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2011 Ford Edge: key fob or push-button start problems

15 of the 1,803 complaints about the 2011 Ford Edge describe key fob or push-button start problems.

owner complaints
15
of this car's complaints
1%
typical mileage
50,000
recalls
1
Is there a fix? There is 1 recall and 10 service bulletins for this area of the car. See below

Key fob or push-button start problems by model year

  • 2024
    1
  • 2021
    1
  • 2020
    1
  • 2019
    2
  • 2018
    3
  • 2017
    1
  • 2016
    7
  • 2015
    3
  • 2014
    2
  • 2013
    10
  • 2012
    5
  • 2011
    15
  • 2010
    1
  • 2007
    1

What owners say

Filed Apr 7, 2023 · Electrical, Lights · WA

My car will turn on the lights in the middle of the night, without anybody in it. Battery is continuously dead, even after replacing with a new battery. The alternator and starter have been checked and are good. The passenger door ajar is always on. When I lock the car with my key fob it honks twice and the lights inside the car remain on. The car will die while driving it, when I am at a stop light. The engine light will come on and the only warning that appears is passenger door ajar. Other Ford vehicles have a recall for these horrible issues and my vehicle should be as well. This is a major issue caused by Ford. Period. There is no specific date for this issue, it happens every single day since I have owned this 2011 Ford Edge SE FWD

Filed Jun 29, 2020 · 92,800 miles · TN

Rear hatch will open up randomly, no rhyme or reason. Usually only happens when parked. I believe it may be a key fob issue, but can't be certain.

Filed Mar 30, 2017 · Electrical · 50,000 miles · MD

Both when the car is stationary and moving the driver's side door will be closed but the dashboard indicator will say the driver's side door is ajar despite the door being securely closed. This results in the interior overhead lights staying on for up to five minutes. Additionally, the doors will not lock despite trying to lock them using the locking button located on the door or the key fob. This began happening about a year ago in march 2016. I know many other 2011 ford edge drivers suffer from this same problem. This is a safety hazard because the lights remain on making it dangerous to drive at night and drains the battery leaving the driver stranded due to a dead battery. The unlocked doors could result in someone opening the door in a dangerous neighborhood and forcing the driver or passenger form the vehicle. This needs to be fixed immediately or ford will no longer receive my business.

Filed Mar 17, 2017 · Electrical · 120,000 miles · AL

The door ajar light stays on when the front passenger door is closed. It is very intermittent. The door is closed, but the door ajar warning light remains on. This is a problem when getting out of the vehicle because the dome lights and the lights under the outside of the mirrors remain on. The second issue is when you use the key fob to lock the car, it beeps twice saying the door is still open and will not lock. It is a safety issue because of the false sense that you have secured your vehicle, but cant because of a sensor problem. It come on as soon as you open the door to get in the vehicle to go somewhere. The problem is the door ajar sensor is built into the door latch itself and have read that the cost to replace with labor is just over $400 dollars. If this happens in the remaining 3 doors or the hatch that would end up costing over $2,000 dollars over the life of the vehicle. I have never paid that price for normal wear and tear on a vehicle.

Filed Dec 5, 2016 · Locks · 65,000 miles · NC

Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning indicator remained illuminated even with all the doors closed. In addition, the door did not remain locked after being locked using the key fob. The contact also experienced excessive battery drain due to the failure. The contact had poor visibility due to the warning indicator being illuminated until the vehicle was operated between 25-30 MPH. The vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

Filed Apr 27, 2016 · 30,000 miles · PA

Driver side door ajar indicator light coming on. When this light is on it causes the interior dome lights to stay on, making driving at night very difficult. It also doesn't allow the doors to be locked which is a huge safety concern for me as I travel with my 1 and 2 year old girls often. When the car is off and I lock the door with the key fob, if the sensor is on the horn will honk twice. This will cause not only my interior lights to stay on but also my exterior light. Needless to say I've had to replace a few batteries. The 1st time I reported this to my dealer my car was under warranty and only happening occasionally, I was told to spray wd-40 on the lock latch and that would help. Now its a constant thing and of course the car is out of warranty. Ugh I just want to feel safe with my children in the car.

Filed Jul 18, 2015 · Electrical, Lights · 43,461 miles · AR

The "door ajar" warning light started coming on, intermittently at first and then continuously. Bad sensor. When this occurs, the doors will not lock using the latch and the interior lights stay on for a time. The only way to lock the doors once inside, is to use the key fob. This can be quite dangerous if not in a good area. This problem has drained my battery on more than one occasion. The problem has been diagnosed, however, most ford dealers want to charge customers $215 plus for diagnostic fees. Only then will they repair the problem. My car is still under warranty, so I still wind up paying about what it costs to repair it. (??) car part stores will run a diagnostic for free... This seems to be a chronic issue. When I researched it, tons of information about this specific problem surfaced. It seems ford will not issue a recall when it is so obviously needed.

Filed Jul 13, 2015 · Electrical · 70,000 miles · MD

On june 12, 2015 my 2011 ford edge limited experienced problems with the locks. The car will not stay locked and unlocks itself. Whether stopped in traffic, driving, after turning off the ignition, or walking away from the car, it unlocks itself and sometimes does it cyclically. It happens whether I lock the car manually or with the key fob. If I use the key fob, within a few seconds it will unlock itself again. If I lock it manually, it may be a few seconds or a few minutes. It causes the exterior parking and hazard lights to flash and the dome light to come on. It is not safe. I live in an major city. Though I have a push ignition that won't start or operate the car without the key fob present, I am afraid that if I leave the car someone could get in and ransack/damage it or worse yet, get in and wait for me to return and attack me as I approach or open the car.

Filed Jan 29, 2015 · Electrical · 39,000 miles · SC

Need someone to know about this craziness. Days after a full detailing and replaced battery that the dealer said needed replacing, got the blind spot and cross traffic warning faults, at first occasionally, then within a week every time the car was driven. Soon the navigation indicated a fault as well. A few days later, in the morning for school drop off, each of these faults alerted, then the heat started blasting. Turned the climate control to off and still blasting - hot. Got to the school to let the child out and the powered door locks weren't working. Thankfully there was a knob to manually pull up because I couldn't let him out of the car. Went straight to dealer with heat still blasting, they "reset" something and it seemed better. Then it all started again the next day. Sometimes door locks worked, sometimes not. Sometimes heat would blast, sometimes cool would blast, all with climate control off. Additional fault started for front collision warning. Dealer again, couldn't really figure it out (never connected it to new battery, incorrect installation, or something in detailing), but then needed to order a part. Back when part came in, took two days (had to get rental car - fortunately covered by extended warranty) because they couldn't figure it out. Reported finding some "singed wires" under the dash. Very scary experience - like the car was possessed. Need to know I can trust my car to do what I expect, especially since the car was far from cheap and had all the bells and whistles. So far so good with fix, except drivers door dings when opened with the car off (didn't used to) as if they key is in the ignition, but there is no key - intelligent access fob and push button start. Have the fancy features on cars been rushed to market without making sure they operate dependably first and without technicians trained to understand them and fix them?

Filed Jan 8, 2015 · Body, Electrical · 52,000 miles · IL

The driver door says it is ajar but its actually shut. And the key fob does not work to unlock the doors when you touch the sensor on the door handle.

Filed Sep 15, 2014 · Electrical · 33,500 miles · WI

The drivers door ajar warning message displays when the door is fully closed due to a faulty door latch assembly. Doors will not auto lock while driving and cannot be locked using the lock switch on the door panel or with the key pad on the outside of the door. In order to lock the doors they must be either manually locked or locked using the key fob. Issue was intermittent at 34000 miles and at 37500 miles the door latch assembly fully failed. Ford informed me that they will only covers the repair if within 3 years or 36000 miles of purchasing the vehicle and will not offer any assistance with the repair. The dealer informed me that this is a common problem, but without a recall cannot offer any compensation for this issue. I'm not aware of any publicized safety issues associated with this problem, but hope that an investigation is performed to ensure that there are not any.

Filed Aug 18, 2014 · Electrical · 75,000 miles · MA

Door ajar indication on dash for both the driver side front and rear doors began to be intermittent even after the doors are shut tight with multiple closures. Car lights would stay on and car battery would be discharge (would not start and electrical system failures. I had to removed the interior lights front over the dash, rear ceiling lights and trunk lights to prevent the battery from discharging. Battery still be discharged but less fast. Car now begins beeping horn when the battery gets low. Car will not lock unless the key fob is a significant distance from the vehicle. Car has keyless entry and will not lock under any circumstance. Estimated repair will be over $400.00 and this is not guaranteed to fix the problem will not re-occur since ford has not fixed the design of the door lock assembly.

Service bulletins that may apply

Related recalls

Electrical system: softwareReported February 24, 2011 · 8,022 vehicles affected
What is wrong
Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
Risk
If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
Remedy
Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332.

Recall number 11V128000 · Recall details

Questions about the 2011 Ford Edge key fob

Is key fob or push-button start problems a common problem on the 2011 Ford Edge?

15 of 1,803 owner complaints about the 2011 Ford Edge (1%) mention key fob or push-button start problems. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2011 Ford Edge?

There is 1 recall and 10 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Ford Edge

Door locks 305Stalling 96Loss of power 95Battery drain 90Brake failure 57Backup camera 56Check engine light 56ABS 48Spongy pedal 42Headlights 31Jerking 21Screen failure 17Engine failure 15Won't shift 14Overheating 11Won't start 11Fire or smoke 10Fuel smell 10Grinding brakes 9Hesitation 9Harsh shifting 7Sunroof shattered 7Misfire 6Power steering loss 6Wipers 6Adaptive cruise 5Seat belt 5Shudder 5

All model years of the Ford Edge

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