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2011 Ford Edge: loss of power steering

6 of the 1,803 complaints about the 2011 Ford Edge describe loss of power steering.

owner complaints
6
of this car's complaints
0%
typical mileage
63,000
recalls
0
Is there a fix? 2 service bulletins cover this area of the car. See below

Loss of power steering by model year

What owners say

Filed Sep 6, 2019 · Engine · 91,000 miles · NJ

1) 91k on motor, the internal water pump failed causing motor to fail and must be replaced. The car was in motion and coasted to shoulder with no power steering or brakes. 2) door ajar light remains on, and had to replace switch at 50k because the battery would drain.

Filed May 12, 2016 · Electrical, Engine · 74,500 miles · MN

Car has stalled two times, one time was while driving and turning into oncoming traffic. The car was going full speed 55mph , had no issues leading up to it, I slowed down to run and it completely shut down - no power steering, no acceleration it was dead, the engine was off but the car was still on. Obviously this was a horrible time for it to die. I was able to, barely, make the turn without power steering and pull over. I shut the car off, turned it back on and it was fine. The other time it happened was my 16 year old daughter had just started the car, put it in reverse, again the car on but nothing was happening. The issue I have here is judging by the online posts this is happening to a lot of ford SUV's but because this isn't a recall the service people have to see it actually happening, so it never can get fixed, because it is very intermittent. I am very disappointed in ford and not issuing a recall, putting lives in danger - I will be selling all of our fords ( we have 3).

Filed Sep 15, 2015 · Transmission · 63,000 miles · IA

While driving at highway speeds, a "awd off" message appears in the message center, accompanied by a wrench icon indicating a powertrain malfunction. The engine speed drops to a rough idle which is not affected by the accelerator pedal. The car then coasts to a stop. There is no loss of power steering or power brakes. Turning off and restarting the vehicle clears the error and makes the car operable again. This issue occurred on 9/11/2015 & 9/14/2015

Filed Sep 10, 2015 · Engine, Lights · 47,174 miles · AR

On 9/9 I left orange beach al to drive home to jonesboro ar with my 2011 ford edge - it quit on me at least 45 times. I went to 2 ford dealers, one mechanic on the road. First ford dealer had no clue how to fix it and told me to leave 3 or 4 days. Next ford dealer wanted 1500.00 4 hours and maybe more. So I kept driving since part costs 184.00. When driving the car just shuts off. No power steering, now brakes no nothing. If I could I got to the side of the road and turned on my flashers. I waited a few minutes and cranked it back up. Several times on the one lane road headed into hattiesburg I almost got rear ended by 18 wheelers and no side area to pull over - my car just quit - stopped and I stopped. I got to jackson 6 lane road 5:00 p.m rush hour and my car quit 6 times and I almost got hit there several times. My wrench icon comes on, my oil light came on, my engine light is on now also. The car abruptly stops - this is very dangerous - my husband got a car hauler and headed toward me and met me out of jackson. Once, it stopped to abruptly that my dogs hit the dashboard in the front seat and were so scared. They were in the backseat. I have grandchildren that ride with me - so can you imagine the issues that could happen when this car just shuts off. This is a severe problem that ford needs to address this and so does I called ford today and they all but laughed at me and said I needed to get a new throttle body installed and pay for it that the 2011 ford edge was not included in the consumer satisfaction program 13n03 that I found on a website. This is a very dangerous problem that ford needs to address immediately. I could have died yesterday trying to get home - did ford care no - they will when someone dies.

Filed May 13, 2014 · Electrical, Engine · 46,000 miles · TN

During driving, the engine stopped and car would not accelerate, there was a complete loss of power. There was no warning, and the "yellow wrench" light came on, and car would not go. This was in the middle of the road and could not get off of the road. It happened so quickly, there was no time to react to try to pull over. Lost steering and couldn't move anywhere. Waited for 1 min or so, and restarted car.

Filed Feb 20, 2011 · Steering · 4,885 miles · CA

My vehicle is a ford edge 2011. I just received this fleet vehicle in december. Recently (february) noticed the alignment was drastically off. In order to go straight, the wheel was cranked all the way to the left. I took it into firestone redondo beach to get checked for alignment when they informed me that there was no way a pot hole or bump changed the alignment by that much. They stated that the jam nut on the left side tie rod was loose. To fix this, this was tightened and alignment toe set. However, this is alarming considering that this was a manufacturing issue. As stated by the technician, it was clear that the rod was set but not actually tightened. This could have LED to a significant accident with loss of steering had I not gotten it fixed in time. This was definitely a manufacturing defect and a scary one for lack of quality checks.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2011 Ford Edge power steering loss

Is loss of power steering a common problem on the 2011 Ford Edge?

6 of 1,803 owner complaints about the 2011 Ford Edge (0%) mention loss of power steering. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2011 Ford Edge?

There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Ford Edge

Door locks 305Stalling 96Loss of power 95Battery drain 90Brake failure 57Backup camera 56Check engine light 56ABS 48Spongy pedal 42Headlights 31Jerking 21Screen failure 17Engine failure 15Key fob 15Won't shift 14Overheating 11Won't start 11Fire or smoke 10Fuel smell 10Grinding brakes 9Hesitation 9Harsh shifting 7Sunroof shattered 7Misfire 6Wipers 6Adaptive cruise 5Seat belt 5Shudder 5

All model years of the Ford Edge

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