While driving the car on the highway, the upper panoramic roof glass violently exploded and sent shattered glass to the following cars. The sudden explosion diverted my attention to the red which would have caused a serious accident.
2011 Ford Edge: sunroof shattered
7 of the 1,803 complaints about the 2011 Ford Edge describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 0%
- typical mileage
- 112,000
- recalls
- 1
Is there a fix? There is 1 recall and 7 service bulletins for this area of the car. See below
Sunroof shattered by model year
What owners say
The back glass section of my panoramic sunroof exploded as I was driving. There was no debris on the road and no other vehicles around.
I was driving to work when I heard a loud boom. At first I thought I had blown a tire, but my vehicle was not shaking like I had, I looked in the back seat to make sure my son was ok and that is when I noticed my sun roof had shattered. Nothing hit it, it just shattered on its own.
Sun roof shattered while driving vehicle
On feb 5, 2015 as I traveled down the road my sunroof exploded. I was driving 55 MPH under an overpass that was under construction at the time on smooth asphalt, but it was lunch time and there were no workers present nor any equipment in operation. It sounded like a shotgun went off in my car. I pulled over and got out and looked at my tires, fine. My windows, fine. Then as I stood next to my driver's side door about to get back inside, I heard splintering coming from the top of my car. I looked at my sunroof and it was spider webbing. There was a gap already gone at the front of the window. I went back to the roadway/apex under the overpass and looked around and found no rock or other item that I felt would cause such damage.
I was driving on the interstate in montgomery al at 60mph. It was not raining, roughly 78 degrees. I heard a loud pop & then glass showered down on me. The sunroof spontaneously shattered. There was no prior damage & it was not hit by anything. There were no cars around me nor did anything fall down on the car. A hole was in the middle of the sun roof protruding outward and it was shattered every where else. I do have pictures. The ford dealership stated they have had no issues with this however, I have found other reported cases. My insurance will be taking care of this since ford brushed it off.
On july 19th, 2011 while driving south bound on folly road in charleston, sc I was slowing down towards the intersection w/ fort johnson road. I was traveling approximately 30mph when I heard a very large pop or explosion like sound. After a second or two, I noticed shards of glass falling off the roof over the back window. I pulled over into a lot and found the rear most fixed glass roof panel (of the panoramic vista roof) had completely shattered. The local ford dealership indicated that ford will not treat this as a warranty covered item. The vehicle was brand new, bought only 4 days prior to the incident. I have formally submitted a complaint with ford and am supposed to receive a response in 15 days. I had no choice but to file an insurance claim in the meantime - the vehicle can not be driven and needs to be fixed. This has apparently happened in other panoramic vista roofs from ford, and just like in this case it happened spontaneously and without any impact from any object.
Service bulletins that may apply
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year...
- Corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust
- Door ajar lamp illuminated with all doors closed
- Lincoln/ford: when all the doors are closed, the lamp for door ajar, is illuminated
Related recalls
Structure: body
- What is wrong
- Ford is recalling certain model year 2011 f-150, f-250, f-350, f-450, f-550, edge and lincoln mkx vehicles. During a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.
- Risk
- If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.
- Remedy
- Dealer will replace the body control module if necessary free of charge. The safety recall began on january 11, 2011. Owners may contact ford at 1‑866‑436‑7332.
Recall number 10V659000 · Recall details
Questions about the 2011 Ford Edge sunroof shattered
Is sunroof shattered a common problem on the 2011 Ford Edge?
7 of 1,803 owner complaints about the 2011 Ford Edge (0%) mention sunroof shattered. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2011 Ford Edge?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Ford Edge
Door locks 305Stalling 96Loss of power 95Battery drain 90Brake failure 57Backup camera 56Check engine light 56ABS 48Spongy pedal 42Headlights 31Jerking 21Screen failure 17Engine failure 15Key fob 15Won't shift 14Overheating 11Won't start 11Fire or smoke 10Fuel smell 10Grinding brakes 9Hesitation 9Harsh shifting 7Misfire 6Power steering loss 6Wipers 6Adaptive cruise 5Seat belt 5Shudder 5
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