals many complaints people have made on this topic. Several ford products have the same system. Vehicle is parked when this happens.
The car was parked. The head lights turned on/off a couple of times, the interior lights turned on/off, and the driver and passenger door windows opened and closed spontaneously. Both key fobs were in the house at least 40 feet from the car. The car does not have remote start option. The car was parked in front of an attached garage. The house is in a rural area at least 1/4 mile from the nearest house. The obvious concern is security with regard to theft in an urban setting. Also possible water damage if this was to occur during a rainstorm. It was witnessed by three different people. The only "rf" devices active in the house were a cordless phone, two cell phones, and a wifi router.
Service bulletins that may apply
- Customer Satisfaction Program 25N15
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is...
- Programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
Related recalls
No recalls on record for this model year.
Questions about the 2016 Ford Edge key fob
Is key fob or push-button start problems a common problem on the 2016 Ford Edge?
7 of 931 owner complaints about the 2016 Ford Edge (1%) mention key fob or push-button start problems. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2016 Ford Edge?
There are 0 recalls and 51 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ford Edge
Check engine light 221Engine failure 140Overheating 133Misfire 117Stalling 47Fire or smoke 45Loss of power 42Brake failure 34Backup camera 15Power steering loss 14Jerking 13Wipers 13Won't start 11Hesitation 10Transmission failure 9ABS 8Grinding brakes 8Seat belt 8Shudder 7Spongy pedal 7Door locks 6Fuel smell 6Won't shift 6Harsh shifting 5Headlights 5Screen failure 5
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